Ordered cupcakes for my son. He loved the artwork of the unicorns, however we didn't get the flavour of the cupcakes we asked for.
Was offered store credit, but since store is out of our way, and I do most baking myself not sure what to do with store credit. Plus when I explained what happened they made it feel like it was my fault, and the bakers definitely added the mixing. We still got the artwork and the vanilla base, all we were missing was the oreo and strawberry so not a big deal...I didn't feel validate
The person that handed off cupcakes was very nice and amazing energy
Atmosphere: 4
Food: 3
Service: 1
Nada Basir
The Cake Box team nailed a cake for a traditional pre-wedding party we hosted. We gave the team pictures of traditional wear for inspiration and they created a spectacular cake that reflected the colours, jewellery, and designs. So many little details that they added. We ordered the white chocolate raspberry cake and it tasted amazing..
Atmosphere: 5
Food: 5
Service: 5
Cassie Melo
I’m not one for cakes or cupcakes normally but Cake Box definitely had me reaching for them. I’ve used them a few times for cupcakes for work birthdays and recently we used them for a small cake for our wedding. The flavours, the cake consistency, every thing is DELICIOUS! Highly recommend, and super convenient they have a store front so you can try a couple cup cake flavours and see for yourself!
Atmosphere: 5
Food: 5
Service: 5
Sarah L
Stopped in the get some cupcakes to try, i got 4 different flavours and they were all delicious! I like that theres a good amount of buttercream icing on top because i am a frosting lover!!
Atmosphere: 5
Food: 5
Service: 5
Blake Desormeaux
This is an excellent store with a variety of baked goods. I was impressed by the friendly and professional staff member that greeted me when I walked in and patiently helped me select a dozen cupcakes and some cookies. The location itself is convenient and accessible from the street and the parking lot is spacious.
Atmosphere: 5
Food: 5
Service: 5
P M
I recently had the pleasure of working with The Cake Box in Kitchener for our wedding cake, and I cannot recommend them highly enough! From the very beginning, Jessica the owner was incredibly helpful and attentive, and ensuring that our vision for the cake was brought to life. She is a true artist! For our consultation/cake testing we were immediately drawn to Jessica’s passion for her and her beautiful bake shop. There were so many flavors to choose from and Jessica was a wonderful guide throughout the process.
The cake itself was not only stunningly beautiful but also absolutely delicious. It was the centerpiece of our reception, and our guests couldn't stop raving about it! The flavors were perfectly balanced, and the texture was moist and delightful. The attention to detail in the design was remarkable, reflecting our wedding theme beautifully.
What truly stood out was the exceptional customer service. The Cake Box team made the entire process enjoyable and stress-free, from the initial consultation to the delivery on our big day. They really went above and beyond to ensure everything was perfect.
If you're looking for a cake that combines artistry with mouthwatering flavors, look no further than The Cake Box. Thank you for making our wedding day even more special with your incredible creation!
Atmosphere: 5
Food: 5
Service: 5
Shannon Doris
Ordered a cake for a very short turn around after having a different business cancel on us. It was my fiancés birthday and he has wanted a cake design similar to this for years leading up to his birthday! The folks at Cakebox absolutely exceeded my expectations! We ordered a decorated cake, lemon and blueberry flavoured with cream cheese frosting. It was absolutely perfect in every way! I still can’t believe how perfect this was and how they made everything come to life the way they did. They’ve gained a customer for life, now! So excited for our next event where sweets like this are needed. Thank you so much to the sweet folks at Cake Box!
Atmosphere: 5
Food: 5
Service: 5
Jess Rocha
Thank you to jessica and the team at cake box! Our wedding cake not only looked like it belong in a magazine but it tastes so good! Thank you for the amazing communication and service! Xx The romeos
Food: 5
Service: 5
Matt Sparks
We got cupcakes here and they were outstanding!
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Wright
We ordered a cake and cupcakes for our wedding from The Cake Box. The desserts were a hit at our wedding. Jessica also delivered and set up the cake and cupcakes. The setup and the desserts themselves were beautiful. I'd highly recommend The Cake box to anyone.
Recently got to try this place as part of their free cupcake name of the day promotion on Instagram. I was immediately welcomed into the space with the fresh aromas of cakes baking, amazed at how beautiful the ready made cupcakes were and warmly greeted by a lovely worker. The cupcakes are served, and best enjoyed, slightly chilled. They’re a great size and even better taste. I will definitely be keeping them in mind when it comes to special event cakes and cupcakes.
Atmosphere: 5
Food: 5
Service: 5
Sarah Mills
The owner went above and beyond to make sure I got my order for a baby shower. Everything is absolutely gorgeous!!! Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Erika McQuiggan
I am very happy with my experience with Cake Box. Our consult was done fully online, my questions were answered promptly, and every interaction either online or in store was always positive. I had provided a couple of photos as inspiration and my son was over the moon with the result. Even the variety of the cookies was more than I expected. Amazing work, amazing taste, amazing detail! Thank you so much!
Food: 5
Service: 5
Ailish O'Connor
The Cake Box did custom sugar cookies for my friends bachelorette party and absolutely CRUSHED it!! They were so friendly, got them done super fast (even considering i requested them fairly last minute), the price was very reasonable, and they turned out phenomenal! I highly recommend ordering from them!!
Atmosphere: 5
Food: 5
Service: 5
Ayelet Freedman
We couldn't be happier with our experience with The Cake Box! From the very first consultation, their attention to detail was impeccable. The team's friendliness and professionalism made the whole process stress-free and enjoyable. On our wedding day, the cake not only looked stunning but also tasted absolutely delicious. Our guests couldn't stop raving about the flavours in the cake and cupcakes! We highly recommend CakeBox to anyone looking for a top-notch wedding cake. They made our special day even sweeter! Thank you so much!
