Jack Astor's Bar & Grill Richmond Row

I love Lilly! Great service

Tina’s the best

Food: 5

Service: 5

Very well taken care of by Tina. Excellent service!

Atmosphere: 5

Food: 5

Service: 5

Just had a wonderful time at jack astors celebrating my friends birthday. Service was amazing! Lily was the best waiter!! Loved the Christmas decorations, a must visit during the winter season!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Lily was absolutely amazing!! We came in for a birthday and she was beyond attentive even given how busy they were! Truly made a experience out of a usual dinner! Not enough good things to say about her! Thanks lily!

Atmosphere: 4

Food: 4

Service: 5

We had an amazing experience at Jack Astors! Lily was our server and she was outstanding!! Will definitely be coming back and requesting her :)

Atmosphere: 5

Food: 5

Service: 5

Great spot, nice atmosphere and our server Tina was terrific! Def coming back

Atmosphere: 5

Food: 5

Service: 5

I have been coming to this location for a couple of years for a number of reasons.
The food is always top-notch and are constantly upgrading their menu.
The managers are helpful and very supportive and know their job.
The wait staff are the real heroes of this story. Time and time again, the servers and bar staff are the main reasons that make the night always so enjoyable. They are personable, uber-friendly, and will support patrons in any way to make their stay at Jack Astors enjoyable.
There are so many servers to point out for their excellence, but I am going to point out FIL!
FIL has been a constant at Jack Astors, and we are thankful for his humor, his charm, and constant assistance. His knowledge of the menu and drinks is extremely impressive, and he is a perfect mix of professional server and helpful restaurant friend!!
We go to Jack Astors for the food, the trivia, and the ambiance, but we really go for the servers like FIL who make us feel like we are with friends.
Highly recommend over and over...

Joe

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lobster & Crab Dip, Salad, Fajitas, Truffle Parmesan Fries

Food and atmosphere is always good, but service is why we always come back. Fil is amazing- welcoming from the second we walk in and always makes us feel at home. He’s extremely attentive, ensuring we always have what we need. We appreciate your hospitality, Fil. Thank you.

Atmosphere: 3

Food: 3

Service: 5

This is a great place! I love the wait staff, they’re always very friendly and punctual. Fil is particularly amazing every time I come in, he has great service and is super friendly! Would definitely recommend this location

I come here at least 2 times a week. The food is pretty good, the atmosphere is okay inside(amazing when they decorate for Christmas), always beautiful outside. The reason I come back is for the service. The wait staff is incredible, best service I've received anywhere. The staff always remembers my order to the last detail. Fil in particular is the best! From the first time we met him, he was friendly, welcoming, and made us want to return. He is always smiling and working hard to make sure we have what we need as customers. We will always be returning customers with staff like him!

Atmosphere: 5

Food: 4

Service: 5

Favourite Jacks in London! Great service, great food and amazing atmosphere. Courtney is such a great waitress and amazing personality.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Chicken Wings

The food and drinks were amazing! Came in and got a drink recommended from Tiago and it was definitely one of my favorites

Atmosphere: 5

Food: 5

Service: 5

Had a great time. Great food great drinks great service. Recommended for anyone in London.

Atmosphere: 5

Food: 5

Service: 5

Shannon took great care of us at the bar

Atmosphere: 5

Food: 5

Service: 5