I always enjoy my orders from pizza hut. Tonight, my estimated arrival was an hour and a half from order. Seemed really long but oh well, I figured they were busy! After some time, I actually got a call from the restaurant apologizing for the long wait. Turns out they were quite busier than normal. I really appreciated the phone call. It seems like a small gesture put it spoke volumes about their customer service. Food arrived shorty thereafter. It was tasty and still hot. Thank you for making my evening!
Creative Corner and Cards!
Man, how the times have changed. The thinnest pizza I’ve ever had and the crust was dry. This is supposed to be a pan pizza. If this was the first pizza I ever ordered from Pizza Hut it would be the last pizza I ever ordered from Pizza Hut. Thanks, but I’ll go elsewhere from here on out.
Atmosphere: 4
Food: 1
Service: 4
Mary
I ordered a pizza from this location in Byron today and chicken strips and fries food was really good and the service was good. I usually order from Western Road as it is closer but I will definitely order from here again had a good experience .
Atmosphere: 5
Food: 5
Service: 5
Courtney Orser
Took my order,cancelled my pizza, promised to give a refund within five days and never did,nor would they answer the phone when I tried to get in touch. If their pizza is as awful as their customer service then I have no idea how they are still in business. Incompetent.
Yuvi Randhawa
I absolutely loved the experience, I felt right at home, my server Charlie have me excellent customer service. I like him a lot. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
Legend 123
Actually so pissed. 60 dollar order for delivery. Pizza was right the 20 something chicken bites came plain. Ordered medium Buffalo. Call them to correct they say they are sending the wings properly this time. I put the other ones that no one will eat aside for them to have back so we didn't get an order free. Hour later three sauce cups are left at my door for us to add into the cold chicken wings that were delivered an hour before. Main reason I got pizza hut tonight spending ridiculous money for it to be ruined. I will NEVER order from here again.
Jennifer Halliday
If I could give a zero star review I would. Under no circumstance should you eat here. EVER. They sent me a pizza that I could eat because they put the wrong toppings on it, then told me they had no more dough so I'd have to do with a credit on my account. I will never order from here again so that does me no good. My kids wouldn't even eat more than a slice - it's that bad. They even messed up the receipt by tearing off the strip where I could email in feedback - pizzahutlistens.ca my butt. Awful. Terrible. Don't waste your time and money.
Atmosphere: 1
Food: 1
Service: 1
Kevin Dove
This location is great. Staff friendly and food always tasty. Had some issues with Pizza Hut's app that I raised with corporate but have yet to get a response - very disappointed!
Atmosphere: 3
Food: 5
Service: 5
Larry Neilans
We have ordered pizza from pizza Hut on several occasions. Always very good However we ordered their handcrafted pizza and we were very disappointed with the product Will not order that pizza again as it was blah.Little sauce and just a slab of blah
Timothy Morin
The Byron pizza hut makes great pizzas. After every purchase online, I recive an invitation to do a survey to get a buy one get one free offer. Nowhere is it stated only one offer per customer. I get this invitation to do the survey every purchase. However the manager at the Byron Pizza Hut, Jake, is now refusing to accept the buy one get one pizza free offer from the survey. No explanation why. This is contrary to the terms of his company's own offer, and by refusing the offer, is contrary to legal business practices in Canada and Ontario. He is legally bound by the offers. The offers are given after every purchase. Pizza Hit should investigate this manager's refusal to honour these offers. It's wrong to refuse.
This place is being skinny on the toppings lately.....not impressed
Rachel Wareing
Ordered a pizza online. Received the wrong order. Called to see if they could remake it properly (hadn’t eaten any of it yet) Spoke to the rudest person I have ever encountered in my entire life. She told me “I don’t care” and hung up on me. Will never order from this location again and will make it known to my friends in the neighbourhood of my terrible experience. I’m out $40 and totally bewildered by the service we are receiving.
Atmosphere: 1
Food: 1
Service: 1
Kim
We called to order two small cheese pizzas at 9:45pm and before asking what we wanted to order it could have been soft drinks the person who answered said we are sold out of everything. I asked literally everything in your store? Yes????
Food: 1
Service: 1
Emily Meaney
Best Pizza Hut in London to be completely honest!!! 10/10 would recommend. Staff are friendly, food is scrumptious, overall amazing.
