After food was messed up on a skip the dishes order and the skip did not offer a refund, I took it in and the manager was more than happy to replace the food and apologized multiple times
Well done
Atmosphere: 5
Food: 5
Service: 5
Justin Balcar
love it
Atmosphere: 5
Food: 5
Service: 5
Manpreet Sandhu
Thank you sooooo much Sherry for such a sweet and incredible service plus fresh hot nice food as always and nice and warm greetings
Atmosphere: 5
Food: 5
Service: 5
Denise Dykstra
Amazing service!
Atmosphere: 5
Food: 5
Service: 5
Claudia
I have just got back from a visit at Harvey’s by Masonville Mall. Regretfully, it was the worst experience I’ve had. I had just registered for the Harvey’s app and had shown the manager the first thing she said with a tone “What am I even looking at?”. Additionally, the cashier had me repeat myself multiple times. It doesn’t get better, I almost walked out without receiving my second order of fringes and my Redbull frozen drink.
In conclusion, I haven’t stated everything as I want to remain professional.
Atmosphere: 1
Food: 1
Service: 1
S K
My favorite Harvey’s. Great comfort food with efficient and friendly service.
Atmosphere: 5
Food: 5
Service: 5
shriya patel
Poutine gravy was like water. Worst ever I had anyway.
Atmosphere: 5
Food: 1
Service: 4
Alty Atabeg
I come to Harvey’s almost like every day. I have faced a lot of issues with this specific employee at Harvey’s. 12:30 am me and my friend decide to get a wrap.
We placed 2 orders, first one being crispy chicken wrap with chipotle sauce on top and second order buffalo chicken wrap with no tomatoes or ranch.
She messes our order up. She gives us a chicken wrap with only chipotle sauce in it with no tomatoes or lettuce and a buffalo wrap with just lettuce and ranch.
We pull up to the window and tell the drive through employee that they got our order wrong, the DT employee says the person taking your order asked for the order in the speakers and gave you what you asked for she didn’t understand what you wanted exactly. I told her in that instance when we pulled up to the window she could have double checked it with us. The original lady who took our order comes to the window and says yes I asked if you only wanted chipotle on your wrap I said I wanted that added to my wrap which lettuce and tomatoes are part of it.
Instead of trying to remake our food she went back and forth with us. She told us to park at the drive through number 1 and comes knocking on our window with a paper on her hand “buffalo with lettuce but no tomatoes, no ranch” correct then leaves 2 min later another employee comes knocking on our window ok so for the buffalo wrap do you want lettuce and ranch we tell her no we don’t want tomato or ranch.
I did not know this order was so complicated.
She comes out giving our food and apologizes to us and gives us a coupon for next time. This is not my first time having to deal with her attitude however tonight was the last straw for me. (Picture I have is the same lady from the reviews)
Your employees need more training. Long wait times for a fast food drive-thru, 15 min in line waiting to have the order taken, and another 12 minutes to get the food. had to ask for the drink. The food was warm, not hot, not fresh. I figured it would be fresh after waiting so long. Toppings were soggy..
Atmosphere: 2
Food: 2
Service: 1
jason chella
Worst Harvey’s in town. Don’t expect to get all the items you pay for.
Atmosphere: 1
Food: 1
Service: 1
Ahkmed Soup
Great experience
Atmosphere: 5
Food: 5
Service: 5
Keanan Beadle
Absolutely sweethearts at this location
Atmosphere: 5
Food: 5
Service: 5
Stuart Turner
Good food and good people, much appreciated for the service 😁
After food was messed up on a skip the dishes order and the skip did not offer a refund, I took it in and the manager was more than happy to replace the food and apologized multiple times
Well done
Atmosphere: 5
Food: 5
Service: 5
love it
Atmosphere: 5
Food: 5
Service: 5
Thank you sooooo much Sherry for such a sweet and incredible service plus fresh hot nice food as always and nice and warm greetings
Atmosphere: 5
Food: 5
Service: 5
Amazing service!
Atmosphere: 5
Food: 5
Service: 5
I have just got back from a visit at Harvey’s by Masonville Mall. Regretfully, it was the worst experience I’ve had. I had just registered for the Harvey’s app and had shown the manager the first thing she said with a tone “What am I even looking at?”. Additionally, the cashier had me repeat myself multiple times. It doesn’t get better, I almost walked out without receiving my second order of fringes and my Redbull frozen drink.
In conclusion, I haven’t stated everything as I want to remain professional.
Atmosphere: 1
Food: 1
Service: 1
My favorite Harvey’s. Great comfort food with efficient and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Poutine gravy was like water. Worst ever I had anyway.
Atmosphere: 5
Food: 1
Service: 4
I come to Harvey’s almost like every day. I have faced a lot of issues with this specific employee at Harvey’s. 12:30 am me and my friend decide to get a wrap.
We placed 2 orders, first one being crispy chicken wrap with chipotle sauce on top and second order buffalo chicken wrap with no tomatoes or ranch.
She messes our order up. She gives us a chicken wrap with only chipotle sauce in it with no tomatoes or lettuce and a buffalo wrap with just lettuce and ranch.
We pull up to the window and tell the drive through employee that they got our order wrong, the DT employee says the person taking your order asked for the order in the speakers and gave you what you asked for she didn’t understand what you wanted exactly. I told her in that instance when we pulled up to the window she could have double checked it with us. The original lady who took our order comes to the window and says yes I asked if you only wanted chipotle on your wrap I said I wanted that added to my wrap which lettuce and tomatoes are part of it.
Instead of trying to remake our food she went back and forth with us. She told us to park at the drive through number 1 and comes knocking on our window with a paper on her hand “buffalo with lettuce but no tomatoes, no ranch” correct then leaves 2 min later another employee comes knocking on our window ok so for the buffalo wrap do you want lettuce and ranch we tell her no we don’t want tomato or ranch.
I did not know this order was so complicated.
She comes out giving our food and apologizes to us and gives us a coupon for next time. This is not my first time having to deal with her attitude however tonight was the last straw for me.
(Picture I have is the same lady from the reviews)
Service: 1
Good experience with the whole stuff
Atmosphere: 5
Food: 5
Service: 5
They gave me a QR code. I scanned it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Your employees need more training. Long wait times for a fast food drive-thru, 15 min in line waiting to have the order taken, and another 12 minutes to get the food. had to ask for the drink. The food was warm, not hot, not fresh. I figured it would be fresh after waiting so long. Toppings were soggy..
Atmosphere: 2
Food: 2
Service: 1
Worst Harvey’s in town. Don’t expect to get all the items you pay for.
Atmosphere: 1
Food: 1
Service: 1
Great experience
Atmosphere: 5
Food: 5
Service: 5
Absolutely sweethearts at this location
Atmosphere: 5
Food: 5
Service: 5
Good food and good people, much appreciated for the service 😁
Atmosphere: 5
Food: 5
Service: 5
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