Got my order on time in a rush hour, enough for me to drop a review!
Chris Kinsman
Ordered a delivery order for over $100 and gets to my house and there's $20 worth in orders in my bag gave my driver the wrong order now I have a family sitting here waiting to eat with no food absolutely ridiculous that nobody can read names or addresses or anything like that pretty pathetic workforce they got going on there
Atmosphere: 1
Food: 1
Service: 1
shivani narayan
Review for KFC – Order #66689
I placed an online order for 7:30 PM today, and when I got home, I realized several items were missing. I tried calling the store multiple times, but no one answered the phone. Because of that, I had to drive back to the location.
When I arrived, I spoke with Melissa, who has worked there for years. She was extremely helpful, professional, and understanding. She handled the situation the way any customer-focused employee should.
Unfortunately, the manager on duty was the complete opposite. He was rude, dismissive, and unprofessional—not just toward me, but in front of other customers who witnessed the interaction. When I mentioned that I run a business and would never speak to my customers the way he was speaking to me, he responded by saying he didn’t care. That level of disrespect is unacceptable from anyone, let alone a manager.
KFC, please do a proper integrity check before promoting people into leadership roles. Individuals like Melissa deserve recognition and advancement—not someone who treats customers with disrespect. Do better when hiring and promoting your managers.1683 Dundas st
Atmosphere: 1
Food: 1
Service: 1
CHUMBER
Chicken was soooo goood
Atmosphere: 5
Food: 5
Service: 5
Angel ohimai
I was there this evening with a friend the waitress was accommodating and very nice. Topnotch service. I will definitely visit this location again.
Atmosphere: 5
Food: 5
Service: 5
Richard Irvine
Always out of something. I cannot tell you how often we’ve been here and been told they don’t have any white meat, or any chicken sandwiches etc. which is a crock, because there is not way on a Saturday night that they have run out and won’t run all Sunday without. Just too lazy to cook more.
Atmosphere: 3
Food: 5
Service: 2
Jessi Trumble
Rose went above and beyond to serve us promptly and nicely. She runs around like a chicken with her head cut off doing everything!! Mopping the lobby while taking orders. Not one other staff member spoke to us or even acknowledged anyone.
This place serves the best chicken in town. Must visit. The staff is amazing as well
Atmosphere: 5
Food: 5
Service: 5
Gurpreet Singh
The service is great by the staff. This is the best location in the town. I always come here to eat.
Atmosphere: 5
Food: 5
Service: 5
Marshal Hemmings
I recently watched a Big Dave food review where he mentioned in passing that he usually goes to the Dundas East location because they have the ‘best food’. Years ago the best KFC in London was unquestionably located on Hamilton Road, RIP. Low and behold I find myself in the east end a few days later craving some fried chicken. Big Dave was spot on! Food was fresh & delicious, renovations look sharp, and the staff were particularly friendly & attentive. Great experience, highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
amir shah
The staff is best at the location. They have the best chicken in the town
Best chicken in the town. THANKS.
Atmosphere: 5
Food: 5
Service: 5
Got my order on time in a rush hour, enough for me to drop a review!
Ordered a delivery order for over $100 and gets to my house and there's $20 worth in orders in my bag gave my driver the wrong order now I have a family sitting here waiting to eat with no food absolutely ridiculous that nobody can read names or addresses or anything like that pretty pathetic workforce they got going on there
Atmosphere: 1
Food: 1
Service: 1
Review for KFC – Order #66689
I placed an online order for 7:30 PM today, and when I got home, I realized several items were missing. I tried calling the store multiple times, but no one answered the phone. Because of that, I had to drive back to the location.
When I arrived, I spoke with Melissa, who has worked there for years. She was extremely helpful, professional, and understanding. She handled the situation the way any customer-focused employee should.
Unfortunately, the manager on duty was the complete opposite. He was rude, dismissive, and unprofessional—not just toward me, but in front of other customers who witnessed the interaction. When I mentioned that I run a business and would never speak to my customers the way he was speaking to me, he responded by saying he didn’t care. That level of disrespect is unacceptable from anyone, let alone a manager.
KFC, please do a proper integrity check before promoting people into leadership roles. Individuals like Melissa deserve recognition and advancement—not someone who treats customers with disrespect. Do better when hiring and promoting your managers.1683 Dundas st
Atmosphere: 1
Food: 1
Service: 1
Chicken was soooo goood
Atmosphere: 5
Food: 5
Service: 5
I was there this evening with a friend the waitress was accommodating and very nice. Topnotch service. I will definitely visit this location again.
Atmosphere: 5
Food: 5
Service: 5
Always out of something. I cannot tell you how often we’ve been here and been told they don’t have any white meat, or any chicken sandwiches etc. which is a crock, because there is not way on a Saturday night that they have run out and won’t run all Sunday without. Just too lazy to cook more.
Atmosphere: 3
Food: 5
Service: 2
Rose went above and beyond to serve us promptly and nicely.
She runs around like a chicken with her head cut off doing everything!! Mopping the lobby while taking orders. Not one other staff member spoke to us or even acknowledged anyone.
Atmosphere: 3
Food: 4
Service: 4
Good service and food
Atmosphere: 5
Food: 5
Service: 5
The service is top notch. Good team work
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Greay staff n service
Atmosphere: 5
Food: 5
Service: 5
This place serves the best chicken in town. Must visit. The staff is amazing as well
Atmosphere: 5
Food: 5
Service: 5
The service is great by the staff. This is the best location in the town. I always come here to eat.
Atmosphere: 5
Food: 5
Service: 5
I recently watched a Big Dave food review where he mentioned in passing that he usually goes to the Dundas East location because they have the ‘best food’. Years ago the best KFC in London was unquestionably located on Hamilton Road, RIP. Low and behold I find myself in the east end a few days later craving some fried chicken. Big Dave was spot on! Food was fresh & delicious, renovations look sharp, and the staff were particularly friendly & attentive. Great experience, highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
The staff is best at the location. They have the best chicken in the town
Atmosphere: 5
Food: 5
Service: 5
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