Tim Hortons

120 Ottawa St N, Kitchener
(519) 745-0461

Recent Reviews

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Ashley

I’ve come to this Tim’s quite a few times and my order is always right and always ready when I come to the window. The staff here are really nice compared to others I’ve been too.
The inside however is a little sketchy so the drive through suites me just fine!

Atmosphere: 1

Food: 5

Service: 5

Shivam Nyati

Good fast and quick service.

Atmosphere: 5

Food: 5

Service: 5

Chanpreet Kaur

Good service. Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Kristen C

Food was... edible. My boyfriends wrap was cold. Half the cheese from my sandwich was stuck to the wrapper because it was tossed in there haphazardly. My $6 cup of ice with 4 sips is my biggest frustration. I order large quenchers frequently and have never seen such an abhorrent amount of ice. Not worth the money today. Service was average.

Atmosphere: 2

Food: 2

Service: 2

Jhanvi patel Patel

Quick service, polite staff, and a welcoming atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Manjot singh

Store is really good . And have various options of donuts

Atmosphere: 5

Food: 5

Service: 5

Iliana

I had a wonderful experience at Tim Hortons today. Janhavi, the supervisor at the counter, was extremely polite, friendly, and professional. She greeted me with a warm smile and provided excellent service. Her positive attitude truly made my day. Customer service like this deserves recognition—thank you!

Atmosphere: 5

Food: 5

Service: 5

fahira dont worry about it

Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Farooq Ahmed

Stopped by for some coffee and a snack before shopping, store staff and the items were all very nice

Atmosphere: 5

Food: 5

Service: 5

Mohammed Ismail

If you are a tea lover, then you have to come to this Tim Hortons. Every time I come here I will get fresh Tea. Thank you so much.

Food: 5

Nick Tatler

I order from this Tim Hortons for a hockey team very frequently and have for the past year and a bit. Typically about $200 all in and they always have it ready to be picked up on time and everything there. The manager I work with is unbelievable, adjusting to my last minute add ons and time changes so well. Food is always hot and ready for pickup and I could not be luckier to have them right next to the Aud.

I go before work fairly regularly and they’re always quick even with the busy morning rush.

Atmosphere: 5

Food: 5

Service: 5

Moe Arab

Excellent service and great atmosphere. This location truly stands out because of its wise and professional management. The team here is the best in the area — always friendly, efficient, and dedicated. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Khyati Patel

One of the best Tim Hortons locations I’ve been to. The team is always friendly and patient, even when the store is busy. My mobile orders are always ready on time, and they never miss items. The dining area is clean, and the staff maintains a professional attitude. Great place to grab breakfast or a cup of coffee before work.

Atmosphere: 5

Food: 5

Service: 5

Lucas Prisecaru

Nice people

Atmosphere: 4

Food: 5

Service: 5

Nippu 808

Location is busy on weekend but nice staff, get your order right and relatively fast when it comes to busy hours.

Atmosphere: 4

Food: 4

Service: 4

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