I always enjoy my orders from pizza hut. Tonight, my estimated arrival was an hour and a half from order. Seemed really long but oh well, I figured they were busy! After some time, I actually got a call from the restaurant apologizing for the long wait. Turns out they were quite busier than normal. I really appreciated the phone call. It seems like a small gesture put it spoke volumes about their customer service. Food arrived shorty thereafter. It was tasty and still hot. Thank you for making my evening!
Man, how the times have changed. The thinnest pizza I’ve ever had and the crust was dry. This is supposed to be a pan pizza. If this was the first pizza I ever ordered from Pizza Hut it would be the last pizza I ever ordered from Pizza Hut. Thanks, but I’ll go elsewhere from here on out.
Atmosphere: 4
Food: 1
Service: 4
I ordered a pizza from this location in Byron today and chicken strips and fries food was really good and the service was good. I usually order from Western Road as it is closer but I will definitely order from here again had a good experience .
Atmosphere: 5
Food: 5
Service: 5
Took my order,cancelled my pizza, promised to give a refund within five days and never did,nor would they answer the phone when I tried to get in touch. If their pizza is as awful as their customer service then I have no idea how they are still in business. Incompetent.
I absolutely loved the experience, I felt right at home, my server Charlie have me excellent customer service. I like him a lot. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
Actually so pissed. 60 dollar order for delivery. Pizza was right the 20 something chicken bites came plain. Ordered medium Buffalo. Call them to correct they say they are sending the wings properly this time. I put the other ones that no one will eat aside for them to have back so we didn't get an order free. Hour later three sauce cups are left at my door for us to add into the cold chicken wings that were delivered an hour before. Main reason I got pizza hut tonight spending ridiculous money for it to be ruined. I will NEVER order from here again.
If I could give a zero star review I would. Under no circumstance should you eat here. EVER. They sent me a pizza that I could eat because they put the wrong toppings on it, then told me they had no more dough so I'd have to do with a credit on my account. I will never order from here again so that does me no good. My kids wouldn't even eat more than a slice - it's that bad. They even messed up the receipt by tearing off the strip where I could email in feedback - pizzahutlistens.ca my butt. Awful. Terrible. Don't waste your time and money.
Atmosphere: 1
Food: 1
Service: 1
This location is great. Staff friendly and food always tasty. Had some issues with Pizza Hut's app that I raised with corporate but have yet to get a response - very disappointed!
Atmosphere: 3
Food: 5
Service: 5
We have ordered pizza from pizza Hut on several occasions. Always very good However we ordered their handcrafted pizza and we were very disappointed with the product Will not order that pizza again as it was blah.Little sauce and just a slab of blah
The Byron pizza hut makes great pizzas. After every purchase online, I recive an invitation to do a survey to get a buy one get one free offer. Nowhere is it stated only one offer per customer. I get this invitation to do the survey every purchase. However the manager at the Byron Pizza Hut, Jake, is now refusing to accept the buy one get one pizza free offer from the survey. No explanation why. This is contrary to the terms of his company's own offer, and by refusing the offer, is contrary to legal business practices in Canada and Ontario. He is legally bound by the offers. The offers are given after every purchase. Pizza Hit should investigate this manager's refusal to honour these offers. It's wrong to refuse.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Great pizza!?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Lover's, Meat Lover's
This place is being skinny on the toppings lately.....not impressed
Ordered a pizza online. Received the wrong order. Called to see if they could remake it properly (hadn’t eaten any of it yet) Spoke to the rudest person I have ever encountered in my entire life. She told me “I don’t care” and hung up on me. Will never order from this location again and will make it known to my friends in the neighbourhood of my terrible experience. I’m out $40 and totally bewildered by the service we are receiving.
Atmosphere: 1
Food: 1
Service: 1
We called to order two small cheese pizzas at 9:45pm and before asking what we wanted to order it could have been soft drinks the person who answered said we are sold out of everything. I asked literally everything in your store? Yes????
Food: 1
Service: 1
Best Pizza Hut in London to be completely honest!!! 10/10 would recommend. Staff are friendly, food is scrumptious, overall amazing.
Atmosphere: 5
Food: 5
Service: 5
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