Tim Hortons
1201 Fischer-Hallman Rd, Kitchener
(519) 749-2180
Recent Reviews
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recently visited Tim Hortons and had a pleasant experience. The staff were friendly, polite, and served my order quickly. The food and coffee were fresh and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Good staff and coffee.
Atmosphere: 5
Food: 5
Service: 5
Third class service
Drivethrough take so long time & even for order just standing in front of screen no one is listening to take the order
Excellent service and friendly employees with customers
Atmosphere: 5
Food: 5
Service: 5
Came in today with my family and had the best experience ever. The service was fantastic and drinks and food were very fresh and delicious. The store was very clean too , very nice atmosphere. Will definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
This Tim Hortons if they are busy or not, I wait from 5 to 15 minutes every day to get my coffee today. There was two cars in the front of me and I was more than 15 minutes waiting for a cup of coffee and the cars in the front of me all the order is coffee as well no food nothing else it’s been going for a good time by now. i’m adding to my review. This is the January 24 and I always come and get my water in a plastic cup but today they refused to sell it to me and they always give it. I don’t see a point in here if you’re not allowed to sell it why you guys been selling it to me for a while and now you won’t do it just because you don’t want to.
Atmosphere: 1
Food: 1
Service: 1
Poor premises maintenance. Slip & fall hazard. Avoid!
Service: 1
I placed a mobile order, but no one seemed to notice or take care of it. It took almost 15–20 minutes before someone finally acknowledged and started preparing it. I was just standing there waiting with no assistance, and it felt like no one was really bothered to help. The staff seemed too occupied with other tasks. The management definitely needs to improve attention toward mobile orders.
Atmosphere: 3
Food: 2
Service: 1
Clean every single day ! Friendly staff excellent customer yess I said excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Avin G was amazing !! Great customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came into the store today was greeted by a worker with a smile my coffee was fresh .. overall very satisfied with my experience
Atmosphere: 5
Food: 5
Service: 5
Customer service at Tim Hortons is non existent. You don't speak to anyone and directed to use kiosk. Sat here for 10mins people kept walking by and wouldn't even acknowledge you... Things keep getting worse at Tim's. McDonald's has better customer service and coffee. Even rewards program is better plus 1.30 medium coffee so cheaper as well.
One of the worst service experience at any of the hundreds of Tim Hortons I have visited in the last 10 years or so.
Avoid this Tim Hortons at all costs, even if you have to drive a few extra mins to get to the next one.
Atmosphere: 3
Food: 3
Service: 1
Very clean store. The staff were busy but friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
Manager please sure every staff to make coffee and tea properly .
Atmosphere: 3
Food: 1
Service: 4
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