Went out for lunch with my mom and 2 year old son, the cashier went above and beyond during our visit. She brought out my son's chicken strips before my food so he could get a head start, she also hid a sucker under the napkin for my son after he was done! She was very joyful and friendly the whole time! It definitely made my day and I'm sure my sons too! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teen Burger Combo
SmokeChronor
Went to this A&W Feb 29th and ordered almost 40 dollars worth of food. I was told to pull around front and wait 3-4mins as I order double buddy burgers. We pulled around and waited 10 mins as she took out the garbage and prepared to close we ordered our food at 10:15 I understand you shut at 11 but the worst part is I got home and opened my double buddy burgers to see that they had put regular onions on it instead or the sautéed ones because it would take more effort.
Atmosphere: 1
Food: 1
Service: 1
J T
I went in to order the All-Canadian Special and was told they stop serving breakfast at 11:00am. I pointed to the sign in the window and suggested they remove it. Misleading at best. Bait and switch at worst. See Photo. (Please don’t insult me by saying on select items only. The sign says ALL DAY BREAKFAST and the All-Canadian is a well known breakfast special.)
John Tennant
I went in to order the All-Canadian Special and was told they stop serving breakfast at 11:00am. I pointed to the sign in the window and suggested they remove it. Misleading at best. Bait and switch at worst. See Photo. (Please don’t insult me by saying on select items only. The sign says ALL DAY BREAKFAST and the All-Canadian is a well known breakfast special.)
John R
For expediency, I ordered using the app for a mobile pick up in the store. Upon arrival I was required to wait in line for almost 15 minutes before I could speak to a representative and ask for my mobile order that I had seen sitting under the lights for 15 minutes. There is NO mobile pick-up line in the store which totally defeats the purpose of using a mobile ordering system to bypass the line-ups. Very poor process layout.
Atmosphere: 4
Food: 5
Service: 1
Amal Thomas
Had a great experience at this store. I really loved the nashville hot chicken cruncher. Service provided at this store is also great.
Atmosphere: 4
Food: 5
Service: 5
Lin Amintha
Great food, a bit pricey.
Atmosphere: 5
Food: 5
Service: 5
Ryan Borton
I recently visited the A&W restaurant at 3210 Wonderland Rd S on January 31 around 1 pm, and I must say it was an exceptional experience. I ordered 2 Buddy Burgers and a Sweet Cream Root Beer, both of which were absolutely delicious.What stood out, even more, was the outstanding customer service provided by an employee named Payton. While I was grabbing my drink, she, who was working at the busy drive-thru, politely stopped me to inquire about my order. I told her the drink, and she immediately recognized that it wasn't the right one. Payton's knowledge of the products was impressive; she explained that the drink I ordered was made automatically by a machine, and she could tell it was incorrect just by its color.What amazed me was her dedication to ensuring I got the right drink. Payton stopped what she was doing, took the initiative to figure out the machine, and made sure I received the proper drink. This level of competence, willingness to go the extra mile, and outstanding customer service is truly commendable.It's rare to encounter such a high standard of service, especially during busy lunch hours. Payton's politeness and well-spoken nature added to the overall positive experience. A&W should be proud to have an employee like Payton who not only understands their products but also takes the initiative to ensure customer satisfaction.In a world where exceptional customer service can be a rarity, Payton deserves recognition for her dedication and attention to customer needs. I hope others within the organization take notice of her exemplary performance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Kashley Coon
Excellent customer service tonight at the drive thru. Found the person taking our order incredibly competent. Service was quick and easy. ?
Not really worth the money in my opinion. A combo for $15 is a bit pricey. I could go eat pub food somewhere and have something better for the same price. The service in this location was great
Atmosphere: 4
Food: 3
Service: 5
Diane Pilon
Overpriced not hot bun dry
S M (smitch)
The food is as good as it always was but the portions seem to be smaller - at least on my hamburger.
