This place is being skinny on the toppings lately.....not impressed
Rachel Wareing
Ordered a pizza online. Received the wrong order. Called to see if they could remake it properly (hadn’t eaten any of it yet) Spoke to the rudest person I have ever encountered in my entire life. She told me “I don’t care” and hung up on me. Will never order from this location again and will make it known to my friends in the neighbourhood of my terrible experience. I’m out $40 and totally bewildered by the service we are receiving.
Atmosphere: 1
Food: 1
Service: 1
Kim
We called to order two small cheese pizzas at 9:45pm and before asking what we wanted to order it could have been soft drinks the person who answered said we are sold out of everything. I asked literally everything in your store? Yes????
Food: 1
Service: 1
Emily Meaney
Best Pizza Hut in London to be completely honest!!! 10/10 would recommend. Staff are friendly, food is scrumptious, overall amazing.
Atmosphere: 5
Food: 5
Service: 5
Justin Allen
Ordered pizza tonight online, as we always do from your store on Boler Rd in LondonQuoted time was 45 to 50 minutesAt 65 minutes we called to follow up only to lesrb that the driver hadn't even left yet but we were next. The young lady whom answered the phone was polite and apologized. We regretfully accepted the noted delayAt 100 mins I called again and asked to speak to a manager. By this time we had fed our three children and there was no longer a need for the pizza. I asked the manager for a refund. He was rude, short and suggested I was outside of his delivery area (which there has never been any indication of that before). The manager, Brad argued with me for a few moments before I explained I could ask my Credit card company to refund if he could not.This was $100 worth of pizza that we weren't going to eat since we had to feed our kids.He indicated that he could refund me hut would nit accept orders from me in the futureI was appalled, we've ordered dozens of times without incidet( it always takes 50 mins as we do live 15 mins away and we're ok with that)Telling me it was my fault that I lived outside of an area (which was news to me) and then blacklisting us from the store is one of the worst customer service provisions I've ever seen.This review is going on FB and Google, as others shoudl be aware of the mistreatment for being dissatisfied with something that took double the time
Atmosphere: 3
Food: 4
Service: 1
Waqar Ali
This is a good location, they know how to make pizza, better than some other
Atmosphere: 5
Food: 5
Service: 5
Mel Martin
Terrible service. Hardly any toppings on the pizza. Not a consideration going forward.
Love the food, love the staff!!! Very fast, very good!!!Parking: It's a mini corner plaza, no parking issues yet.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Boneless Bites
Vigil Vincent
The best pizza hut in town, also some of the best customer service I have seen at a fast food restaurant, very thoughtful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Victoria Karetnikova
The best pizza ever! ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Supreme Lover
Jameson Cartwright
Went to pick up my pizza. I was delayed because of my kids, got there 10 minutes after they said the pizzas would be ready. I paid and they said it wasn't ready and that they hadn't even started yet and it would be ten minutes.... I asked why, and the employee said sorry, the owner called an order in and he pays me, so I made his order. A little unacceptable. Now I'm sitting in the carbin the cold with whiny kids.
shhadeh inc
Last time I got pizza hut it was amazingIt was perfect. Yummy
Great pizza!?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Lover's, Meat Lover's
This place is being skinny on the toppings lately.....not impressed
Ordered a pizza online. Received the wrong order. Called to see if they could remake it properly (hadn’t eaten any of it yet) Spoke to the rudest person I have ever encountered in my entire life. She told me “I don’t care” and hung up on me. Will never order from this location again and will make it known to my friends in the neighbourhood of my terrible experience. I’m out $40 and totally bewildered by the service we are receiving.
Atmosphere: 1
Food: 1
Service: 1
We called to order two small cheese pizzas at 9:45pm and before asking what we wanted to order it could have been soft drinks the person who answered said we are sold out of everything. I asked literally everything in your store? Yes????
Food: 1
Service: 1
Best Pizza Hut in London to be completely honest!!! 10/10 would recommend. Staff are friendly, food is scrumptious, overall amazing.
Atmosphere: 5
Food: 5
Service: 5
Ordered pizza tonight online, as we always do from your store on Boler Rd in LondonQuoted time was 45 to 50 minutesAt 65 minutes we called to follow up only to lesrb that the driver hadn't even left yet but we were next. The young lady whom answered the phone was polite and apologized. We regretfully accepted the noted delayAt 100 mins I called again and asked to speak to a manager. By this time we had fed our three children and there was no longer a need for the pizza. I asked the manager for a refund. He was rude, short and suggested I was outside of his delivery area (which there has never been any indication of that before). The manager, Brad argued with me for a few moments before I explained I could ask my Credit card company to refund if he could not.This was $100 worth of pizza that we weren't going to eat since we had to feed our kids.He indicated that he could refund me hut would nit accept orders from me in the futureI was appalled, we've ordered dozens of times without incidet( it always takes 50 mins as we do live 15 mins away and we're ok with that)Telling me it was my fault that I lived outside of an area (which was news to me) and then blacklisting us from the store is one of the worst customer service provisions I've ever seen.This review is going on FB and Google, as others shoudl be aware of the mistreatment for being dissatisfied with something that took double the time
Atmosphere: 3
Food: 4
Service: 1
This is a good location, they know how to make pizza, better than some other
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Hardly any toppings on the pizza. Not a consideration going forward.
Yash is a cutie pututie ?
Atmosphere: 5
Food: 5
Service: 5
Take out. Was as expected from pizza hut.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Love the food, love the staff!!! Very fast, very good!!!Parking: It's a mini corner plaza, no parking issues yet.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Boneless Bites
The best pizza hut in town, also some of the best customer service I have seen at a fast food restaurant, very thoughtful and friendly.
Atmosphere: 5
Food: 5
Service: 5
The best pizza ever! ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Supreme Lover
Went to pick up my pizza. I was delayed because of my kids, got there 10 minutes after they said the pizzas would be ready. I paid and they said it wasn't ready and that they hadn't even started yet and it would be ten minutes.... I asked why, and the employee said sorry, the owner called an order in and he pays me, so I made his order. A little unacceptable. Now I'm sitting in the carbin the cold with whiny kids.
Last time I got pizza hut it was amazingIt was perfect. Yummy
Food: 5
Service: 5