Its been twice once while take out and other at drive through. They don’t bother about instructions from customer but busy talking.
Devon Budgell
Great service!!!!
Katelyn Martin
Wonderful experience! Staff are always welcoming and friendly! Highly recommend.
Tiny Montana
I had a very disappointing experience at this location. I placed an order for an iced coffee without the ice when I recieved my coffee I noticed the cup was not even filled 3 quarter of the way I asked her to fill up the cup the Indian girl in the back yelled out that it's not supposed to be filled up, instead of apologizing her colleagues joined the conversation and started accusing me of giving them a hard time and started arguing with me that the cup is not supposed to be filled up, this is how they treat customers at this location I don't know who trained them but it's pretty obvious they don't know a thing about customer service or how to interact with paying customer's
This behavior is unacceptable for any business, let alone someone in a managerial position. Extremely unprofessional, disrespectful, and frustrating. I will not be returning to this location and do not recommend it to others.
Patrick Harb
if Tim Hortons was still alive, he would have approved any of this.
JOYAL FERNANDEZ
I stopped by early this morning on my way to work and waited in line, hoping to start my day with a French Vanilla. Unfortunately, I was given the wrong order—a normal coffee instead. This not only ruined my mood but also threw off my entire morning. When I returned to resolve the issue, I handed back the incorrect drink and asked for a refund. Not only was there no apology, but there was also no offer of compensation for my wasted time and inconvenience. Customer service like this is unacceptable, especially during busy hours when every minute counts. I hope management takes this feedback seriously and works on improving both accuracy and courtesy. A little empathy and attention to detail can go a long way.
banned user
It's approximately 6pm Monday June 23 The Indian girl that's working in there is extremely rude she's mixing something more than just coffee she needs to be fired immediately
Roger Molnar
It's a Tim Hortons . What can be said.
Atmosphere: 2
Food: 3
Service: 2
Alysha Wynn
I have was here twice today and asked for a half French vanilla and half hot chocolate. Both times completely wrong. Unfortunately it was too late by the time I discovered but I don’t under at how it is it so hard to fill half the cup with French vanilla and half with hot chocolate?…
Atmosphere: 4
Food: 5
Service: 3
Saharsh Patel
I received the warm welcome as I entered the store the lady who took my order was sweet and polite and i liked the cute gesture that she added a smile on lid that made my day.
Great experience at this location. The staff were very friendly and the order I placed was accurate and delicious! Zero issues with my experience there.
Atmosphere: 5
Food: 5
Service: 5
Daphid's Pan
Bought a large soup, filled it as if it was regular sized...
Gave me a knife to spread butter on my bread, but didn't give me any butter.
I just got scammed 9$.
Atmosphere: 2
Food: 2
Service: 2
carrie w
This store is always fast inside and in the drive thru. I am always pleased with the product that I get every time.
KnighT
Denied items, saying they can’t do customize order. We been ordering it for long time the same thing and out of nowhere they denied.
Atmosphere: 4
Food: 4
Service: 1
Andrew Martin
The food was amazing, and the staff there was awesome and made sure that my order was complete and delivered in a timely manner.
Its been twice once while take out and other at drive through. They don’t bother about instructions from customer but busy talking.
Great service!!!!
Wonderful experience! Staff are always welcoming and friendly! Highly recommend.
I had a very disappointing experience at this location. I placed an order for an iced coffee without the ice when I recieved my coffee I noticed the cup was not even filled 3 quarter of the way I asked her to fill up the cup the Indian girl in the back yelled out that it's not supposed to be filled up, instead of apologizing her colleagues joined the conversation and started accusing me of giving them a hard time and started arguing with me that the cup is not supposed to be filled up, this is how they treat customers at this location I don't know who trained them but it's pretty obvious they don't know a thing about customer service or how to interact with paying customer's
This behavior is unacceptable for any business, let alone someone in a managerial position. Extremely unprofessional, disrespectful, and frustrating. I will not be returning to this location and do not recommend it to others.
if Tim Hortons was still alive, he would have approved any of this.
I stopped by early this morning on my way to work and waited in line, hoping to start my day with a French Vanilla. Unfortunately, I was given the wrong order—a normal coffee instead. This not only ruined my mood but also threw off my entire morning.
When I returned to resolve the issue, I handed back the incorrect drink and asked for a refund. Not only was there no apology, but there was also no offer of compensation for my wasted time and inconvenience.
Customer service like this is unacceptable, especially during busy hours when every minute counts. I hope management takes this feedback seriously and works on improving both accuracy and courtesy. A little empathy and attention to detail can go a long way.
It's approximately 6pm Monday June 23 The Indian girl that's working in there is extremely rude she's mixing something more than just coffee she needs to be fired immediately
It's a Tim Hortons . What can be said.
Atmosphere: 2
Food: 3
Service: 2
I have was here twice today and asked for a half French vanilla and half hot chocolate. Both times completely wrong. Unfortunately it was too late by the time I discovered but I don’t under at how it is it so hard to fill half the cup with French vanilla and half with hot chocolate?…
Atmosphere: 4
Food: 5
Service: 3
I received the warm welcome as I entered the store the lady who took my order was sweet and polite and i liked the cute gesture that she added a smile on lid that made my day.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Great experience at this location. The staff were very friendly and the order I placed was accurate and delicious! Zero issues with my experience there.
Atmosphere: 5
Food: 5
Service: 5
Bought a large soup, filled it as if it was regular sized...
Gave me a knife to spread butter on my bread, but didn't give me any butter.
I just got scammed 9$.
Atmosphere: 2
Food: 2
Service: 2
This store is always fast inside and in the drive thru. I am always pleased with the product that I get every time.
Denied items, saying they can’t do customize order. We been ordering it for long time the same thing and out of nowhere they denied.
Atmosphere: 4
Food: 4
Service: 1
The food was amazing, and the staff there was awesome and made sure that my order was complete and delivered in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Loading...