Waited and stood in the line for 15 MINUTES before they gave me my orders. Seeing all the other patrons (who came after me) receiving their orders first, while I’m being ignored, was truly disheartening.Mind you, I did prompt for my order, but no one seemed to really do anything because they were not the one who took my order. It’s a flawed system that Walnut has (especially, when the rep who took my order forgot that she did).They also proceeded to give me the wrong cake order, despite the fact that I said it as per the label. The one rep then argued with me about it too. Haha who are these girls that they hired?! Then this rep proceed to leave me there without my cake (though I paid for it). Honestly, so disheartening. I had to ask another rep to help me with my order, who said, ‘Oh, I’m sorry, I thought you have been helped.”This has happened to me once, but I didn’t write about it, as it was not that bad. The delayed service also happened to another colleague at the office, but she didn’t report about it.So here I am, reporting it. Please change your staf or your system. (March 23, 2024, at 3 PM)
Atmosphere: 3
Food: 5
Service: 2
Eli Y.
Super chaotic when it’s busy. The staff don’t do a good service job on your orders. I would not recommend anyone coming in when it’s a Saturday!
Service: 1
Paula Gonzalez
Always a warm place in a winter day to brighten and warm up your mind and heart. Great reading or study nook. But also a lovely place to have a one on one chat with that bestie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Scone, Croissants
Robyn Deverett
As good as I remember it, but I don’t have the greatest memory.
Atmosphere: 5
Food: 5
Service: 5
Luna Heffernan
Always feels like a warm hug that smells like slow Sunday mornings.
2024/03 - Disappointing experience today - 3*. The large capuccino was too milky - basically flavoured milk and there were no gluten free sweets at all ... a "nearly flourless cake" is "not nearly" viable for some with celiac.2023/10 - still awesome - 5*. One thought of for improvement would be to have a couple of gluten free options.
Atmosphere: 5
Food: 5
Service: 5
Malcolm Selkirk
The quality of the products are good but it’s just slight expensive.
Atmosphere: 3
Food: 5
Service: 5
Lynn Holley
Great coffee. Fabulous treats, each had something different and shared.Would definitely recommend.
Valerie Phu
Despite living in London for the past few years, I only recently tried out this place! This beautiful cafe is very conveniently located and is always busy. During peak times, it may be difficult to find a seat but they do open up fairly quickly. The service here is amazing, they’re super attentive and nice which is a big plus.In terms of their food, their cruffins are TO DIE FOR - I absolutely love them to death. They rotate their flavours and every single one I’ve had has been phenomenal. Admittedly, difficult to eat which the sugar coating on the croissant mixed with the custard inside but still so so good that it’s worth the mess. I do wish it was served warmed which would take it to the next level! The sandwiches are surprisingly good as well. My favourite is the ham and Swiss. It is very filling and I love how much they pack into the sandwich (especially how much Dijon they put in it hehe). In terms of the coffee, it was decent. I was expecting more bold flavours to come out and taste the richness but unfortunately I could not. Maybe I had too high of expectations for the coffee after tasting the pastries and food but regardless, it was still decent coffee.Overall though, this place is an amazing place to sit down, eat, read, study, and catch up with friends! I definitely will be coming back and trying more of their items :)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich, Cruffin
Debbie Braun (Realtor)
Great coffee, friendly service and delicious baked goods! I had the spinach pie, which was so good!
Good coffee & pastries!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pastries
Waited and stood in the line for 15 MINUTES before they gave me my orders. Seeing all the other patrons (who came after me) receiving their orders first, while I’m being ignored, was truly disheartening.Mind you, I did prompt for my order, but no one seemed to really do anything because they were not the one who took my order. It’s a flawed system that Walnut has (especially, when the rep who took my order forgot that she did).They also proceeded to give me the wrong cake order, despite the fact that I said it as per the label. The one rep then argued with me about it too. Haha who are these girls that they hired?! Then this rep proceed to leave me there without my cake (though I paid for it). Honestly, so disheartening. I had to ask another rep to help me with my order, who said, ‘Oh, I’m sorry, I thought you have been helped.”This has happened to me once, but I didn’t write about it, as it was not that bad. The delayed service also happened to another colleague at the office, but she didn’t report about it.So here I am, reporting it. Please change your staf or your system. (March 23, 2024, at 3 PM)
Atmosphere: 3
Food: 5
Service: 2
Super chaotic when it’s busy. The staff don’t do a good service job on your orders. I would not recommend anyone coming in when it’s a Saturday!
Service: 1
Always a warm place in a winter day to brighten and warm up your mind and heart. Great reading or study nook. But also a lovely place to have a one on one chat with that bestie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Scone, Croissants
As good as I remember it, but I don’t have the greatest memory.
Atmosphere: 5
Food: 5
Service: 5
Always feels like a warm hug that smells like slow Sunday mornings.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sausage Roll, Pastries, Muffin, Scone
Coffee was good.
Atmosphere: 5
Service: 5
My go to place for a coffee and croissant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries
Cheese cake is amazing must try. Latte & cappuccino is quite good. Ambience is great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Cake
Good food + good service + friendly staff = win win! This is my go-to cafe!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
2024/03 - Disappointing experience today - 3*. The large capuccino was too milky - basically flavoured milk and there were no gluten free sweets at all ... a "nearly flourless cake" is "not nearly" viable for some with celiac.2023/10 - still awesome - 5*. One thought of for improvement would be to have a couple of gluten free options.
Atmosphere: 5
Food: 5
Service: 5
The quality of the products are good but it’s just slight expensive.
Atmosphere: 3
Food: 5
Service: 5
Great coffee. Fabulous treats, each had something different and shared.Would definitely recommend.
Despite living in London for the past few years, I only recently tried out this place! This beautiful cafe is very conveniently located and is always busy. During peak times, it may be difficult to find a seat but they do open up fairly quickly. The service here is amazing, they’re super attentive and nice which is a big plus.In terms of their food, their cruffins are TO DIE FOR - I absolutely love them to death. They rotate their flavours and every single one I’ve had has been phenomenal. Admittedly, difficult to eat which the sugar coating on the croissant mixed with the custard inside but still so so good that it’s worth the mess. I do wish it was served warmed which would take it to the next level! The sandwiches are surprisingly good as well. My favourite is the ham and Swiss. It is very filling and I love how much they pack into the sandwich (especially how much Dijon they put in it hehe). In terms of the coffee, it was decent. I was expecting more bold flavours to come out and taste the richness but unfortunately I could not. Maybe I had too high of expectations for the coffee after tasting the pastries and food but regardless, it was still decent coffee.Overall though, this place is an amazing place to sit down, eat, read, study, and catch up with friends! I definitely will be coming back and trying more of their items :)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich, Cruffin
Great coffee, friendly service and delicious baked goods! I had the spinach pie, which was so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Pie