Tim Hortons

1144 Courtland Ave E, Kitchener
(519) 742-6135

Recent Reviews

Sort by
luxe Auto sale

Indian Lady with the glasses was so smelly , she maybe never took shower in her life, picking nose and serving people, than touching her hairs, hardly speak any English, worst service , this places needs to get shut down , extremely dirty and dropping hairs in food

Brin Stephens

Very polite n courteous
Service was quick

Gaurav Narwal

If I could give 0 stars, I would. Every single time I’ve ordered a rice bowl here, the rice has been burnt. Not once, not twice—every time. It’s frustrating because I keep hoping they’ll get it right, but the quality is consistently terrible. Serving burnt food shows a complete lack of care. I won’t be coming back, and I wouldn’t recommend this place to anyone.

somanadh Chintalapati

I visit this place regularly after my work, staff was so kind and friendly, well maintained but as its in the prine location some times it gets very busy.

Ananthu Shaji

Ordered a watermelon strawberry quencher—90% ice every time. Barely any drink. Consistently disappointing.

Hardeep Singh

Very poor and useless service. They keep on making these rude comments. There are one or two customers and they make them wait for 10-20 minutes. Absolutely useless service. The bagels on top are not good. They put too much sugar in the coffee.

ethan gallaugher

i have been going to this place since i was a little kid, and over the years this place has been going down hill.
ever since there has been new Canadians running the store and working there.
but they do remember my order so that’s good
but they haven’t hired any white people
and i’ve tried applying

Atmosphere: 1

Food: 3

Service: 2

Chase Kennedy

Waited almost 30 mins for a roast beef cravable, slowest Tim Hortons I’ve ever been in!

Service: 1

Jena Jena

Horrible service numerous times I order a bagel and they send the wrong ones out like today I ordered a bagel belt with egg lettuce tomato cheese and bacon this is what arrived drenched in mayo and butter

Atmosphere: 1

Food: 1

Service: 1

Cccc Kaur

I am disappointed. I really feel bad for the team that has to deal with such a rude manager. I came to visit this lication 21 nov afternoon. Manager Stephanie was taking interviews. But her behavior with the staff on counter, specifically with her assistant, was so rude. She was trying to talk, but the manager didn't even care to listen to her and shouted for no reason. I got my coffee as assistant served me and went to get dark roast for me. But she outright told her assistant people were waiting as it was merely two and assistant served us both then went to get us a coffee. The manager needs to learn patience and better management. Felt bad for charanjit. I frequently visit this location and know almost everyone. But experiences are bad on Thursday and Friday's as i always get to see the manager yelling at the team and her assistant. I barely see her on the floor. She should work on the floor if she has these many issues. I tried to talk to charan, and one two otger team member they said their manager is nyc, but i feel otherwise. Will avoid this location mostly.

Food: 1

Service: 1

luis pedro

Whole Foods mediocre and sloppy

Atmosphere: 4

Food: 2

Service: 2

Jeremy Craddock

CONSTANTLY MESSING UP ORDERS AT THE DRIVE THRU and have to go back to get them to fix it. NEVER going to that store again!

Atmosphere: 2

Service: 1

Wally Qasemi

I was just in the drive thru and ordered an iced cap when i got to the window the drink was barely filled and when i asked them to fill it more they said “according to our standards, we cant” and they pointed to the line and argued with me over the amount that needs to be filled. I left the drive thru and didn't get the drink. It was a female international student @12:16 pm today

L. M

They never have decaf.. It was never like this before! They say they just ran out, Have 2 pots going, its not that difficult. Terrible customer service! They just don't care! They did with the previous owner and staff!! Will not come back, shame on you!!

Gayatri Machhi

i love tim . But when I went there in Courtland they have very bad service. I waited for more than usual. O ordered potato wedges its ready still no one called for my name. After 10 min when I go to counter for wedges she was like its here since . I told at least call the order . I was waiting here since 10 minutes.Very Bad service. I don't like such rude behavior. Never recommend anyone to go in such environment.

Loading...