I've never actually been to Starbucks but the fellow behind the till was very pleasant when I asked if they had hot chocolate. He described it perfectly so I got a large and a pastry, both were excellent and the price was more than respectable for the quality. Servers were excellent as well. I don't have a Starbucks in my area but will continue to visit this one when in Masonville.
Atmosphere: 5
Food: 5
Service: 5
Jhameica Kim Paule
I always buy ICE WHITE MOCHA WITH SALTED CARAMEL FOAM here but today the barista is in a a hurry and the foam that he making is not even taste like a salted caramel, its taste like a normal milk
Ash
I have ordered the strawberry refresher many times and all of those times there was only 1-2 Strawberries. Always way too much ice when i specify less ice. A small is $6 something.
Atmosphere: 5
Food: 5
Service: 2
J L
About the cashier named Natalia who was on the shift on Wednesday around 6PM (2025. May. 14th). She is such a racist responding to a customer in her Latin language not in English. Also, she ignored my turn , just having a chat with her friends rather than serving a customer who was waiting a turn. I don’t think she is the right fit to the value of Starbucks
Service: 1
Thai Country Angel In Canada
Went to get the drink and bought a cup on the last Saturday I got offences from a staff because of my name’s; Angel’’ and then she gossip with the co-worker and bending down behind the counter service and looking at me. Why!
Atmosphere: 3
Service: 1
Sydney Bett
Always good and fast service, the staff and nice as well.
Atmosphere: 4
Food: 5
Service: 5
Intelligent Turtle
We ordered three Christmas drinks. I'll admit it was busy but they arrived 3/4 full. We didn't realize until it was too late. As well, the flavour was, somehow, lacking.
Atmosphere: 1
Food: 1
Service: 4
Sam Homan
Great staff and great service. But unfortunately my drink was under filled and while I’m paying $9 I would like it full please.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: These Are Coffee Packages
Christine
The location is very nice and chill. Perfect place to study. What just stood out was someone coming around offering peppermint latte samples, so sweet! Staff are very nice and polite.
I went into the store at 8:20 this evening and the staff was already cleaning. I ordered extra sugar for my coffee, but the staff pointed to the sugar next to me and told me to add it myself. This was the first time for me. My coffee was lukewarm, not hot. Whew... Due to the chaotic atmosphere in the store, I sat for about 10 minutes and then rushed out. When I got out, she shut down. Closing time was 9 o'clock, but she closed at 8:40.
Atmosphere: 1
Food: 1
Service: 1
Katie mavreas
Terrible experience a week ago. I frequent starbucks daily, if not multiple times a day, everyday. Walking around so stopped to get a coffee before i left, i ordered a venti as i only ever do and paid, my sister ordered a grande of whatever she got with almond milk. I got a grande. I then mentioned it to the lady, she said you ordered grande. I said the lady must of misheard cause i ordered venti, she said it will be an up charge to change the drink, and took the drink back i had already taken from the counter, poured it into a venti with more ice and still charged me the upgrade - For the same drink in a venti cup!!!! My drink had oat milk in it, but she has a dairy/gluten sensitivity and oat milk bugs her. Well her drink had oat milk and the barista with brown curly hair was very miserable about it. After she told her she stated you need to tell the cash when you order, obviously we had, no point in complaining about something so small if it wasn’t important, and something my sister always mentioned and clarifies with them about . She proceeded to make multiple others drinks instead of fixing ours, we waited almost 20 mins. Very rude and will not return to this location, hopefully this barista will learn better customer service skills, wish i got a name for the review.
Food: 2
Service: 1
Melissa's Lyfestyle
Good experience here...
Atmosphere: 5
Food: 5
Service: 5
Dylan Casarrubias
I love their mocha coffee
Tony Capone
Way too long of a wait time. If you order a coffee here get ready to wait at least 15 mins.
I've never actually been to Starbucks but the fellow behind the till was very pleasant when I asked if they had hot chocolate. He described it perfectly so I got a large and a pastry, both were excellent and the price was more than respectable for the quality. Servers were excellent as well. I don't have a Starbucks in my area but will continue to visit this one when in Masonville.
Atmosphere: 5
Food: 5
Service: 5
I always buy ICE WHITE MOCHA WITH SALTED CARAMEL FOAM here but today the barista is in a a hurry and the foam that he making is not even taste like a salted caramel, its taste like a normal milk
I have ordered the strawberry refresher many times and all of those times there was only 1-2
Strawberries. Always way too much ice when i specify less ice. A small is $6 something.
Atmosphere: 5
Food: 5
Service: 2
About the cashier named Natalia who was on the shift on Wednesday around 6PM (2025. May. 14th). She is such a racist responding to a customer in her Latin language not in English. Also, she ignored my turn , just having a chat with her friends rather than serving a customer who was waiting a turn. I don’t think she is the right fit to the value of Starbucks
Service: 1
Went to get the drink and bought a cup on the last Saturday I got offences from a staff because of my name’s; Angel’’ and then she gossip with the co-worker and bending down behind the counter service and looking at me. Why!
Atmosphere: 3
Service: 1
Always good and fast service, the staff and nice as well.
Atmosphere: 4
Food: 5
Service: 5
We ordered three Christmas drinks. I'll admit it was busy but they arrived 3/4 full. We didn't realize until it was too late. As well, the flavour was, somehow, lacking.
Atmosphere: 1
Food: 1
Service: 4
Great staff and great service. But unfortunately my drink was under filled and while I’m paying $9 I would like it full please.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: These Are Coffee Packages
The location is very nice and chill. Perfect place to study. What just stood out was someone coming around offering peppermint latte samples, so sweet! Staff are very nice and polite.
Atmosphere: 5
Food: 5
Service: 5
Great place 😄
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went into the store at 8:20 this evening and the staff was already cleaning. I ordered extra sugar for my coffee, but the staff pointed to the sugar next to me and told me to add it myself. This was the first time for me. My coffee was lukewarm, not hot. Whew... Due to the chaotic atmosphere in the store, I sat for about 10 minutes and then rushed out. When I got out, she shut down. Closing time was 9 o'clock, but she closed at 8:40.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience a week ago. I frequent starbucks daily, if not multiple times a day, everyday. Walking around so stopped to get a coffee before i left, i ordered a venti as i only ever do and paid, my sister ordered a grande of whatever she got with almond milk. I got a grande. I then mentioned it to the lady, she said you ordered grande. I said the lady must of misheard cause i ordered venti, she said it will be an up charge to change the drink, and took the drink back i had already taken from the counter, poured it into a venti with more ice and still charged me the upgrade - For the same drink in a venti cup!!!! My drink had oat milk in it, but she has a dairy/gluten sensitivity and oat milk bugs her. Well her drink had oat milk and the barista with brown curly hair was very miserable about it. After she told her she stated you need to tell the cash when you order, obviously we had, no point in complaining about something so small if it wasn’t important, and something my sister always mentioned and clarifies with them about . She proceeded to make multiple others drinks instead of fixing ours, we waited almost 20 mins. Very rude and will not return to this location, hopefully this barista will learn better customer service skills, wish i got a name for the review.
Food: 2
Service: 1
Good experience here...
Atmosphere: 5
Food: 5
Service: 5
I love their mocha coffee
Way too long of a wait time. If you order a coffee here get ready to wait at least 15 mins.
Atmosphere: 2
Food: 3
Service: 1
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