HYDE PARK

1205 Fanshawe Park Rd W, London
(519) 471-7122

Recent Reviews

Craig Wilhelm

It's McDonald's. Service would be higher, but they dont really have employees anymore and no computer is getting anything higher than 2 stars.

Atmosphere: 1

Food: 2

Service: 2

Miguel Flores

Sorry for the franchise but very messy and disgusting place

Kenneth Pham

Stopped by for supper. No one at the counter to take our order. We ended ordering at the kiosk. The restaurant had several visitors sitting in the store, however, not very busy. Staff were heard yelling, talking loudly in the back. Food came out and we tried to look for a table to sit. Every table was uncleaned, tables were not wiped down, floor was unkept and very dirty. One staff was sitting in the corner with her legs curled up on the bench, looks like she’s on her break. Alarms were sounding in the back. Not sure who is responsible for keeping the store clean for guests to eat in the dining area. For the health and safety of everyone, environment not clean as a restaurant serving food. Is there a supervisor or team leader to direct their team.

Atmosphere: 1

Food: 1

Service: 1

Craig Campbell

Bought a coffee here with interac and when I checked my bank statement was charged 4 different times for this one transaction. Waited a few days to see if it reversed but did not. Certainly cant afford the coffee at this place at this price. $8 for a medium coffee.

Atmosphere: 3

Food: 3

Service: 3

Reg Martin

The service was horrible first they didn’t give me my medium drink and and after I realized that I order a happy meal they also didn’t give me my milk.

Atmosphere: 1

Food: 1

Service: 1

J Davidson

Had to repeat every item I order multiple times, and then half the order was wrong but couldn't turn around and go back cause was headed out of town.

Atmosphere: 1

Food: 1

Service: 1

Daniel Fregene

It is always a delightsom experience dining here. Great food, great people, and a nice place ?.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries, McDonalds Hamburger

Ryan Van Horne

Been grabbing a coffee on the way into work and staff are always so friendly and quick!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Time

Pj Eade

Wait time was minimal. Food was fresh and tasty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, McDonalds Hamburger

Michael Ashe

It's McDonald's. We frequent here cause the kid always wants fries. Pretty fast, never had any issues with orders.We usually just hit the drive though.

Atmosphere: 3

Food: 4

Service: 4

Ryan Riggs

Slow they’ll make you wait 5-10 mins in reserved for one

Atmosphere: 1

Food: 2

Service: 1

Lynx Lynx

I like this McDonald’s! Have yet to have issues here and I’ve ordered a few times already from the drive-thru. Food comes out quick and it’s always the right order.

Food: 5

Service: 5

Robert Cobb

Went through the drive tonight and made a relatively large order (it was pretty busy) and I had noticed when I got home that my mcnuggets weren't in the bag so I called in about it and the manager Amanda told me to come back so I did she was super nice and super helpful about the situation (I ordered a 10 piece she replaced it with a 20 piece) and was wicked nice about the entire ordeal I will be back to this location in the future as she didn't make me feel like I was a burden when I came back due to a mishap. Thanks again Amanda the world needs more of you not less

Atmosphere: 5

Food: 5

Service: 5

Camille Carruthers

Atrocious management. I don’t usually file complaints or make bad reviews however today at around 5:25PM, we went through the drive thru and ordered food. At the payment window, the girl opens the window, sticks the machine out the window for me to use my card. This girl never said a word, no hi, no thank you, no goodbye, nothing. Didn’t even say pull ahead, she just closed the window in my face. Not one word said. I pulled up to the next window and asked for a manager to enlighten her about the poor customer service at the 1st window. I would think in a customer service business they would want to correct that. But apparently, Ashley, the manager must have trained that employee because what I was told was my complaint can go both ways and she closed the window in my face. I kinda yelled at her through the window, I can see where your employees get their ignorance. She smiled and walked away. I am 60 years old by far not a grubby or unprofessional individual. If this is the kind of customer service they offer, the owner of this store should be ashamed of themselves. Clearly, by the number of bad reviews on this site about this store, tells a tale that the owners have to know and have disregard for this to continue. Honestly horrible service. I get, it’s Mcdonalds but the point is there still should be some level of customer satisfaction.

Atmosphere: 1

Food: 1

Service: 1

Ccc Eee

Went though the drive thru and the customer service was the worst I ever experienced so I asking for a plastic cup on the side, the girl grabbed a paper one so I just said plastic please incase she missed that part and she said snarly I’m working on it so I was like you don’t have to be rude, so she yelled at me even more rude and yelling goodbye goodbye. So there I called the store to speak to a manger so he could correct the issue so another paying customer doesn’t get treated like that and he just hands her the phone to yell and be completely disrespectful. Safe to say I’ll forever avoid this place now.

Atmosphere: 1

Food: 1

Service: 1

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