The staff here used the same set of tongs for grabbing vegetarian and meat varieties. This is a really unacceptable practice from a cross contamination and ethical vegetarianism point of view. Grow up, you are serving to a global audience now. Not just to your little village with a homogeneous set of people anymore.
Atmosphere: 1
Food: 1
Service: 1
neha alam
I LOVE this jimmy the greek. I’ve driven all the way to the mall so many times to hit my cravings. Staff are always sweet and the food is great
Randy Nystrom
One of the better tasting greek restaurants. Not much more than a big Mac meal, but so much more satisfying 👌
Bobbi
excellent quality and quantity of greek food. i will definitely order from here again.
reza pazoki
Quality dropped
Troy
The yogurt taste so good, wish I could have more
Jay Nair
I recently visited Jimmy the Greek at Masonville Mall, and unfortunately, my experience did not live up to the hype. While I was looking forward to enjoying a fresh and flavorful meal, the food fell short of expectations. The dishes lacked the vibrant flavors I associate with Greek cuisine. Additionally, the customer service was disappointing. The staff appeared disinterested and were not very accommodating or friendly, which made the overall experience less enjoyable.
Atmosphere: 2
Food: 2
Service: 2
Albert
Not very impressed with the gyro, its expensive and really small, it only had 2 slices of meat in it and barely any tzatziki. You literally need 3 to get full and the guy working there was kind of rude.
Kelly Sitter
My family and I love Greek food and we love this option while mall shopping! It’s always hot, delicious and a big serving! Enjoy
Dietary restrictions: My daughter is Gluten free and is good with a lot of the menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Souvlaki Platter
Richard
Soggy rice and old veggies now. The potatoes were sour too. I didn't bother to finish.
I have been coming to Jimmy the Creek for quite some time. I typically enjoy your lamb chops, but during my latest visit, I was disappointed to find that the chops were overcooked and very chewy.
When I raised my concern with the staff, who appeared to be a family-operated team, I was met with defensiveness and disbelief. I was asked to bring my food box to the counter, which I did, but the manager refused to acknowledge the issue with the lamb chops without even inspecting them. This left me feeling unheard and frustrated.
To make matters worse, as I was leaving, I was offered chicken as a replacement, despite having specifically ordered and paid for lamb chops. Additionally, my remaining food box was not returned to me.
Atmosphere: 1
Food: 1
Service: 1
cynthia rose
The food isn’t bad however the staff are awful. They were speaking amongst themselves before and during the order, even when I got to cash the girl was putting change in the register and don’t even acknowledge me. She simply made me wait for her to finish what she was doing, told me my total and that was it. This is my second experience like this. It’s very rude. If you don’t know how to provide customer service don’t be in this industry.
Atmosphere: 1
Food: 1
Service: 1
Lindsey Santizo
The rice in our meal today tasted really off. My son and I couldn't even eat it. This was the 1st time this happened, which makes me question their food now, and freshness. I hope we don't get food poisoning! This is all it took for me to never return. I don't trust it anymore. It tasted like an old garage... Hard to explain. It was really gross. And not normal. Scary. Never again.
Atmosphere: 1
Food: 1
Service: 1
O Franco
The manager was disrespectful and rude in response to a mistake I made with my order, which I found unprofessional and disappointing.
Service: 1
Aadila Khan
my favourite place for my lamb chop cravings. the portions are huge and the lamb is soft, tender and well-seasoned. I will continue to support this establishment always!
The staff here used the same set of tongs for grabbing vegetarian and meat varieties. This is a really unacceptable practice from a cross contamination and ethical vegetarianism point of view. Grow up, you are serving to a global audience now. Not just to your little village with a homogeneous set of people anymore.
Atmosphere: 1
Food: 1
Service: 1
I LOVE this jimmy the greek. I’ve driven all the way to the mall so many times to hit my cravings. Staff are always sweet and the food is great
One of the better tasting greek restaurants. Not much more than a big Mac meal, but so much more satisfying 👌
excellent quality and quantity of greek food. i will definitely order from here again.
Quality dropped
The yogurt taste so good, wish I could have more
I recently visited Jimmy the Greek at Masonville Mall, and unfortunately, my experience did not live up to the hype. While I was looking forward to enjoying a fresh and flavorful meal, the food fell short of expectations. The dishes lacked the vibrant flavors I associate with Greek cuisine.
Additionally, the customer service was disappointing. The staff appeared disinterested and were not very accommodating or friendly, which made the overall experience less enjoyable.
Atmosphere: 2
Food: 2
Service: 2
Not very impressed with the gyro, its expensive and really small, it only had 2 slices of meat in it and barely any tzatziki. You literally need 3 to get full and the guy working there was kind of rude.
My family and I love Greek food and we love this option while mall shopping! It’s always hot, delicious and a big serving! Enjoy
Dietary restrictions: My daughter is Gluten free and is good with a lot of the menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Souvlaki Platter
Soggy rice and old veggies now. The potatoes were sour too. I didn't bother to finish.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I have been coming to Jimmy the Creek for quite some time. I typically enjoy your lamb chops, but during my latest visit, I was disappointed to find that the chops were overcooked and very chewy.
When I raised my concern with the staff, who appeared to be a family-operated team, I was met with defensiveness and disbelief. I was asked to bring my food box to the counter, which I did, but the manager refused to acknowledge the issue with the lamb chops without even inspecting them. This left me feeling unheard and frustrated.
To make matters worse, as I was leaving, I was offered chicken as a replacement, despite having specifically ordered and paid for lamb chops. Additionally, my remaining food box was not returned to me.
Atmosphere: 1
Food: 1
Service: 1
The food isn’t bad however the staff are awful. They were speaking amongst themselves before and during the order, even when I got to cash the girl was putting change in the register and don’t even acknowledge me. She simply made me wait for her to finish what she was doing, told me my total and that was it. This is my second experience like this. It’s very rude. If you don’t know how to provide customer service don’t be in this industry.
Atmosphere: 1
Food: 1
Service: 1
The rice in our meal today tasted really off. My son and I couldn't even eat it. This was the 1st time this happened, which makes me question their food now, and freshness. I hope we don't get food poisoning! This is all it took for me to never return. I don't trust it anymore. It tasted like an old garage... Hard to explain. It was really gross. And not normal. Scary. Never again.
Atmosphere: 1
Food: 1
Service: 1
The manager was disrespectful and rude in response to a mistake I made with my order, which I found unprofessional and disappointing.
Service: 1
my favourite place for my lamb chop cravings. the portions are huge and the lamb is soft, tender and well-seasoned. I will continue to support this establishment always!
Atmosphere: 5
Food: 5
Service: 5
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