Pizza Hut London

1255 Kilally Rd, London
(519) 455-0172

Recent Reviews

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Jana Matthews

Ordered a maple bacon pizza to be delivered. No maple bacon on it at all. They just chucked regular bacon crumbles on it I guess because it was close enough. Didn't even bother to call and tell me the most important ingredient was missing before sending my order.

Melvin Sebastian

I visited the store at 10:15pm and the staff was very helpful and friendly. I would definitely recommend this location and plan to visit again.

Atmosphere: 5

Food: 5

Service: 5

Krystina Watson

New owners are rude with have zero customer service! Our order was wrong on more than one issue and they told us it wasn’t their problem. They told us they didn’t have the ingredients for what we order so they just gave us what they thought was “close enough”

Kandarp Patel

Awesome pizza. Great customer service

Food: 5

Service: 5

Rodney “RODTHEBAWD” Harris

Pizza was just ok. Took a while for pizza as well. It was busy though

Atmosphere: 2

Food: 3

Service: 3

Yoni Khoshaba

Really bad quality food. I ordered their wings every Wednesday and they barley add any sauce to it .

Amer Alqadhi

Absolutely terrible experience. The cashier clearly didn’t know how to properly take an order. I customized my pizza, yet it came loaded with toppings I specifically did not ask for. When I pointed this out, the employee dismissively said, “That’s what comes on the supreme,” instead of actually listening to me and checking the custom order I placed. The level of ignorance and unprofessionalism was unbelievable.

Atmosphere: 1

Food: 1

Service: 1

Balpreet Singh

Every time there's a promotion in the market, they always respond with, 'Sorry, this deal isn't available at our store.

Atmosphere: 1

Food: 1

Service: 1

Rajveer kaur

I love the veggie pizza with pesto sauce, and breadsticks. The staff is very nice and friendly.

Atmosphere: 5

Food: 5

Service: 5

Julie Silcock

Wow I don’t know who made my pizza tonight but whoever made it. I have to give you 50 out of 10 that was probably the best pizza I have ever tasted and I don’t know how long kudos to you.

Aaron Lee

Every time I order from this location, there are quality issues. This time, I received the wrong order, and the pizza was cold. I called the store and was told they’d call me back. When they did, they said the correct order would arrive in 20 minutes—but it never came. They also said I’d be getting a refund and that a manager would call me, but neither of those happened. The delivery driver who brought the wrong order was friendly, but unfortunately, the ongoing issues have made up my mind. I won’t be ordering from this location anymore.

Veronica Em

Worst Pizza Hut location EVER. I’m not exaggerating - takes forever to order your food on the phone - constantly always repeating my order bc they just don’t understand. They messed up my order 5 times. I always order the same thing (wed wing special) fried twice with the sauce on the side, somehow they always mess it up.. saying sorry doesn’t always help, no coupons or anything offered when it’s a repeat mistake everytime. Staffs seems abit confused with customer service.

Anyways avoid this location :)

MANJOT Singh

Amazing food

Dyllon

Ordered $50 of food, said it was a 15 minute wait, waited 15 minutes, went to get my food and they didn't even put my order in

Flaura Night

Pizza was completely raw. We came back to get this fixed and it still came back raw. I would get my pizza elsewhere.

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