Whale & Ale British Pub

Where to start? The place was dead empty on Super Bowl Sunday. Our waitress took our drink order, and we told her we’d hold off on food for a bit. She came back once and then completely disappeared. After about 45 minutes of waiting, I had to go to the bar myself for refills, where the bartender seemed annoyed—almost as if serving drinks in an empty restaurant was an inconvenience.

Meanwhile, they had two TVs playing the Super Bowl, but they weren’t in sync, creating an echo that made it awkward to watch. With no urgency, they finally turned off the sound on the smaller TV—only for the sound on the main screen to crash, producing an awful noise. Again, no urgency to fix it. It took complaints before they attempted to solve it and were unable to. Finally they switched the audio to the smaller TV.

By that point, we were over it and decided to order food to go. We had to go find the waitress ourselves to do that. And here’s where it got TRULY impressive: in an NEARLY empty restaurant, they still managed to completely screw up our order. At that point, we were home and didn’t feel like driving back.

Honestly, Whale and Ale, do yourself a favour next year if you’re not interested in providing a good experience —just stay closed!

Atmosphere: 1

Food: 1

Service: 1

I ordered a Cobb Salad with grilled chicken tonight via delivery. It arrived without the blue cheese dressing . When a customer spends $26.50 on a salad it would be nice to give them the salad dressing they paid for! Most of the salad was greens anyways w/ one sliced boiled egg on it.

Atmosphere: 5

Food: 1

Service: 3

Authentic, ambience and good times.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish & Chips

Was looking for fish and chips today….on a Monday. Many of the other area shops were closed so we selected the Whale and Ale. Great choice…$18 for one piece including fries and coleslaw. Even better all Mondays are 2 for 1 special. Nice crispy hand dipped crust on the haddock. Lots of tartar sauce included. Didn’t catch the waitress’s name but she has worked there 20 years! Great service.

Recommended dishes: Fish & Chips

The service and the food is very good here

Atmosphere: 5

Food: 5

Service: 5

We have been here a few times and always had great food and service. Good service again but the restaurant seems a little short handed, which seems to be like that for a lot of places lately. We had fish and chips and this time around the fish was doughy and not really crispy. We will try again in the future, but disappointed this time around.

Atmosphere: 4

Food: 3

Service: 4

They made a semi-private area available to us, which we really appreciated!

Atmosphere: 4

Food: 4

Service: 5

The food was ok, the pretzel was fantastic!
The Guinness was mediocre at best but I guess it’s not fair to fault an English themed pub for that.
The atmosphere is fun and it has a warm feel! I’m sure it could be a good time on a Friday night. (For reference visited Boxing Day and they were short staffed so I understand)

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Giant Pretzels

Such a great place! The service was speedy when she needed to be and left us alone when we were just hanging out. The food was so good, no take home boxes for any of us!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak and Guinness, Giant Pretzels

Dont place your online orders from here they'll just keep the driver waiting forever

Atmosphere: 1

Food: 1

Service: 1

A pleasant pub. We went midday on a Monday, but the place did a fair bit of business. Service was quick and good.

Atmosphere: 4

Food: 4

Service: 5

Excellent food, friendly staff and the cheery pub atmosphere, great experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Liver and Onions

Have been there twice. Large portion sizes, food was okay without being great. Service was okay. I wouldn't object to going back if folks I'm with want to go there, but it's not a place I'd be actively recommending to others - nothing wrong with it, it's just "okay".

Atmosphere: 4

Food: 4

Service: 4

Best wings ever.... remind me of Honeys in Buffalo 30 years ago...

Atmosphere: 5

Food: 5

Service: 4

Fun pub quiz night.

Atmosphere: 5

Service: 4