Tim Hortons

340 Fairway Rd S, Kitchener
(519) 894-0814

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Recent Reviews

I’ve had consistently great experiences at this Tim Hortons! The staff are always in a good mood—friendly, upbeat, and a pleasure to interact with. They always get my order right, and it’s clear they take pride in their work.

After reading some of the other reviews, I wanted to add my voice because it seems like many complaints come from people who are upset about the staff simply following company policy. It’s unfortunate to see so many expecting freebies...
Last Saturday, my husband and I went for a blood checkup, but seeing the long queue, we decided to skip it for the day. Feeling a bit disappointed, we headed to Tim Hortons nearby,just hoping a coffee would lift our mood.
To our surprise, it wasn’t just the coffee that lifted our spirits,it was the amazing staff who truly made our day. They were so warm, cheerful, and welcoming that our disappointment faded away in no time. Their genuine smiles and friendly service...
By far the best level of customer service, good quality customer service is hard to come by. Not only are they quick and pleasant but consistent every time.

If I could give more than five stars, I would. The owner and his entire team should be proud of their outstanding customer!

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