went here over my lunch break and was helped by the lovely parneet:) she accommodated my special request of an off menu item (cheese fries featuring their newly added queso) and it was delicious!! my new favourite lunch spot for sure
SOLRAC3LIFE 98
Service was really slow, there was a customer behind us that left because they were taking so long. One lady wasn’t wearing a hair net, I should’ve got chipotle instead. Won’t be returning
Broski Joyoyusef
Decent fast food burger, much better than anything Wendy's or McDonald's has to offer. Fries could use some work, are often refried and soggy. Or just plain undercooked.
Ankush suri
Burger was very good and the store was very clean. Staff was very friendly :)
Lyla Fayad
The most disgusting halal burger you’ll ever eat - DO NOT waste your money here. Horrible customer service, the burger tasted like sausage not a burger, weird texture and our poutine was cold. After letting management know they did not nothing about this. Will never eat here again.
Anand Desai
Unfortunately my experience this evening was the entrance/bar area smelling like a sewer backed up, garbage bags were lying on the middle of the floor, onion rings were powdery inside, and to top it off the staff turned off the dining room lights while I was still eating!
I understand that I was the only one in there and folks want to get home but at least let me finish the last few bites of my $20 burger and rings or say something - it was still 20 minutes before closing time.
Hamza Akram
Bought Halal option beef burger and it was good. Cost me 11$-13$ for a burger including tax. Not sure if they are using separate or same cooking plate for all kind of meat.
Leigh Adamski
***UPDATE: I forwarded this review to the email left below. In which they replied offering to make it up to me with some complementary meals to make up for our experience. I show the coupon she reads it which read; free combo includes our signature burger, regular fries, and a pop. Which i ordered then ordered my son a chicken burger and some how it came to $40, she insisted she already removed the free combo and that this is the price. I asked how? I get one free combo she said yeah it's taken off, she then calls her manager on the phone to get some help which is fine. She then tells me ok it's off I suggested let's just start over ignore combo #2 we're going to do that separately. She then only takes the fries and drink off which we tell her is wrong of course. She calls her manager again showes him the coupon. She then re rings it in again but now I still have to pay for the fries. I said this is wrong. My partner then asks if the other gentleman that is working to help her we also notice our original complaint of food safety is no better than the last along with touching his phone screen while on the grill. So we have the manager come in and try to apologize and we told him the reason we have these coupons is because of you. Needless to say we gave them another chance which was a complete hassle which made me not even want to use these free meals. It's terrible to see no changes have been made and that trying to redeem some coupons would be such a head ache.
Again, we will not be back to this location as clearly the owner and store manager do not care about cleanliness or their customers. ******
---If it could give this establishment 0 stars i would.
For what seemed to be a manager, she was dressed nicely hair up, but no hair net or gloves.
Now working over a grill I get the no gloves but if you are touching raw meat like bacon and beef Patty's I believe the sanitary thing to do is to wash your hands after touching bacon or a beef patty. I watched this woman put the bacon on the grill then grab tongs to clean the grill and to flip the meat, then went to the deep fryers and rearranged all of the the baskets in order to go in the fryer. Came back to the grill grabbed a beef Patty's slapped them on the grill.
After that she switched positions with a gentleman who also didnt wash his hands before going to tend the grill, he was handling cash, because I did pay with cash, jumped right onto the grill smh..... she then went to the cash area cashed a couple of people out still no hands were washed at this point.
She then went to the dressing station which thankfully she did put gloves on but she then used the back of her hand to push he rhair out of her face... Honestly this experience was disgusting to watch and normally i wouldn't pay this much attention but right from the beginning watching her slap the bacon on the grill and touching the tongs right after i couldnt help but to keep watching because all l could think about was the amount of cross contamination happening right before my eyes!!
Now I am not the one to publicly make a scene even after spending $41 and waiting 25 minutes for my food. I will never be back to this location and I love south street burger.
Do better. Be cleaner. Wash your hands. Stop the cross contamination!!!
The food came out quick and tasted amazing. Best halal burgers in London.
LAİTH Bakkar
He makes us wait a lot even though there are not many people but he is very very late
Savi Maharaj
The best burger joint in my opinion! The staff is exceptionally friendly and super nice to their customers. I don’t eat beef or pork and they ensure everything is done separately with a smile on their faces. I give this place 10/10 or even higher if I can ❤️
Chrissy Oo
our food was cold by the time we got to our table and our burgers were half raw. so disappointing after waiting realistically 30 minutes - standing while we wait for them to prepare the food.. they also forgot one of our orders.. the staff was really helpful and friendly but the food was terrible. we didn't even bother to say anything. Just left while dumping most of our food in the garbage.