Atmosphere: 5
Food: 4
Service: 5
Ghada Abdou
This location serves cold stale fries & upcharges for everything. Spare
Atmosphere: 1
Food: 1
Service: 1
Neal Ruseff
I had the chubby chicken. It was very tasty. Good quality. Good
Went out for lunch with my mom and 2 year old son, the cashier went above and beyond during our visit. She brought out my son's chicken strips before my food so he could get a head start, she also hid a sucker under the napkin for my son after he was done! She was very joyful and friendly the whole time! It definitely made my day and I'm sure my sons too! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teen Burger Combo
Went to this A&W Feb 29th and ordered almost 40 dollars worth of food. I was told to pull around front and wait 3-4mins as I order double buddy burgers. We pulled around and waited 10 mins as she took out the garbage and prepared to close we ordered our food at 10:15 I understand you shut at 11 but the worst part is I got home and opened my double buddy burgers to see that they had put regular onions on it instead or the sautéed ones because it would take more effort.
Atmosphere: 1
Food: 1
Service: 1
I went in to order the All-Canadian Special and was told they stop serving breakfast at 11:00am. I pointed to the sign in the window and suggested they remove it. Misleading at best. Bait and switch at worst. See Photo. (Please don’t insult me by saying on select items only. The sign says ALL DAY BREAKFAST and the All-Canadian is a well known breakfast special.)
I went in to order the All-Canadian Special and was told they stop serving breakfast at 11:00am. I pointed to the sign in the window and suggested they remove it. Misleading at best. Bait and switch at worst. See Photo. (Please don’t insult me by saying on select items only. The sign says ALL DAY BREAKFAST and the All-Canadian is a well known breakfast special.)
For expediency, I ordered using the app for a mobile pick up in the store. Upon arrival I was required to wait in line for almost 15 minutes before I could speak to a representative and ask for my mobile order that I had seen sitting under the lights for 15 minutes. There is NO mobile pick-up line in the store which totally defeats the purpose of using a mobile ordering system to bypass the line-ups. Very poor process layout.
Atmosphere: 4
Food: 5
Service: 1
Had a great experience at this store. I really loved the nashville hot chicken cruncher. Service provided at this store is also great.
Atmosphere: 4
Food: 5
Service: 5
Great food, a bit pricey.
Atmosphere: 5
Food: 5
Service: 5
I recently visited the A&W restaurant at 3210 Wonderland Rd S on January 31 around 1 pm, and I must say it was an exceptional experience. I ordered 2 Buddy Burgers and a Sweet Cream Root Beer, both of which were absolutely delicious.What stood out, even more, was the outstanding customer service provided by an employee named Payton. While I was grabbing my drink, she, who was working at the busy drive-thru, politely stopped me to inquire about my order. I told her the drink, and she immediately recognized that it wasn't the right one. Payton's knowledge of the products was impressive; she explained that the drink I ordered was made automatically by a machine, and she could tell it was incorrect just by its color.What amazed me was her dedication to ensuring I got the right drink. Payton stopped what she was doing, took the initiative to figure out the machine, and made sure I received the proper drink. This level of competence, willingness to go the extra mile, and outstanding customer service is truly commendable.It's rare to encounter such a high standard of service, especially during busy lunch hours. Payton's politeness and well-spoken nature added to the overall positive experience. A&W should be proud to have an employee like Payton who not only understands their products but also takes the initiative to ensure customer satisfaction.In a world where exceptional customer service can be a rarity, Payton deserves recognition for her dedication and attention to customer needs. I hope others within the organization take notice of her exemplary performance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Excellent customer service tonight at the drive thru. Found the person taking our order incredibly competent. Service was quick and easy. ?
Food: 5
Service: 5
Recommended dishes: Burger, Onion Rings, Beyond Meat Burger, Sweet Potato Fries
I love the A&W at Oxford and Hyde Park.It's a little hard to get in and out of, but the fresh tasty food is worth it..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Onion Rings
Restaurantji Recommends
Not really worth the money in my opinion. A combo for $15 is a bit pricey. I could go eat pub food somewhere and have something better for the same price. The service in this location was great
Atmosphere: 4
Food: 3
Service: 5
Overpriced not hot bun dry
The food is as good as it always was but the portions seem to be smaller - at least on my hamburger.
Atmosphere: 5
Food: 4
Service: 5
This location serves cold stale fries & upcharges for everything. Spare
Atmosphere: 1
Food: 1
Service: 1
I had the chubby chicken. It was very tasty. Good quality. Good
Atmosphere: 4
Food: 4
Service: 4