I love the veggie pizza with pesto sauce, and breadsticks. The staff is very nice and friendly.
Julie Silcock
Wow I don’t know who made my pizza tonight but whoever made it. I have to give you 50 out of 10 that was probably the best pizza I have ever tasted and I don’t know how long kudos to you.
Aaron Lee
Every time I order from this location, there are quality issues. This time, I received the wrong order, and the pizza was cold. I called the store and was told they’d call me back. When they did, they said the correct order would arrive in 20 minutes—but it never came. They also said I’d be getting a refund and that a manager would call me, but neither of those happened. The delivery driver who brought the wrong order was friendly, but unfortunately, the ongoing issues have made up my mind. I won’t be ordering from this location anymore.
Veronica Em
Worst Pizza Hut location EVER. I’m not exaggerating - takes forever to order your food on the phone - constantly always repeating my order bc they just don’t understand. They messed up my order 5 times. I always order the same thing (wed wing special) fried twice with the sauce on the side, somehow they always mess it up.. saying sorry doesn’t always help, no coupons or anything offered when it’s a repeat mistake everytime. Staffs seems abit confused with customer service.
Anyways avoid this location :)
MANJOT Singh
Amazing food
Dyllon
Ordered $50 of food, said it was a 15 minute wait, waited 15 minutes, went to get my food and they didn't even put my order in
Flaura Night
Pizza was completely raw. We came back to get this fixed and it still came back raw. I would get my pizza elsewhere.
M Appleman
We are regulars, usually ordering on Fridays. We always order online but I’ve picked up twice, hence 4 star on service and atmosphere. After reading the reviews and last nights order I feel I have to post. I totally agree with the 75% of reviews.. the pizza is dry with no flavour. I always have to open a can of sauce to dip it in. TBH every order is different.. out of the last 6 orders, there was 1 that was excellent. I have called the store before saying we’ve had a bite and thrown it out which I received a gift certificate. Last night after ordering, I thought I’ll call and ask if they can make sure there is sauce on the pizza. I didn’t want extra sauce ( have ordered that and it was swimming).. I just wanted enough so it wasn’t so dry and tasteless. The gentleman that answered was nice and said he’d mention it to the cook. Check out the pictures.. was kinda worse than usual .. no this is their usual. If I owned this franchise I’d read these reviews and implement the change. Adding another 2-3 tablespoons of sauce could change the reviews. I guess I’m holding out for every Friday pizza being excellent or time to move on
Play R Us
Where’s the cheese? Don’t order from this place, they are very cheap on cheese.
Emma Maxwell
Pizza tastes like cardboard. It feels like rubber and has no flavour. I would rather have the cheap red swan brand pizza over this. Such a waste of $50. Very disappointed. There’s also tons of rat traps in and around the building. Go to Domino’s instead.
I am writing this negative review to express my dissatisfaction with a recent experience I had at your Pizza Hut location. On April 13th around 9:30PM, I picked up a pizza and, upon opening the box at home, I discovered multiple black hairs embedded in the pizza. This was not only unappetizing but also raised concerns about the cleanliness and food safety practices at your establishment. I have always loved the pizza at Pizza Hut, but this location has left me very disappointed. Im not looking to receive any form of compensation but, I would appreciate it if you could look into this matter and ensure that proper hygiene standards are upheld in your kitchen.
Syed Ahmed
Customer service 0, employees walking by in the back no one acknowledging customer. In front of me they made 2 orders wrong and to one person they were about hand someone else’s order. I don’t blame the people working there, it’s the owners who don’t train on customer service. But yes they are on the front line so they get take our crap. And owners don’t care.
S Wilson
Pizza was okay. Very friendly staff. Wish that the pizza was cooked a little bit longer
Mike Gaming
Brutal experience…lied about delivery time and then lied again once window was missed. I had to drive to store to pick up myself since they couldn’t seem to get a pizza delivered successfully 7 mins away in under 2 hours.