Emina H
Best halal burger of my life. The mushroom swiss is 20/10. The staff super friendly!!!
went here over my lunch break and was helped by the lovely parneet:) she accommodated my special request of an off menu item (cheese fries featuring their newly added queso) and it was delicious!! my new favourite lunch spot for sure
Service was really slow, there was a customer behind us that left because they were taking so long. One lady wasn’t wearing a hair net, I should’ve got chipotle instead. Won’t be returning
Decent fast food burger, much better than anything Wendy's or McDonald's has to offer. Fries could use some work, are often refried and soggy. Or just plain undercooked.
Burger was very good and the store was very clean. Staff was very friendly :)
The most disgusting halal burger you’ll ever eat - DO NOT waste your money here. Horrible customer service, the burger tasted like sausage not a burger, weird texture and our poutine was cold. After letting management know they did not nothing about this. Will never eat here again.
Unfortunately my experience this evening was the entrance/bar area smelling like a sewer backed up, garbage bags were lying on the middle of the floor, onion rings were powdery inside, and to top it off the staff turned off the dining room lights while I was still eating!
I understand that I was the only one in there and folks want to get home but at least let me finish the last few bites of my $20 burger and rings or say something - it was still 20 minutes before closing time.
Bought Halal option beef burger and it was good. Cost me 11$-13$ for a burger including tax.
Not sure if they are using separate or same cooking plate for all kind of meat.
***UPDATE: I forwarded this review to the email left below. In which they replied offering to make it up to me with some complementary meals to make up for our experience.
I show the coupon she reads it which read; free combo includes our signature burger, regular fries, and a pop. Which i ordered then ordered my son a chicken burger and some how it came to $40, she insisted she already removed the free combo and that this is the price. I asked how? I get one free combo she said yeah it's taken off, she then calls her manager on the phone to get some help which is fine. She then tells me ok it's off I suggested let's just start over ignore combo #2 we're going to do that separately. She then only takes the fries and drink off which we tell her is wrong of course. She calls her manager again showes him the coupon. She then re rings it in again but now I still have to pay for the fries. I said this is wrong. My partner then asks if the other gentleman that is working to help her we also notice our original complaint of food safety is no better than the last along with touching his phone screen while on the grill. So we have the manager come in and try to apologize and we told him the reason we have these coupons is because of you. Needless to say we gave them another chance which was a complete hassle which made me not even want to use these free meals. It's terrible to see no changes have been made and that trying to redeem some coupons would be such a head ache.
Again, we will not be back to this location as clearly the owner and store manager do not care about cleanliness or their customers. ******
---If it could give this establishment 0 stars i would.
For what seemed to be a manager, she was dressed nicely hair up, but no hair net or gloves.
Now working over a grill I get the no gloves but if you are touching raw meat like bacon and beef Patty's I believe the sanitary thing to do is to wash your hands after touching bacon or a beef patty. I watched this woman put the bacon on the grill then grab tongs to clean the grill and to flip the meat, then went to the deep fryers and rearranged all of the the baskets in order to go in the fryer. Came back to the grill grabbed a beef Patty's slapped them on the grill.
After that she switched positions with a gentleman who also didnt wash his hands before going to tend the grill, he was handling cash, because I did pay with cash, jumped right onto the grill smh..... she then went to the cash area cashed a couple of people out still no hands were washed at this point.
She then went to the dressing station which thankfully she did put gloves on but she then used the back of her hand to push he rhair out of her face... Honestly this experience was disgusting to watch and normally i wouldn't pay this much attention but right from the beginning watching her slap the bacon on the grill and touching the tongs right after i couldnt help but to keep watching because all l could think about was the amount of cross contamination happening right before my eyes!!
Now I am not the one to publicly make a scene even after spending $41 and waiting 25 minutes for my food. I will never be back to this location and I love south street burger.
Do better. Be cleaner. Wash your hands. Stop the cross contamination!!!
Forgot my order and took forever.
The best burger in town!
Restaurantji Recommends
The food came out quick and tasted amazing. Best halal burgers in London.
He makes us wait a lot even though there are not many people but he is very very late
The best burger joint in my opinion! The staff is exceptionally friendly and super nice to their customers. I don’t eat beef or pork and they ensure everything is done separately with a smile on their faces. I give this place 10/10 or even higher if I can ❤️
our food was cold by the time we got to our table and our burgers were half raw. so disappointing after waiting realistically 30 minutes - standing while we wait for them to prepare the food.. they also forgot one of our orders.. the staff was really helpful and friendly but the food was terrible. we didn't even bother to say anything. Just left while dumping most of our food in the garbage.
Best halal burger of my life. The mushroom swiss is 20/10. The staff super friendly!!!
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