The last few times I've ordered delivery there are very little toppings on the burger. Only a few shreds of lettuce and very little ketchup and mustard. I dont know if the restaurant is trying to save money because I also didnt receive napkins
Atmosphere: 4
Food: 2
Service: 4
Alexandra
This was my third visit to Harvey’s, and I am extremely disappointed with my recent experience. During my previous visits, the staff was welcoming and professional. However, during this visit, my experience was completely different.
The front staff member was rude and rushed my order without basic courtesy. I ordered an Angus combo, and the patty was burnt. The tomato was not fresh, the lettuce was dry, and the burger was wrapped poorly with sauce spilled all over the paper. I also noticed staff touching my burger without gloves and only putting gloves on later while garnishing, which raises serious hygiene concerns.
When I asked to speak to the manager, I was told she was not available to come to the front. This response was unacceptable. If Harvey’s values its customers, concerns should be addressed immediately and professionally.
Additionally, the washrooms were extremely unclean — toilets not flushed, paper towels scattered everywhere, and overall very unhygienic. It was honestly disgusting.
I have never had such an experience during my previous visits. I hope this issue is taken seriously and addressed promptly.
Atmosphere: 5
Food: 1
Service: 1
Marilyn Surette
It was very good.
Food: 5
Service: 5
Recommended dishes: Burger
Roger Raja
Regular Harvey’s customer But been a while since I stopped by Decided to stop in today and get lunch As usual great burger But the most important thing was the amazing professional friendly service by Adam who was working the cash and making the burgers!! Very positive polite and more took his time with the order and assured my satisfactions but most importantly how busy it was and he never lost composure and maintained doing a great job!!! Adam was just great truly professional and more Well done Adam 5 🌟 plus all around
Atmosphere: 5
Food: 5
Service: 5
lindsey ireland
The best poutine ever
Atmosphere: 5
Food: 5
Service: 5
Kaleb Stiehl
I love it here
Atmosphere: 5
Food: 5
Service: 5
George Caro
Good to go for a quick bite right in the same plaza as landmark cinema.
Atmosphere: 4
Food: 4
Service: 4
makanjuola nurudeen
I don’t know what you guys do but this is the second time buying burgers I couldn’t eat. Cold and tastes like it was not well refrigerated. I
Terrible service at this location staff is rude as they are slow. Upon ordering through the drive through you are asked to pull ahead for five minutes only to wait 15 and receive cold food. On three separate occasions they claimed my payment did not go through 10 mins after I have pulled ahead and I go home to find I have been double charged. Serious scam running out of this location. Save your hard earned money and go the nearby A&W as they can provide the quick polite service that the staff at Harveys claims is not possible. I feel sorry for the owner as every drive through customer is pulled ahead in order to cheat the drive through timer . I will not be wasting any more time or money at this business.
Atmosphere: 1
Food: 1
Service: 1
Albert Johnson
Amazing customer service from the staff. Great atmosphere. Clean restaurant and washrooms. Food was made fresh and hot. Can’t say enough about my visit to this location on January 31st at 6pm.
Atmosphere: 5
Food: 5
Service: 5
Kulpreet Singh
Great service and excellent food quality
Atmosphere: 5
Food: 5
Service: 5
Paramjit Kaur
Friendly staff and clean restaurants, fries and burger was quietly warm amd toppings was super fresh
The last few times I've ordered delivery there are very little toppings on the burger. Only a few shreds of lettuce and very little ketchup and mustard. I dont know if the restaurant is trying to save money because I also didnt receive napkins
Atmosphere: 4
Food: 2
Service: 4
This was my third visit to Harvey’s, and I am extremely disappointed with my recent experience. During my previous visits, the staff was welcoming and professional. However, during this visit, my experience was completely different.
The front staff member was rude and rushed my order without basic courtesy. I ordered an Angus combo, and the patty was burnt. The tomato was not fresh, the lettuce was dry, and the burger was wrapped poorly with sauce spilled all over the paper. I also noticed staff touching my burger without gloves and only putting gloves on later while garnishing, which raises serious hygiene concerns.
When I asked to speak to the manager, I was told she was not available to come to the front. This response was unacceptable. If Harvey’s values its customers, concerns should be addressed immediately and professionally.
Additionally, the washrooms were extremely unclean — toilets not flushed, paper towels scattered everywhere, and overall very unhygienic. It was honestly disgusting.
I have never had such an experience during my previous visits. I hope this issue is taken seriously and addressed promptly.
Atmosphere: 5
Food: 1
Service: 1
It was very good.
Food: 5
Service: 5
Recommended dishes: Burger
Regular Harvey’s customer
But been a while since I stopped by
Decided to stop in today and get lunch
As usual great burger
But the most important thing was the amazing professional friendly service by Adam who was working the cash and making the burgers!! Very positive polite and more took his time with the order and assured my satisfactions but most importantly how busy it was and he never lost composure and maintained doing a great job!!! Adam was just great truly professional and more
Well done Adam 5 🌟 plus all around
Atmosphere: 5
Food: 5
Service: 5
The best poutine ever
Atmosphere: 5
Food: 5
Service: 5
I love it here
Atmosphere: 5
Food: 5
Service: 5
Good to go for a quick bite right in the same plaza as landmark cinema.
Atmosphere: 4
Food: 4
Service: 4
I don’t know what you guys do but this is the second time buying burgers I couldn’t eat. Cold and tastes like it was not well refrigerated. I
Atmosphere: 2
Food: 1
Service: 1
Great fast service... clean also
Atmosphere: 5
Food: 5
Service: 5
Good Service👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service is so slow!!
Atmosphere: 1
Food: 4
Service: 1
Terrible service at this location staff is rude as they are slow. Upon ordering through the drive through you are asked to pull ahead for five minutes only to wait 15 and receive cold food. On three separate occasions they claimed my payment did not go through 10 mins after I have pulled ahead and I go home to find I have been double charged. Serious scam running out of this location. Save your hard earned money and go the nearby A&W as they can provide the quick polite service that the staff at Harveys claims is not possible. I feel sorry for the owner as every drive through customer is pulled ahead in order to cheat the drive through timer . I will not be wasting any more time or money at this business.
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service from the staff. Great atmosphere. Clean restaurant and washrooms. Food was made fresh and hot. Can’t say enough about my visit to this location on January 31st at 6pm.
Atmosphere: 5
Food: 5
Service: 5
Great service and excellent food quality
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and clean restaurants, fries and burger was quietly warm amd toppings was super fresh
Atmosphere: 5
Food: 5
Service: 5
Loading...