Arman Bajric
Ordered regular pizza and it came thin crust and undercooked. Checked the receipt. Didn't even order thin crust. This is awful. Scammed out of $30.
I love the veggie pizza with pesto sauce, and breadsticks. The staff is very nice and friendly.
Wow I don’t know who made my pizza tonight but whoever made it. I have to give you 50 out of 10 that was probably the best pizza I have ever tasted and I don’t know how long kudos to you.
Every time I order from this location, there are quality issues. This time, I received the wrong order, and the pizza was cold. I called the store and was told they’d call me back. When they did, they said the correct order would arrive in 20 minutes—but it never came. They also said I’d be getting a refund and that a manager would call me, but neither of those happened. The delivery driver who brought the wrong order was friendly, but unfortunately, the ongoing issues have made up my mind. I won’t be ordering from this location anymore.
Worst Pizza Hut location EVER. I’m not exaggerating - takes forever to order your food on the phone - constantly always repeating my order bc they just don’t understand. They messed up my order 5 times. I always order the same thing (wed wing special) fried twice with the sauce on the side, somehow they always mess it up.. saying sorry doesn’t always help, no coupons or anything offered when it’s a repeat mistake everytime. Staffs seems abit confused with customer service.
Anyways avoid this location :)
Amazing food
Ordered $50 of food, said it was a 15 minute wait, waited 15 minutes, went to get my food and they didn't even put my order in
Pizza was completely raw. We came back to get this fixed and it still came back raw. I would get my pizza elsewhere.
We are regulars, usually ordering on Fridays. We always order online but I’ve picked up twice, hence 4 star on service and atmosphere.
After reading the reviews and last nights order I feel I have to post.
I totally agree with the 75% of reviews.. the pizza is dry with no flavour. I always have to open a can of sauce to dip it in. TBH every order is different.. out of the last 6 orders, there was 1 that was excellent.
I have called the store before saying we’ve had a bite and thrown it out which I received a gift certificate.
Last night after ordering, I thought I’ll call and ask if they can make sure there is sauce on the pizza. I didn’t want extra sauce ( have ordered that and it was swimming).. I just wanted enough so it wasn’t so dry and tasteless. The gentleman that answered was nice and said he’d mention it to the cook.
Check out the pictures.. was kinda worse than usual .. no this is their usual.
If I owned this franchise I’d read these reviews and implement the change. Adding another 2-3 tablespoons of sauce could change the reviews.
I guess I’m holding out for every Friday pizza being excellent or time to move on
Where’s the cheese? Don’t order from this place, they are very cheap on cheese.
Pizza tastes like cardboard. It feels like rubber and has no flavour. I would rather have the cheap red swan brand pizza over this. Such a waste of $50. Very disappointed. There’s also tons of rat traps in and around the building. Go to Domino’s instead.
Restaurantji Recommends
I am writing this negative review to express my dissatisfaction with a recent experience I had at your Pizza Hut location. On April 13th around 9:30PM, I picked up a pizza and, upon opening the box at home, I discovered multiple black hairs embedded in the pizza. This was not only unappetizing but also raised concerns about the cleanliness and food safety practices at your establishment.
I have always loved the pizza at Pizza Hut, but this location has left me very disappointed.
Im not looking to receive any form of compensation but, I would appreciate it if you could look into this matter and ensure that proper hygiene standards are upheld in your kitchen.
Customer service 0, employees walking by in the back no one acknowledging customer. In front of me they made 2 orders wrong and to one person they were about hand someone else’s order. I don’t blame the people working there, it’s the owners who don’t train on customer service. But yes they are on the front line so they get take our crap. And owners don’t care.
Pizza was okay. Very friendly staff. Wish that the pizza was cooked a little bit longer
Brutal experience…lied about delivery time and then lied again once window was missed. I had to drive to store to pick up myself since they couldn’t seem to get a pizza delivered successfully 7 mins away in under 2 hours.
Ordered regular pizza and it came thin crust and undercooked. Checked the receipt. Didn't even order thin crust. This is awful. Scammed out of $30.
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