Tim Hortons
299 Doon Valley Dr, Kitchener
(519) 896-0000
Recent Reviews
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The customer service could have been a lot better if they are expecting customers to come back
Atmosphere: 3
Food: 3
Service: 1
Rude behaviour of stafff
Rude team
bad services
Vegetarian options: expand veg menu
Recommended dishes: Chocolate Creamy Chill
Very Rude team, asked for extra creamers did reject straight forwardly.
Atmosphere: 1
Food: 1
Service: 1
Prerak and other employees need to learn some customer service and manner, dont play with my coffee with the lid open.
I just liked the customer service by (Priyanka) She is very polite and follow the instructions very well and others even didn’t follow the simple instructions
Atmosphere: 5
Food: 5
Service: 5
Fast at noon good delivery!
Atmosphere: 5
Food: 5
Service: 5
I ordered a large ice coffee that doesn't taste good it's horrible that the coffee has been in the pot for days or hours
Atmosphere: 1
Food: 1
Service: 1
Too long waiting time, to get wrong orders.
Today I ordered infusr and had to wait 10 minutes. Do they brew it?
Last week got watermelon quencher however i ordered wildberry hibiscus lemonade. Yeah they looks identical, but they have to figure it out what customer orders.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
The bagel was over roasted
Atmosphere: 1
Food: 1
Service: 1
I had a good experience recently. I ordered a bagel through the app and when I got my order they gave me a cookie. It turns out that they didn’t have the right kind of bagel I ordered and gave me a different kind. It was sweet they thought enough of me to do that. It was a nice gesture and it made me happy they cared enough to do that since I wasn’t able to get what I wanted.
Most of the staff here are extremely friendly! Some not so much but they’re always very busy so I understand why they’re so stressed.
Atmosphere: 3
Food: 4
Service: 4
Often has a long wait but the staff is very patient and friendly despite that. Food and drinks are about as good as any other Tim Horton's.
Atmosphere: 4
Food: 3
Service: 5
Why not opening all the ordering counters,when it's busy. It saves time
Atmosphere: 2
Food: 4
Service: 1
Tim Hortons on campus is a convenient option for students who need a quick coffee or snack between classes. The menu offers a variety of affordable drinks, sandwiches, and baked goods. The quality is consistent with what you’d expect from Tim Hortons, and the staff are usually friendly and efficient despite the rush during peak hours.
This location often gets very crowded, especially during morning and lunch breaks, leading to long wait times.Overall, it’s a reliable spot for a caffeine fix or a quick meal, but be prepared for the usual campus rush.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chocolate Creamy Chill
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