Tim Hortons
795 Ottawa St S, Kitchener
(519) 749-0821
Recent Reviews
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They cannot ever get an order right and the coffee always tastes burnt left to long
Atmosphere: 1
Food: 1
Service: 1
Employees cars are constantly blocking the entrance to the store it's happened a couple times but I almost slipped trying to get around the car this time with all the snow, when I looked in the car it was an employee I don't know if he was just taking break at the entrance or what but it's dangerous especially with it being an emergency exit and fire route. Just be careful entering the store or avoid the store in general I guess..
I had a disappointing experience at this location. The staff member ( girl) around 10:55 who served me lacked proper customer service skills and was very rude. She placed the food on the table in a disrespectful manner, almost as if she was throwing it. Overall, I felt that the service was unprofessional and unacceptable. I hope they work on improving their customer service in the future.
Atmosphere: 1
Food: 5
Service: 1
The staff and manager are always so pleasant and quick with orders.
Atmosphere: 5
Food: 5
Service: 5
I have been coming to this branch for 3 years.never served bad food..now I ordered you crispy chicken sandwich with extra hot sauce and one medium triple triple ,when I opened it there was a little sauce in it..I want for a sauce but the refused I paid a fee for the sauce
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Chicken
The service was bad. The staff is very rude.
Atmosphere: 3
Food: 3
Service: 1
Always the best coffee
Atmosphere: 5
Food: 5
Service: 5
Mike is one of the best employees at this location. He is always friendly and has great customer service.
Atmosphere: 5
Food: 5
Service: 5
Good staff, and good food.
Atmosphere: 4
Food: 4
Service: 4
Service and prep at this location is absolutely phenomenal. Speedy and friendly. Mike's great to chat with while he preps coffee waiting for food.
Service: 5
Restaurantji Recommends
I come here often and Mike is always super friendly and helpful. Great customer service!
Atmosphere: 4
Food: 4
Service: 5
Rada give me a really nice attention with respect and patience. Thank you very much.
Atmosphere: 4
Food: 5
Service: 5
This particular location is the best location…Mike has always been so helpful to me…
Atmosphere: 5
Food: 5
Service: 5
Order bagel with cream cheese it was so hard and the amount of cream cheese was insane it was not cut half very bad taste of bagel
Atmosphere: 2
Food: 1
Service: 2
Always got warm coffee.
Atmosphere: 2
Food: 1
Service: 2
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