Chuck's Roadhouse Bar & Grill

Everything was great the servers were polite but just as we were about to leave I asked for some napkins and I raised my hand to ask for some napkins the guy that brought the napkins came over to me and said that he is the manager so don’t raise my hand, I was confused as to what i did wrong and the guy kept on telling me that he’s the manager, I felt embarrassed as there were people there and I still don’t know what I did wrong the “Manager” was on a power trip I’ve been going to chucks roadhouse for a long time but this experience totally ruined my mood the service from the servers was great but you guys need to replace your “manager” with some one who is more qualified to be a manager.

Do not suggest this location. Just overall very bad experience. Called to place an order as online was not working. Costed me 57$ online and over 60$ in store. Ordered steak and lobster with Ceasar salad (upcharge) got fries instead of Ceasar salad , no butter for the lobster. Got home and noticed this. Not sure how it was 57$ online but 3$ more in person and didn’t even make the meal right. Manager is willing to fix it and provide a new meal but I would not have come to this location or wasted my time if I had known it was going to be so bad. When I called to place an order they took 5 mins to decide if they wanted to take the order or not. Very messy chaotic not organized food not right , adding extra charges to your bill. Something is not right with this location

3.5 stars. Went for half priced apps, just didn't realize some of the apps weren't available for the half priced option? Totally get it from a business standpoint, was just a little disappointed. Our server was nice, and service was fairly quick but it took a while for them to see us initially. Overall a good place to get cheap good eats. Will be back.

I’ve been to this location a bunch recently and love the food there, our server Tomas always goes above and beyond for us! Always a pleasure to come here!

Great food, quick service!

Not the best kept pushing for cheque despite sitting and ordering pitcher se

Chuck’s Roadhouse is a great spot for delicious, affordable food in a relaxed, welcoming atmosphere. The steaks are always cooked perfectly, and the burgers are packed with flavor. The service is friendly and fast, and the menu has something for everyone. A solid go-to for a casual night out!

Staff was great

Atmosphere: 5

Food: 5

Service: 5

Waited forever to get wrong meal. Not recommended to go here.

Food: 1

Service: 1

Only went in for a drink. Staff were wonderful

Atmosphere: 5

Service: 5

I love visiting Chuck's every time I visit my family in London. However, this time, this location, I am very disappointed. The one thing that spoiled my mood was the way the server and the manager communicated. We tried asking them a simple question just to clarify our doubts, but they were not at all humble. Customer service and good food should be the top most things in the hospitality industry, which was missing here. No smile while greeting, food quantity reduced, kinda rude manager, ... i might not let any of my loved ones visit this location again!

Atmosphere: 2

Food: 1

Service: 1

Everything is always great

Atmosphere: 5

Food: 5

Service: 5

Best service and the best staff! Great food! Always a pleasante restaurant to visit!

Atmosphere: 5

Food: 5

Service: 5

Our server Alex was great! He provided great service. He was also had a welcoming aura and he was friendly

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chuck Burger

Alex provided excellent service!

Service: 5