Tim Hortons

123 Pioneer Dr, Kitchener
(519) 894-4545

Recent Reviews

Sort by
Amalu Mohanan

Service by Sonia is appreciable and the food was delicious.

Atmosphere: 5

Food: 4

Service: 5

Rasika Kelkar

I always have a great experience at Tim Hortons! The service here is fast, friendly, and welcoming. I always am happy to see Harpreet, Namrata, Jasleen and Manjiri
for their excellent customer service and positive attitudes.

Atmosphere: 4

Service: 5

Harmandeep Kaur

I visited at the Tim Hortons today at 10:00 pm and ordered habanero veggie bowl but what i got there was no rice at all and when i went to the team member they said at this moment we have no rice. Seriously if you already knew that you are out of something then why you took the order and made that, i am totally disappointed with the service today as i always prefer to go at this store. Please let the customer know before if you are out of something so we don’t waste our money.

Food: 1

Service: 1

Blair Woolner

Ordered a cinnamon raisins bagel with butter, looked like egg was put on and then wiped off, not acceptable. Ordered on the app and charged $2 more when we picked up in store, brutal.

Slevin Stefanus

This Tim Hortons in particular is slow; mostly use drive through.

JJ Montes

I like this Tim's, the drive- through is very quick. Prab at the service window is my favorite server, she is super friendly.

Atmosphere: 3

Food: 3

Service: 5

Judy Michalofsky

Everytime I go to this location the service is excellent! The staff are always friendly especially Paabh!! When you pull up to the drive thru she is always friendly with a smiling face and has your order ready! It's a great way to start your day!

Service: 5

SAMER

Great service

Simranjeet Singh

Was served by Ritu . She is so humble and patient . She helped me with my order by answering all my questions .

Atmosphere: 5

Food: 5

Service: 5

Rishika

Today I visited this location . Got coffee and a wrap . It was so good . The employee there named Ritu was sweet and kind .

Atmosphere: 5

Food: 5

Service: 5

Storm Muzik

Great experience. Served by Namrata. Very kind and generous always smiling whenever I am here to take the coffee. Great experience as always.

Food: 5

Rajat Khullar

Such a great coffee. Everytime I go there I am served with this nice lady Namrata. She is so kind and always help me in making good food and perfect coffee..

Food: 5

Kevin Smyth

Worst place iv ever been food was na service was horrible if you want workers snot on you food yhays the place to go

Atmosphere: 1

Food: 1

Service: 1

Andrew Chandler

There is no customer service here at all. They leave my coffee on the counter without calling my name. With 4 employees goofing around at doing there job. Get your shit together

Atmosphere: 4

Food: 4

Service: 1

Lisa Simons

I recently came in to this store as it is nearby my house so i basically have been greeted by most workers there as i am a regular. There are 2 workers there who i would like to mention. Sonia who works there is incredibly disrespectful! she rolls her eyes at me and other customers if something inconvenient happens to her and she is constantly talking in another language around customers which i find very unprofessional. Everytime i come inside to order food and she is working, she is also rude to the younger staff or anyone that gets in her way. On a more positive note, i would like to mention this younger girl who works there. I’m pretty sure her name is Emily. She is the sweetest! She always greets with a smile and my coffee is fresh everytime. When i order food she also always makes sure my bagel is perfect and will ask me questions to make sure everything is correct. she is such a nice young lady and has such positive future ahead of her. If you ever see her working (short, blue eyes, brown hair) make sure to give her a smile because she deserves it!

Atmosphere: 1

Food: 1

Service: 1

Loading...