KFC
1680 Richmond St, London
(519) 642-9502
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Great service with a smile! Made the visit really pleasant. Thank you for your service……
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zinger Burger
Really busy store andgood service..
Atmosphere: 5
Food: 5
Service: 5
I only eat at KFC maybe once every few years and this store is a classic example of why. Would they think to put salt on the fries. Nope. And when I asked for salt, they didn't have any. Did they think to include ketchup or sauce for the popcorn chicken. Nope. The food is mediocre at KFC all the time, the service at this particular location make it less than appealing.
Atmosphere: 4
Food: 2
Service: 2
Worker did not understand simple question. They also do not do refills on fountain pop. I had drank my entire drink while waiting 20 minutes just to get my food.
Atmosphere: 1
Food: 3
Service: 1
Polite staff and quick response—really impressed with the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Big Crunch Sandwich
food was very salty and oily
So disappointing! We got a game night bundle last night and we all 3 got upset stomach, nausea and diarrhea!!! Ee got poisoned for sure!
Food: 1
Stay away from this place!
I had a terrible experience at this KFC on October 17, 2025, around 8:00 PM. I ordered a 16-piece Original Chicken meal. When I went to pick it up, the staff member confirmed that it contained 16 pieces. However, when I got home and opened the box, there were only 10 pieces inside.
I drove back to the store to have the order verified. The same staff member admitted it was a mistake but was extremely rude and acted as if she were doing me a favor by giving me the missing pieces. To make things worse, she shredded the cover into pieces and threw it on the counter, grumbling and showing her frustration in front of other customers. Her attitude was completely unprofessional, disrespectful, and unacceptable.
The manager was polite and handled the situation with professionalism, but the staff member’s behavior completely ruined the experience. As someone who has been a loyal KFC customer in various countries, including London, I have never experienced such poor service before. Truly a disgraceful experience that reflects very badly on this location.
The food which was served was very tasty and I felt satisfied. The service was also good
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and the staff was helpful and respectful.
Food was fresh and delicious.
Definitely try the place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zinger Burger, Large Fries
Restaurantji Recommends
Excellent and fast customer service .
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
The chicken strips weren't kfc, they were like boxed chicken strips and the gravy was not kfc gravy
Food: 1
Always satisfied with customer service and food taste.
Atmosphere: 5
Food: 5
Service: 5
Food was very tasty and and the staff treated me very well.
Atmosphere: 5
Food: 5
Service: 5
Loading...