Shake Therapy London

The food looks great on the pictures, but the menu is huge and very confusing. We came for smoothies but didn't find them listed anywhere. It turned there was a paper printout that listed them all.
The smoothies were tasty, but for their size they were expensive.
For a food service place the washrooms are fairly dirty.

Atmosphere: 3

Food: 4

Service: 4

The place was amazing and shakes were outstanding.If uh looking for something different plz hit the place . The guy vishal was very respectful and provide an excellent serving .

Atmosphere: 5

Food: 5

Service: 5

I had an amazing experience at this restaurant! The portion sizes are very generous, and everything I tried was delicious. Their shakes are especially fantastic—creamy, flavourful, and perfectly made. When you're craving a sweet treat, this place hits the spot. Highly recommend for anyone looking for great food and amazing shakes!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Indulgence, Ultimate Choco Lovers, Ferrero Waffle

You can find the best shakes in the world only at Shake

Atmosphere: 5

Food: 5

Service: 5

I recently tried the Ferrero waffle at Shake Therapy, and it was bursting with flavors! The crispy texture really enhanced the overall experience, making each bite enjoyable. However, I did wish the center portion of the waffle had the same crispiness to match the outer layers.

Overall, it was a rich, creamy, and delicious waffle that satisfied my sweet tooth. While a few tables and chairs could have been cleaner, the delightful taste of the waffles more than made up for it. I would definitely recommend Shake Therapy for a tasty treat!

Wheelchair accessibility: Wheelchair accessible

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Ferrero Waffle

Great shakes and even better service. Highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

Worst service when something goes wrong.

No customer service or care.

Never coming back to them because of service alone.

They kept the food and didn't issue a refund.

Useless.

Atmosphere: 3

Food: 2

Service: 1

We all got the fancy milkshakes, which came with cheesecake and other desserts on top of the regular milkshake. They were really good and you get your bang for your buck. The service was great too, the gentleman running the counter let us keep our mason jars for the milkshakes/gave us containers and bags. He also gave my sister an upgraded piece of cheesecake and gave my niece a free chocolate. Just really went out of their way to offer great service, we will definitely come back again!!

Kid-friendliness: They have high chairs in the store

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Indulgence

Dosa was so delicious and Almachio shake was just amazing. I loved it.

Atmosphere: 5

Food: 5

Service: 5

Came in here the first time and ordered the dosa and it did not disappoint, however when I the food came out it was on a tray. And when I told the lady that I had said it was for takeout she disagreed which is very unnecessary. I definitely ordered it for takeout I am a very aware and considerate person that it is why I left a $5 tip for a $16 meal. I then came in a few days later with my fiance to sit inside and try the beverages that they glorify. My fiance ordered the nostalgic Nutella and it was delicious. However I decided for something for refreshing so I ordered a simple very berry smoothie and I gave them a tip as always do to support workers in this day and age. I was very excited for this smoothie and when I tried it tasted like water. I thought I was trippin so I told my fiance to try it and she said the same thing. I told the worker that the smoothie tasted like water. And looked at me with a confused and I was just as confused as she was. So I told her to make it sweeter or add fruit or something cause I wasnt going to drink thick water. She took the smoothie and returned 15sec later which concerned me cause it was so fast. I took a sip of the smoothie and told my fiance that the water was better. My smoothie now tasted like a flower with syrup. At this point I was so frustrated and did not even care I just wanted to leave. But my fiance is a savage and she took that flower smoothie and told the workers that the smoothie tastes horrible and asked if there is something they can do. I then go over and let the worker know that I make smoothies every now and then and I have never been disappointed. It’s fairly simple. He then goes on to say very rudely that the smoothie has almond milk and that makes the flavour which is what caused the issue. I’ve made smoothies with almond milk and that is definitely not the issue. He very rudely told me that I was wrong and that the smoothie didnt taste like how I described it. While saying this he couldn’t even look me in the eye. What a disappointment, the name of the place has shakes therapy I didnt know it meant that I needed to go get therapy after having a terrible smoothie and customer service experience. I hope they can see this review and make some changes to not only there bland smoothies but also there terrible customer support. Remember this dosa/shake therapy the customer is always right.

Atmosphere: 1

Food: 1

Service: 1

I was there with my family and I am very disappointed the lack of cleaning of the restroom.
I won't come back because It make me think how the facility sanitation procedure works handling food with that lack of cleaning.

Yooo they let me keep my mason jar after I drank my shake. Food is good and staff are nice, I could only get a picture of my jar after I finished it, but I’d recommend this place especially if you want a mason jar!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Style Strawberry Cheesecake

I try iced cappuccino the taste was so amazing even when I talk about it I imagine the flavor. It was definitely a worth it.

Atmosphere: 5

Food: 5

Service: 5

I wish Google had a negative rating option. I spent over $10 on a subpar shake, and it was a huge disappointment. If you're just looking for a quiet place to sit and don't care about the taste, food quality, or high prices, this might work for you. But don't be misled by the appealing menu photos and glowing reviews—I made that mistake, and I regret it.

Atmosphere: 3

Food: 1

Service: 2

One of the best freak shakes in London. Great presentation.

Atmosphere: 5

Food: 5

Service: 5