Shanghai Restaurant
304 Springbank Dr, London
(519) 471-4420
Recent Reviews
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Excellent service, Amazing food and love the OG decor & ambiance. You don’t get Chinese food like this anymore , especially one that offers dine in service like this.
Last I came here was as a kid with my family 25-26 years ago and they still are maintaining the same quality of food and service.
Atmosphere: 5
Food: 5
Service: 5
Absolutely fantastic food and service, cant recommend enough.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and amazing people. The restaurant is so pretty too. I dont know what these 3 star reviews are talking about, this is one of my favorite spots in London
Atmosphere: 5
Food: 5
Service: 5
my family has been coming here for a couple months now we’ve been having very good experiences. The food is always so good!! The staff is very nice and the food comes out very quick. It’s so addicting we come here once every One to two week As I’m looking through the reviews, I have never had an experience like theirs… Never been disappointed I have never ordered out before from here always dine in. so good hope they don’t sell this place! 😋😋
Atmosphere: 4
Food: 5
Service: 4
If your ever fortunate enough to get a wedding invitation with the shanghai as the venue. Your in for a treat. Those who know will know what Im talking about. We hosted a wedding there this past Saturday. The food was delicious. 10 course wedding feast with all the fixings. Wish I had taken more photos of before we ate the dishes. The bar tenders were friendly. Service was quick and the restaurant owner and staff were more than accommodating to our needs. This place is unassuming but delivers a big punch.
Atmosphere: 5
Food: 5
Service: 5
Sunday Aug 17,2025. We decide to order Chinese food for my Mom”s 90th Birthday . Have been getting take out from here for years. never had such bad chicken balls seemed to be over cooked was tough to eat .We spent over $119.00 on the food x I won’t be going back here ever again.I was very disappointed . I will find another place to go .
Food: 1
... And just to add the cost of the food was $71 and something which I found was extraordinary for the amount of food we got and the quality being so poor my apologies for being blunt but just needed to let you know all right thank you Deborah Boerkamp
Atmosphere: 1
Food: 2
Service: 4
We ordered food yesterday July 23rd at about 6:30 in the evening it was not good at all the actual Szechuan beef Szechuan that I ordered was really bad and it had an awful taste I've had Szechuan before and I've never tasted anything so horrible to top it all off I had the runs for the next day so anyway I don't think this restaurant is good at all at all and I would not recommend it I am from Victoria BC and the Szechuan that I've had in my area where I live has been fantastic so I don't know if it was just an off night that your cook wasn't good but it was awful and I needed you to know that thank you Debra borcamp
Atmosphere: 1
Food: 2
Service: 4
+So... we were told SEAT YOURSELF WHEREVER. We did
+ Got our own menus as no one there after 5 minutes so we'd be ready to order
+ 15 minutes later we left as NO ONE HAD W
EVEN ACKNOWLEDGED our presence...
You want customers? Show up, take sn order and serve the food. How can you stay open for the dining room vs only takeout and delivery when you IGNORE people in the dining room.
But can you even handle take out only?
TAKEOUT OR DELIVERY? WELL THE WAIT TIME ON SITE WAS 90 MINUTES for pick up, more for delivery.
Too bad so sad, had great food elsewhere .
Too bad so sad, had great food elsewhere
Too bad so sad, had great food elsewhere
Atmosphere: 1
Food: 1
Service: 1
This is a classic, Canadian and traditional Chinese restaurant the way my grandfather used to have back in a small town in Ottawa. It had all the nostalgia for me.
If you’re looking for a classic take on all of your faves, this is it! The food was hot, plentiful (we had to take the rest home), tasty and the service was excellent. It’s a family run business and they’re all great!
Overall, our new go-to spot for Chinese.
No photos bc we were so hungry!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything on the menu is amazing.
We called the restaurant directly to place our pickup order(two chicken pad thai), and they said it would be ready in 20 mins. Was ready in 20 mins when I arrived. Wife and I enjoyed it and will go back again.
Abseloutely fantastic. Went with my parents this evening.. the curry was awesome. Don't believe the negative reviews.
Answer the damn phone. This is the third time there were issues with my order, and no one to speak with to rectify it. Turning off the phone 20 minutes before 8pm is unacceptable. The vm is kept full so you can't leave a message. My family has been a customer since 1977. I expect better.
Pre ordered for a birthday dinner using the online order site the restaurant site sent me to. There was no mention of a premium price added for me to order this way-it was a
pickup order, ordered in advance (which by my reasoning is advantageous to the restaurant and should not attach a premium). The online order system would not accept payment and in fact directs you to pay at restaurant and even sends a confirmation text to verify phone. We arrived promptly at 6 and the order wasn’t ready and the cashier admitted it hadn’t even been started yet (after I paid). My suspicion is they were waiting to see if I showed up. I noticed the menu price at the restaurant was much lower than the online ordering system they send you to. I have never eaten inside and given the overall lack of cleanliness and drab interior I don’t think many do and it was empty in the dining room from what I could see. About 30 minutes after arriving our food came out. I did mention my dissatisfaction with the premium being charged for them directing me to an online system without notice, the food not being ready and they couldn’t have cared less. Now our birthday dinner was 45 minutes late, the food was mediocre at best and there are now 8 people who are not ever going to eat here again. I often get asked for recommendations for places to eat, Shanghai won’t be one of them, and in fact I will go out of my way to steer people away from this most disappointing of dining experiences of 2025.
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