I ordered 2 original burgers one chocolate milkshake and a large onion ring. Total came to $18.60. I got to whe window and was handed my food was very happy on the speed of the order until I realized I was not only short a burger but I was given a medium onion ring. I asked where the large onion ring and the second burger was they fixed the onion ring but told me I need to pay an additional $8 for the second burger. I just pulled out of the driveway. I'm so very sad. This was one of my favorite restaurants growing up and now not so much.
Fiona T
First, Harvey’s should train their staffs properly and also they have to wear name tag so the person who gave a bad service will be named.
Second. I came to this location as it is my favourite one and I always come here to support them. But from now, NEVER COME BACK.
Here is a story. I ordered a large size (12 pcs) of Chicken Nuggets, but received 6 pieces and a bunch of tiny crunchy bits ( definitely they came from the bottom of the bag). I had to drive all the way back, then the Indian lady as the counter saw what was in the box and told me: “You ordered chicken nuggets, you got them.” I said: But I ordered 12 pcs and you gave me less than 12. I started to take the bits out to show her. She rolled her eyes, did not even say sorry, threw the whole thing in the garbage. And said: “Okay, I will make a fresh one.” Sounds normal, and problem solved. But no, why the hack you made your mistake and acted like I lied for your crappy job and like I stole the nuggets. They were still fresh and had a time on the receipt. She did not even want to make eye contact with me but just wanted to give me a sided eye. What a horrible customer service!
Let me teach you what RECIPE- The cooperate that own Harvey’s- teach me on customer service: First, give a proper apology. Then, instead of insulting your customer by threw the box into garbage IN FRONT OF THEM. How about saying: I am sorry, let me make up for this. You can keep that order. That is what RECIPE UNLIMITED wants to give their customers.
Oh baby, trust me, I will tell every of person that I know to not come here to support your bad customer service. Remember, the lack of 6 pcs nuggets will cost $6 not cheap!
Shadi .95
They are the worst and the slowest of making orders ↘️↘️↘️↘️
Christine Robyn
This is our go to when we are craving a burger! The friendliest staff, the restaurant is always clean and the food is always hot and fresh!
Amber
My hotdog was missing
Karen Faser
I don't usually leave reviews but this drive thru experience deserves a shout - out! From start to finish everything was perfect. Manos was incredibly friendly and efficient, greeting with smile, suggest more topping, combo, dessert and making sure we got our order right. The line moved fast even during a busy night we got hot and fresh food as bonus. Thank you MANOS for best experience & service
Atmosphere: 5
Food: 5
Service: 5
Carolina Lebron
Took a little while to make, but order was complete, service friendly.
Parking: Angled parking, one way direction only
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Angus Burger, Fries
Romeo Mercado
Nice place with good burgers and excellent service ?
Vegetarian options: Salads
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Burger with a Poutine, Angus Burger and Fries, Veggie Burger Combo
Working night shift there is limited options for food choices. Fortunately Harveys located at 158 Wharncliffe Rd S has great service and food options. Always a pleasant experience, the staff are amazing and should be recognized, especially Manos and Amrit!! Thank you so much for your friendly and efficient service!! Keep up the good work guys, you both deserve a raise!!!
Clean, great service
Excellent customer service.
I ordered 2 original burgers one chocolate milkshake and a large onion ring.
Total came to $18.60.
I got to whe window and was handed my food was very happy on the speed of the order until I realized I was not only short a burger but I was given a medium onion ring.
I asked where the large onion ring and the second burger was they fixed the onion ring but told me I need to pay an additional $8 for the second burger. I just pulled out of the driveway. I'm so very sad. This was one of my favorite restaurants growing up and now not so much.
First, Harvey’s should train their staffs properly and also they have to wear name tag so the person who gave a bad service will be named.
Second. I came to this location as it is my favourite one and I always come here to support them. But from now, NEVER COME BACK.
Here is a story. I ordered a large size (12 pcs) of Chicken Nuggets, but received 6 pieces and a bunch of tiny crunchy bits ( definitely they came from the bottom of the bag). I had to drive all the way back, then the Indian lady as the counter saw what was in the box and told me: “You ordered chicken nuggets, you got them.”
I said: But I ordered 12 pcs and you gave me less than 12. I started to take the bits out to show her.
She rolled her eyes, did not even say sorry, threw the whole thing in the garbage.
And said: “Okay, I will make a fresh one.”
Sounds normal, and problem solved. But no, why the hack you made your mistake and acted like I lied for your crappy job and like I stole the nuggets. They were still fresh and had a time on the receipt.
She did not even want to make eye contact with me but just wanted to give me a sided eye. What a horrible customer service!
Let me teach you what RECIPE- The cooperate that own Harvey’s- teach me on customer service: First, give a proper apology. Then, instead of insulting your customer by threw the box into garbage IN FRONT OF THEM. How about saying: I am sorry, let me make up for this. You can keep that order.
That is what RECIPE UNLIMITED wants to give their customers.
Oh baby, trust me, I will tell every of person that I know to not come here to support your bad customer service.
Remember, the lack of 6 pcs nuggets will cost $6 not cheap!
They are the worst and the slowest of making orders ↘️↘️↘️↘️
This is our go to when we are craving a burger! The friendliest staff, the restaurant is always clean and the food is always hot and fresh!
My hotdog was missing
I don't usually leave reviews but this drive thru experience deserves a shout - out! From start to finish everything was perfect. Manos was incredibly friendly and efficient, greeting with smile, suggest more topping, combo, dessert and making sure we got our order right. The line moved fast even during a busy night we got hot and fresh food as bonus.
Thank you MANOS for best experience & service
Atmosphere: 5
Food: 5
Service: 5
Took a little while to make, but order was complete, service friendly.
Parking: Angled parking, one way direction only
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Angus Burger, Fries
Nice place with good burgers and excellent service ?
Vegetarian options: Salads
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Burger with a Poutine, Angus Burger and Fries, Veggie Burger Combo
Restaurantji Recommends
Friendly pinay..great service and good food from real meat
Atmosphere: 4
Food: 5
Service: 5
Best customer service one could receive. Jasmine is always smiling and happy to serve - making the experience that much pleasant.
Atmosphere: 5
Food: 5
Service: 5
Amazing service made by this team. Kudos for doing a great job. Must visit Harvey’s store in London.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Regular Poutine, Fries
Working night shift there is limited options for food choices. Fortunately Harveys located at 158 Wharncliffe Rd S has great service and food options. Always a pleasant experience, the staff are amazing and should be recognized, especially Manos and Amrit!! Thank you so much for your friendly and efficient service!! Keep up the good work guys, you both deserve a raise!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Regular Poutine
great place to eat
Atmosphere: 5
Food: 5
Service: 5
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