South St. Burger

1740 Richmond St, London
(519) 433-4940

Recent Reviews

punkmetal4life

Hands Down My fave !! Burgers are super smokey High Flame Grilled !! Looks Like the Thai House Flames in kitchen. Waffle Fries are Excellent. So many Ways To Build a Burger with Countless free toppings and sauces.But My fave Is the Double mushroom Swiss.

Atmosphere: 5

Food: 5

Service: 5

PRITESH PATEL

Really Tasty burger. Great customer service as well.

Atmosphere: 5

Food: 5

Service: 5

Pratik Patel

Great staff and quick service. Best Veggie burger and poutine in the area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mushroom Swiss Burger

TLD

I've been coming to this location for years and have loved it every single time. I've given it a 5 start review in the past because I couldn't say enough good about it and have recommended it to many of my friends and family.The staff were all so friendly, even the fellow grilling the burgers smiling and waving goodbye every time. It was just like coming home or among friends to get my take out order.However, I don't know if there's been a radical change in management or a change in ownership, but it is a totally different place now.Over the last couple of months every time I've been in it has not been good. At all. All the familiar faces are no longer there--all new staff. And the new staff are not friendly one iota. The food has taken quite a tumble too. What was once exceptional burgers are now just ho-hum.The last two times I was in has made me never want to come back. The one time I ordered 2 burgers with the exact same toppings. The girl was too lazy to walk a few steps to bring the proper amount of onions and mushrooms for each burger and instead spilt 1 amount between the 2 burgers. The other time the girl who took my order and built my burger barely said a word, had no smile near her, and just stood talking in another language to the guy grilling the burger. She stood resting her elbow on the ledge and leaning her face against her hand--and rubbing her earlobe between her fingers....with her gloves on....only to come back to handle my food. In this covid/post-covid era, this is especially totally unacceptable! Both times the server and the one grilling the burgers vacated and went in the back room for ages (with their gloves on) leaving me wondering if my burgers were getting *too* well done.The burgers are no longer juicy. The bun was burned. The burgers are not as big as they once were (although they still say 5oz on the menu). The toppings are not always fresh like they once were.I don't know what has happened but it's a complete shame. What was once my favourite place to eat is now a place I will not come to again. It doesn't take much to make it a good experience and put out a good product. This location was once a resounding 5 stars, now it has degraded to 1.

Atmosphere: 2

Food: 2

Service: 1

Kartik Pradeepan

Please change the way toppings are chosen to the way it was before, at the cashier and not at the counter. Service is a lot slower than before for marginal value of “being able to see the toppings”. I love the food but waiting to select toppings causes a massive bottleneck.

Atmosphere: 4

Food: 5

Service: 1

anjali chandra

Great food and love the hospitality.

Atmosphere: 5

Food: 5

Service: 5

vamsi krishnam raju

Very delicious ?

Atmosphere: 5

Food: 5

Service: 5

Amit Datta

Great Experience! I Loved the ambience and especially the Food! Their Burgers are mouth watering and delicious. Excellent service and friendly staff! I will definitely visit the place again.

Atmosphere: 5

Food: 5

Service: 5

Zubair Khan

Unhygienic when it comes to building burgers!

Atmosphere: 1

Food: 1

Service: 1

Aprajita Kishan

Amazing place. The food was delicious, but the service was even better. The store was busy as it was a Friday, yet all the employees were very courteous and helpful. The place was very clean and all safety measures were followed. The work bench was sanitized and wiped after every order, and the gloves were changed regularly. I would highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Julia

I am gluten allergic and since this place gives gluten free burgers, I decided to go there. The owner (Amar Vazirani) was the one who made my order and didn’t wear gloves! How unhygienic can someone be!! Very bad place to dine in. So disappointed. He makes milk shakes without gloves too! It’s disgusting!

Atmosphere: 1

Food: 1

Service: 1

Jenna McNaughton

Food is always fresh and delicious! One of my families favourite places since there is gluten friendly options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: True North, Fries

Rick T

Great food / great employees

Matheus Alves

Best burger in London, with decent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Bacon Burger, Fries

Joel Pincombe

First time trying this place last Friday. Food was amazing, so much choice in burger topping. Waffles fries were a big hit with the kids too!Kid-friendliness: Multiple fry choices and hotdogs!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Load More