I wish i can give more. There must be diversity in the staff, they talk to each other in their own language while serving customers, seems like nobody wants to work there. Worst wraps compare to any other time Horton. @manager or @owner have to take things serious before things go to south.
Aman Singh
Extremely disappointed with my experience at this Tim Hortons tonight. I went through the drive-thru and simply asked for a cup of water. To my surprise, they refused and said they don’t give water unless I buy something. This is not only unreasonable, it’s honestly shocking. A cup of water is a basic courtesy — not a luxury. Denying someone water feels inhumane and completely goes against the values I thought this brand stood for. I left feeling disrespected and unwelcome. Very upsetting experience.
MJ K
Girl at the front cash was very professional great service staff. Thanks.
Sara Connor
Service was great! Steven is awesome.
Dan A
I ordered a medium roasted hazelnut cold brew. This guy poured me one cup of cream a little bit cold brew and a little bit of espresso for all I taste is the cream. I don’t taste the coffee. I don’t take the espresso bad service and they don’t listen to customers.
Michelle Trombley
Dipesh, served me he was so kind and respectful. Such a lovely experience.
Cheryl Mcglinchey
Was greated warmly in store and the line moved very quickly
shakti chudasama
Worst service ever, for one of the regular customers who spends daily 15 bucks in tims this is not what you expect!!! I got a framer’s rap and it wants grilled enough for 5 seconds or what? I went inside again and asked the employee guy with a beard, he was simply not ready to help me at all!! That is not a tim hortans standard service!! I requested him to grill it again for me, simply kept saying he won’t be able to even grill it a longer as i have touched it, gotcha but how would i know even if i dont touch it? That fellow asain guy should be trained again! Here by i am putting a strong disagreement.
Harpreet Bawa
All staff giving attension on customers i feel pleasure and good
Ishita Arora
The staff is so rude especially their manager. I get that i cant expect hospitality from tims but the condescending tone they use for customers is just plain rude. Worst service ever
I’ve had consistently great experiences at this Tim Hortons! The staff are always in a good mood—friendly, upbeat, and a pleasure to interact with. They always get my order right, and it’s clear they take pride in their work.
After reading some of the other reviews, I wanted to add my voice because it seems like many complaints come from people who are upset about the staff simply following company policy. It’s unfortunate to see so many expecting freebies or not respecting how the business is run. Personally, I really appreciate the professionalism and positive attitude at this location. Keep up the great work!
Julie Drury
Best Service with friendly staff!
Nikki Albrecht
This Tim Hortons has it all! Best service I have ever had !
Evan D
Best Tim Hortons in town!
Ind Lai
Nice and clean Tim. Fast and great service, friendly and welcoming staff.
I wish i can give more. There must be diversity in the staff, they talk to each other in their own language while serving customers, seems like nobody wants to work there. Worst wraps compare to any other time Horton. @manager or @owner have to take things serious before things go to south.
Extremely disappointed with my experience at this Tim Hortons tonight. I went through the drive-thru and simply asked for a cup of water. To my surprise, they refused and said they don’t give water unless I buy something. This is not only unreasonable, it’s honestly shocking. A cup of water is a basic courtesy — not a luxury. Denying someone water feels inhumane and completely goes against the values I thought this brand stood for. I left feeling disrespected and unwelcome. Very upsetting experience.
Girl at the front cash was very professional great service staff. Thanks.
Service was great! Steven is awesome.
I ordered a medium roasted hazelnut cold brew. This guy poured me one cup of cream a little bit cold brew and a little bit of espresso for all I taste is the cream. I don’t taste the coffee. I don’t take the espresso bad service and they don’t listen to customers.
Dipesh, served me he was so kind and respectful. Such a lovely experience.
Was greated warmly in store and the line moved very quickly
Worst service ever, for one of the regular customers who spends daily 15 bucks in tims this is not what you expect!!! I got a framer’s rap and it wants grilled enough for 5 seconds or what? I went inside again and asked the employee guy with a beard, he was simply not ready to help me at all!! That is not a tim hortans standard service!! I requested him to grill it again for me, simply kept saying he won’t be able to even grill it a longer as i have touched it, gotcha but how would i know even if i dont touch it? That fellow asain guy should be trained again! Here by i am putting a strong disagreement.
All staff giving attension on customers i feel pleasure and good
The staff is so rude especially their manager.
I get that i cant expect hospitality from tims but the condescending tone they use for customers is just plain rude. Worst service ever
Restaurantji Recommends
I’ve had consistently great experiences at this Tim Hortons! The staff are always in a good mood—friendly, upbeat, and a pleasure to interact with. They always get my order right, and it’s clear they take pride in their work.
After reading some of the other reviews, I wanted to add my voice because it seems like many complaints come from people who are upset about the staff simply following company policy. It’s unfortunate to see so many expecting freebies or not respecting how the business is run. Personally, I really appreciate the professionalism and positive attitude at this location. Keep up the great work!
Best Service with friendly staff!
This Tim Hortons has it all! Best service I have ever had !
Best Tim Hortons in town!
Nice and clean Tim. Fast and great service, friendly and welcoming staff.
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