I am writing to express my extreme disappointment with the customer service I recently received. The experience was deeply unprofessional and disrespectful.
Specifically, a young female staff member displayed a consistently rude and dismissive attitude. Her behavior created the distinct impression that she viewed customer requests as a burdensome interruption to her time, rather than the core of her role. The overall feeling was not of being welcomed as a guest, but of being treated as an inconvenience.
This is not the standard of service any customer should expect from KFC. I hope this feedback is taken seriously for the sake of your establishment's reputation.
Atmosphere: 2
Food: 2
Service: 1
Kaothar Alaya
We placed an online order for pickup and got it pretty quick. Rose helped us with our order and she was very sweet.
Atmosphere: 5
Food: 5
Service: 5
Klein Canonio
Rude customer service
Atmosphere: 1
Food: 1
Service: 1
Raman Singh
Best kfc ever ! Best server rose ! Always greets , smiling and loving her work
Atmosphere: 5
Food: 5
Service: 5
Tyson Thomas
Great experience!
Atmosphere: 5
Food: 5
Service: 5
Brokkoli Ramen
I won’t be back. 25 minutes to make chicken sandwiches. That’s a bit long with an empty parking lot. I left empty handed because I couldn’t wait any longer. My lunch is only so long
Edit.. they won’t refund me my $19. What a joke of an establishment.
Christina Parry
My elderly mother went inside to purchase a bucket meal. The staff refused to take her order and directed her to use the kiosks the store has now. Even after my mother tried to explain she isn't able to work the kiosks, the staff refused to take her order. They didn't even offer any assistance. Clearly minimum wage is too high while they stand around and do nothing as there were no other customers, so them being busy isn't an excuse. Having horrible customer service is enough reason for me to NEVER purchase anything from this establishment. Customers come first. Next time help them or take their order instead of being lazy!
Service: 1
Himanshu Chumber
Very good service and fresh chicken.
Atmosphere: 5
Food: 5
Service: 5
Vijay Valsan
Good service and short wait time.
Atmosphere: 5
Food: 5
Service: 5
Bruce Brown
That indian girl at the counter is hella rude. She thinks its her restaurant. She does not know how to talk with customer at all. She doesnot know how order system works at her workplace.
Me and my family went here for chicken after dinner and it was fabulous dinner is a really big part of our day and the chicken they served was amazing and the customer service was wonderful the server made sure we were satisfied.
Atmosphere: 5
Food: 5
Service: 5
That Honey
I went to this place and ordered chicken nuggets and zinger, this lunch made my day. Best meal served, thanks to the employees.
Atmosphere: 5
Food: 5
Service: 5
Jasvir
Specially like the attitude of worker rose great communication and very friendly and my brother jaskaran singh
Atmosphere: 5
Food: 5
Service: 5
Poonam Nepali
We had a really good experience here. There was one lady named Rose, she was super supportive and cooperative. She helped us when we were confused and showed her generosity. We loved her service. I wish everyone would be like her, she was kind and helpful. Love you Rose. I wish for you to have an amazing life. Your small kindness really made us very comfortable and confident thanks
Conor Lachapelle
Placed an order here online, but realized I picked the wrong location and immediately tried to cancel. I called this location 5 times (as was required to make the cancelation), and no one picked up. My order was supposed to be ready at 11:21am, and after not being able to reach the store, I went anyway after my friends had eaten at a different location. When I arrived there at 11:48am, nearly half an hour after the order was supposed to be ready, they had not even started the order. Absolutely wild experience, and I will never be visiting this location again. I strongly recommend anyone else to avoid it as well.
I am writing to express my extreme disappointment with the customer service I recently received. The experience was deeply unprofessional and disrespectful.
Specifically, a young female staff member displayed a consistently rude and dismissive attitude. Her behavior created the distinct impression that she viewed customer requests as a burdensome interruption to her time, rather than the core of her role. The overall feeling was not of being welcomed as a guest, but of being treated as an inconvenience.
This is not the standard of service any customer should expect from KFC. I hope this feedback is taken seriously for the sake of your establishment's reputation.
Atmosphere: 2
Food: 2
Service: 1
We placed an online order for pickup and got it pretty quick. Rose helped us with our order and she was very sweet.
Atmosphere: 5
Food: 5
Service: 5
Rude customer service
Atmosphere: 1
Food: 1
Service: 1
Best kfc ever ! Best server rose ! Always greets , smiling and loving her work
Atmosphere: 5
Food: 5
Service: 5
Great experience!
Atmosphere: 5
Food: 5
Service: 5
I won’t be back. 25 minutes to make chicken sandwiches. That’s a bit long with an empty parking lot. I left empty handed because I couldn’t wait any longer. My lunch is only so long
Edit.. they won’t refund me my $19. What a joke of an establishment.
My elderly mother went inside to purchase a bucket meal. The staff refused to take her order and directed her to use the kiosks the store has now. Even after my mother tried to explain she isn't able to work the kiosks, the staff refused to take her order. They didn't even offer any assistance. Clearly minimum wage is too high while they stand around and do nothing as there were no other customers, so them being busy isn't an excuse. Having horrible customer service is enough reason for me to NEVER purchase anything from this establishment. Customers come first. Next time help them or take their order instead of being lazy!
Service: 1
Very good service and fresh chicken.
Atmosphere: 5
Food: 5
Service: 5
Good service and short wait time.
Atmosphere: 5
Food: 5
Service: 5
That indian girl at the counter is hella rude. She thinks its her restaurant. She does not know how to talk with customer at all. She doesnot know how order system works at her workplace.
Waiting time is usually 20 mins plus.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Me and my family went here for chicken after dinner and it was fabulous dinner is a really big part of our day and the chicken they served was amazing and the customer service was wonderful the server made sure we were satisfied.
Atmosphere: 5
Food: 5
Service: 5
I went to this place and ordered chicken nuggets and zinger, this lunch made my day. Best meal served, thanks to the employees.
Atmosphere: 5
Food: 5
Service: 5
Specially like the attitude of worker rose great communication and very friendly and my brother jaskaran singh
Atmosphere: 5
Food: 5
Service: 5
We had a really good experience here. There was one lady named Rose, she was super supportive and cooperative. She helped us when we were confused and showed her generosity. We loved her service. I wish everyone would be like her, she was kind and helpful. Love you Rose. I wish for you to have an amazing life. Your small kindness really made us very comfortable and confident thanks
Placed an order here online, but realized I picked the wrong location and immediately tried to cancel. I called this location 5 times (as was required to make the cancelation), and no one picked up. My order was supposed to be ready at 11:21am, and after not being able to reach the store, I went anyway after my friends had eaten at a different location. When I arrived there at 11:48am, nearly half an hour after the order was supposed to be ready, they had not even started the order. Absolutely wild experience, and I will never be visiting this location again. I strongly recommend anyone else to avoid it as well.
Atmosphere: 1
Food: 1
Service: 1
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