Never got a chance to order, called a dozen times. Went somewhere else.
Food: 1
Service: 1
Megan Doris Krawczuk
Good food! Not too greasy! Would appreciate more tofu options in the vegetable options, but regardless had a good meal thanks to Fortune House.
Lori Smith
Rice is yummy. Chicken Chow Mein disgusting. Aweful chicken .Raw and chewy. Doesn't even look like chicken Never again .
Jordan Adams
Food was half decent before but they started adding a tip automatically and a service fee for takeout. Won't be returning again because of this and will be telling others to steer clear.
Atmosphere: 1
Food: 3
Service: 1
Jennifer Fargnoli
Was a very loyal costumer up until today. I always order the vegetable fried rice as the person I order the rice for is vegetarian. When I picked up my order and got home I realized the rice was chicken fried rice. I called the store to let them know and they said because the girl that took my order over the phone wrote it down as chicken so they won't do anything about it. OK that was the first piss off. We let it go and continue our meal. As we are eating I notice a bug in my brocoli. Like a whole dead bug. Mind you this is Easter dinner and our whole family is over and are now grossed out because we all have brocoli on our plate. I call the restaurant back again and all they say is I can come pick up a new brocoli. I spent $150 at this restaurant just to throw it all out. Grossed right out tonight. Will never return or recommend and I think the costumer service here is a joke.
Ajay Kariyana
The small business and its owner exemplify generosity and kindness. The quality and portion sizes are excellent for the price. I have been a patron for the past four years and have never encountered any issues. I truly appreciate this establishment and highly recommend it to others.
Lauren Mozewsky
Had for dinner at a friend's house and all of us got food poisoning. We tried to call to complain and they pretended that they don't understand English. Never ordering from here again... Terrible service.
nahlaa lee
Make sure you get your order right. If not they will do nothing for you! Owner is rude! Food is good but customer service sucks!
Silver
All the food was good except the eggrolls, they were not good at all.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chop Suey, General Tao Chicken
Andrew Deng
Great tasting food for the prices! I'm not sure how they are surviving with these low prices but a combination plate is only $13 after tax, and the portion size and taste is definitely worth it!
Never got a chance to order, called a dozen times. Went somewhere else.
Food: 1
Service: 1
Good food! Not too greasy! Would appreciate more tofu options in the vegetable options, but regardless had a good meal thanks to Fortune House.
Rice is yummy. Chicken Chow Mein disgusting. Aweful chicken .Raw and chewy. Doesn't even look like chicken
Never again .
Food was half decent before but they started adding a tip automatically and a service fee for takeout. Won't be returning again because of this and will be telling others to steer clear.
Atmosphere: 1
Food: 3
Service: 1
Was a very loyal costumer up until today. I always order the vegetable fried rice as the person I order the rice for is vegetarian. When I picked up my order and got home I realized the rice was chicken fried rice. I called the store to let them know and they said because the girl that took my order over the phone wrote it down as chicken so they won't do anything about it. OK that was the first piss off. We let it go and continue our meal. As we are eating I notice a bug in my brocoli. Like a whole dead bug. Mind you this is Easter dinner and our whole family is over and are now grossed out because we all have brocoli on our plate. I call the restaurant back again and all they say is I can come pick up a new brocoli. I spent $150 at this restaurant just to throw it all out. Grossed right out tonight. Will never return or recommend and I think the costumer service here is a joke.
The small business and its owner exemplify generosity and kindness. The quality and portion sizes are excellent for the price. I have been a patron for the past four years and have never encountered any issues. I truly appreciate this establishment and highly recommend it to others.
Had for dinner at a friend's house and all of us got food poisoning. We tried to call to complain and they pretended that they don't understand English. Never ordering from here again... Terrible service.
Make sure you get your order right. If not they will do nothing for you! Owner is rude! Food is good but customer service sucks!
All the food was good except the eggrolls, they were not good at all.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chop Suey, General Tao Chicken
Great tasting food for the prices! I'm not sure how they are surviving with these low prices but a combination plate is only $13 after tax, and the portion size and taste is definitely worth it!
The store itself operates as a takeout counter.
Food: 5
Restaurantji Recommends
Is there no good Chinese food in London? I don’t understand all these other reviews. Spent $80 and Everything we ordered was not good.
Food: 1
Absolute trash.... everything was soggy, undercooked... next to no flavor. Would not recommend.
Food: 1
Best Chinese food in London Period.
The best thing was General Tao. Honey Garlic chicken was way too dry and really chewy.
Food: 3
Service: 4
A sweet young lady helped me
Atmosphere: 5
Food: 5
Service: 5
Loading...