Busy restaurant. Drive thru moves quickly. Staff very friendly.
Elizabeth Vos
This location consistently has slow drive through service... abysmally slow service. And it's not a one off experience. I only return to this location for it's convenience, but I’ve come to expect the slow service and boy, they never disappoint! If I was making large orders or they were super busy, I could perhaps justify the long wait time but I've been asked to wait in one of their reserved spots for a breakfast sandwich, or a 6 pack of mcnuggets, or a cheeseburger and kids meal. Are you not batch making your items? The point of a production line type restaurant (that McDonald's pioneered in the fast food industry) is to batch make your items, this approach optimizes efficiency.... which seems to a concept that is lost on this particular location. They often make errors with orders as well, wrong items, missing items or requests like no mustard, or onions or whatever, not honored. Staff always seem to be scatterd, most of them youth or students by the looks of it, which is no problem, but it is abundantly clear that they don't receive the direction and support from their lead. To be fair to the staff, they are always pleasant. There is a marked difference between this McDonald's and most others. General manager needs to pay attention or the franchisee.
Atmosphere: 2
Food: 3
Service: 1
Shirley Link
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Teresa Williamson
Our order was sausage egg mcmuffin meal. Egg and sausage was good. the muffin was so stale we throw it out and only ate the sausage and egg. This is not the first we got stale or over cooked meals
Andrew Savage
Don’t accept $100 bills. Don’t tell you until after waiting in drive thru for 10 minutes and pulling through to pay. The only explanation was corporate told us 3 months ago to stop taking $100 bills. Buy a machine that verifies the currency is real. You make more than enough money to afford the machine.
Luke “Dimond”
I went to this McDonald’s late to get food and when I got to the window they told me my food would take ten minutes to cook. I said no problem and they told me to go to the next window, so I did.
Then the girl comes back and says she forgot to take my payment. She seemed new so no issue.
I told her I’d like to pay with card and she said one moment. It took six or seven minutes for anyone to show up and when the manager did show up she said they can’t take payment in that window and I would have to go around again. While she was not rude at all, not even a simple sorry was said. I did not have time to go through the drive through again. Especially now that there was a lineup as I had work related things to attend to.
Steven Family
So easy to get to. Clean environment and atmosphere. Great staff
Keaton Storch
Staff is pretty good, tastes like McDonalds and Is pretty good
Every time I come here I get pushed to the take out line. Staff is great but they have been coached to send every order to the pick up line
Atmosphere: 5
Food: 4
Service: 5
Peggy Way
This is the worst location in the West End. Every time I go to the drive-through myself and all the cars behind me are pushed to wait for their food in the reserved spots. The McDonald’s at Wonderland in Oxford never has an issue with delay in service. do better McDonald’s
Atmosphere: 1
Food: 4
Service: 1
Johnpaul Gronert
It's McDonald's. They have good coffee
Stormrays dad
Help Ive been trapped in this mcdonalds drive thru for 34.5 days. I miss my family. I just wanted a jr chicken.
Busy restaurant. Drive thru moves quickly. Staff very friendly.
This location consistently has slow drive through service... abysmally slow service. And it's not a one off experience. I only return to this location for it's convenience, but I’ve come to expect the slow service and boy, they never disappoint! If I was making large orders or they were super busy, I could perhaps justify the long wait time but I've been asked to wait in one of their reserved spots for a breakfast sandwich, or a 6 pack of mcnuggets, or a cheeseburger and kids meal. Are you not batch making your items? The point of a production line type restaurant (that McDonald's pioneered in the fast food industry) is to batch make your items, this approach optimizes efficiency.... which seems to a concept that is lost on this particular location. They often make errors with orders as well, wrong items, missing items or requests like no mustard, or onions or whatever, not honored. Staff always seem to be scatterd, most of them youth or students by the looks of it, which is no problem, but it is abundantly clear that they don't receive the direction and support from their lead. To be fair to the staff, they are always pleasant. There is a marked difference between this McDonald's and most others. General manager needs to pay attention or the franchisee.
Atmosphere: 2
Food: 3
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Our order was sausage egg mcmuffin meal.
Egg and sausage was good.
the muffin was so stale we throw it out and only ate the sausage and egg.
This is not the first we got stale or over cooked meals
Don’t accept $100 bills. Don’t tell you until after waiting in drive thru for 10 minutes and pulling through to pay. The only explanation was corporate told us 3 months ago to stop taking $100 bills. Buy a machine that verifies the currency is real. You make more than enough money to afford the machine.
I went to this McDonald’s late to get food and when I got to the window they told me my food would take ten minutes to cook. I said no problem and they told me to go to the next window, so I did.
Then the girl comes back and says she forgot to take my payment. She seemed new so no issue.
I told her I’d like to pay with card and she said one moment. It took six or seven minutes for anyone to show up and when the manager did show up she said they can’t take payment in that window and I would have to go around again. While she was not rude at all, not even a simple sorry was said. I did not have time to go through the drive through again. Especially now that there was a lineup as I had work related things to attend to.
So easy to get to. Clean environment and atmosphere. Great staff
Staff is pretty good, tastes like McDonalds and Is pretty good
Atmosphere: 4
Food: 5
Service: 5
Some rude employees
Atmosphere: 3
Food: 5
Service: 3
Above average McDonald's experience.
Restaurantji Recommends
Every time I come here I get pushed to the take out line. Staff is great but they have been coached to send every order to the pick up line
Atmosphere: 5
Food: 4
Service: 5
This is the worst location in the West End. Every time I go to the drive-through myself and all the cars behind me are pushed to wait for their food in the reserved spots. The McDonald’s at Wonderland in Oxford never has an issue with delay in service. do better McDonald’s
Atmosphere: 1
Food: 4
Service: 1
It's McDonald's. They have good coffee
Help Ive been trapped in this mcdonalds drive thru for 34.5 days. I miss my family. I just wanted a jr chicken.
Atmosphere: 1
Food: 1
Service: 1
Friendly service
Atmosphere: 5
Food: 5
Service: 5
Loading...