Ordered cupcakes for my son. He loved the artwork of the unicorns, however we didn't get the flavour of the cupcakes we asked for.
Was offered store credit, but since store is out of our way, and I do most baking myself not sure what to do with store credit. Plus when I explained what happened they made it feel like it was my fault, and the bakers definitely added the mixing. We still got the artwork and the vanilla base, all we were missing was the oreo and strawberry so not a big deal...I didn't feel validate
The person that handed off cupcakes was very nice and amazing energy
Atmosphere: 4
Food: 3
Service: 1
The Cake Box team nailed a cake for a traditional pre-wedding party we hosted. We gave the team pictures of traditional wear for inspiration and they created a spectacular cake that reflected the colours, jewellery, and designs. So many little details that they added. We ordered the white chocolate raspberry cake and it tasted amazing..
Atmosphere: 5
Food: 5
Service: 5
I’m not one for cakes or cupcakes normally but Cake Box definitely had me reaching for them. I’ve used them a few times for cupcakes for work birthdays and recently we used them for a small cake for our wedding. The flavours, the cake consistency, every thing is DELICIOUS! Highly recommend, and super convenient they have a store front so you can try a couple cup cake flavours and see for yourself!
Atmosphere: 5
Food: 5
Service: 5
Stopped in the get some cupcakes to try, i got 4 different flavours and they were all delicious! I like that theres a good amount of buttercream icing on top because i am a frosting lover!!
Atmosphere: 5
Food: 5
Service: 5
This is an excellent store with a variety of baked goods. I was impressed by the friendly and professional staff member that greeted me when I walked in and patiently helped me select a dozen cupcakes and some cookies. The location itself is convenient and accessible from the street and the parking lot is spacious.
Atmosphere: 5
Food: 5
Service: 5
I recently had the pleasure of working with The Cake Box in Kitchener for our wedding cake, and I cannot recommend them highly enough! From the very beginning, Jessica the owner was incredibly helpful and attentive, and ensuring that our vision for the cake was brought to life. She is a true artist! For our consultation/cake testing we were immediately drawn to Jessica’s passion for her and her beautiful bake shop. There were so many flavors to choose from and Jessica was a wonderful guide throughout the process.
The cake itself was not only stunningly beautiful but also absolutely delicious. It was the centerpiece of our reception, and our guests couldn't stop raving about it! The flavors were perfectly balanced, and the texture was moist and delightful. The attention to detail in the design was remarkable, reflecting our wedding theme beautifully.
What truly stood out was the exceptional customer service. The Cake Box team made the entire process enjoyable and stress-free, from the initial consultation to the delivery on our big day. They really went above and beyond to ensure everything was perfect.
If you're looking for a cake that combines artistry with mouthwatering flavors, look no further than The Cake Box. Thank you for making our wedding day even more special with your incredible creation!
Atmosphere: 5
Food: 5
Service: 5
Ordered a cake for a very short turn around after having a different business cancel on us. It was my fiancés birthday and he has wanted a cake design similar to this for years leading up to his birthday! The folks at Cakebox absolutely exceeded my expectations! We ordered a decorated cake, lemon and blueberry flavoured with cream cheese frosting. It was absolutely perfect in every way! I still can’t believe how perfect this was and how they made everything come to life the way they did. They’ve gained a customer for life, now! So excited for our next event where sweets like this are needed. Thank you so much to the sweet folks at Cake Box!
Atmosphere: 5
Food: 5
Service: 5
Thank you to jessica and the team at cake box! Our wedding cake not only looked like it belong in a magazine but it tastes so good!
Thank you for the amazing communication and service! Xx
The romeos
Food: 5
Service: 5
We got cupcakes here and they were outstanding!
Atmosphere: 5
Food: 5
Service: 5
We ordered a cake and cupcakes for our wedding from The Cake Box. The desserts were a hit at our wedding. Jessica also delivered and set up the cake and cupcakes. The setup and the desserts themselves were beautiful. I'd highly recommend The Cake box to anyone.
Restaurantji Recommends
Recently got to try this place as part of their free cupcake name of the day promotion on Instagram. I was immediately welcomed into the space with the fresh aromas of cakes baking, amazed at how beautiful the ready made cupcakes were and warmly greeted by a lovely worker. The cupcakes are served, and best enjoyed, slightly chilled. They’re a great size and even better taste. I will definitely be keeping them in mind when it comes to special event cakes and cupcakes.
Atmosphere: 5
Food: 5
Service: 5
The owner went above and beyond to make sure I got my order for a baby shower. Everything is absolutely gorgeous!!! Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
I am very happy with my experience with Cake Box. Our consult was done fully online, my questions were answered promptly, and every interaction either online or in store was always positive. I had provided a couple of photos as inspiration and my son was over the moon with the result. Even the variety of the cookies was more than I expected. Amazing work, amazing taste, amazing detail! Thank you so much!
Food: 5
Service: 5
The Cake Box did custom sugar cookies for my friends bachelorette party and absolutely CRUSHED it!! They were so
friendly, got them done super fast (even considering i requested them fairly last minute), the price was very reasonable, and they turned out phenomenal! I highly recommend ordering from them!!
Atmosphere: 5
Food: 5
Service: 5
We couldn't be happier with our experience with The Cake Box! From the very first consultation, their attention to detail was impeccable. The team's friendliness and professionalism made the whole process stress-free and enjoyable.
On our wedding day, the cake not only looked stunning but also tasted absolutely delicious. Our guests couldn't stop raving about the flavours in the cake and cupcakes! We highly recommend CakeBox to anyone looking for a top-notch wedding cake. They made our special day even sweeter!
Thank you so much!
Atmosphere: 4
Food: 4
Service: 5
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