Starbucks

615 Fanshawe Park Rd W, London
(519) 657-3731

Recent Reviews

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Subconscious Knowledge Base

Place is just amazing not that spacious but staff is great and very helpful.

Atmosphere: 5

Food: 5

Service: 5

Amelia Gonçalves

The sweetest employees, always a clean environment, and always served with excellent service 💕

Atmosphere: 5

Food: 5

Service: 5

Lisa Given

The blonde girl at the drive through window was friendly however she had me scan my card twice as she said it didn’t work the first time. Checked my bank app later that day and both charges went through for the two drinks so I paid over $28!!!! And the one drink was made wrong.

Doug Varty

Love the Clover type coffee machine, and the staff!

Atmosphere: 5

Food: 5

Service: 5

NWCanuck

White Moca, Half Sweet and no Whip. Order through delivery. 2/3 Full. I'm done with this location.

Hams Mohammed

I have been going to this location for 4 years now but I will NEVER return to this location and here’s why. Multiple incidence with this one old barista. She’s rude and disrespectful and she absolutely shouldn’t be working at all. My first time trying the pick up feature on the app, I did not stop by the speakers and went directly to the window because I didn’t know. It’s one thing to inform people on their mistakes but something else when you say it with a very unwelcoming disrespectful tone and in front of your other co worker baristas too. Did she stop there? No. I went in person and asked her what cold foam they have today because they don’t always have all the cold foams available. She pointed at the wall and said whatever is up there and when I asked her “I haven’t been here in a while I don’t have my glasses can you tell me what cold foams u you guys have today?” , she very obnoxiously and quickly said the foams they had while avoiding eye contact, like srsly? Why? If you hate your job SO much why are you working there? MY LAST STRAW was when I went there and actually sat. Again, I didn’t know you’re not supposed to have outside food anymore as I genuinely haven’t been to Starbucks in a minute, she literally and very joyfully walks up to me and with a very loud tone, tells me that in front of all the customers. Seriously it was very embarrassing and demeaning. This woman has absolutely no class. Her attitude is DISGUSTING and although this was my favourite branch, I will never come back here again unless I get a formal apology. And btw, my friend also had a similar experience and knew exactly who I was talking about.

Atmosphere: 2

Food: 5

Service: 1

Liv Ketola

I am NEVER coming back. Where do I start? the bathroom was very dirty and disgusting, now here's the worst part. I ordered my usual drink and a cake-pop to go with it there were a couple people in line before me maybe 2 or 3 so I expected it would be a 5-10 minute wait, I was completely wrong and found myself sitting there for 25 minutes. Of course I understand that there are people in the drive thru as well, but an 25-30 minute wait for two things one of which you could easily just throw in a bag and put on the counter should not be necessary. When I finally got my drink I waited another 10 minutes for my cake-pop and when I didn't get it I informed one of the ladies working before she started making another drink that my cake-pop was not there, she very rudely told me I had to wait in line on the other side of the room which wasn't a very long walk of course but there were multiple people in the line in front of me and why could you not just grab the cake-pop for me and give it to me there? After I waited in line for another 10 minutes I told the girl that took my order that I never got the cake-pop and she looked a bit shocked, walked to the drive-thru area, gave me the bag, and said sorry. The entire time my cake-pop was there but in a completely different section. I am disappointed and will not be returning and I hope the customer service will get better.

Atmosphere: 1

Food: 2

Service: 1

Alena Dvorak

Went in at about 3:15 came out at 3:35. The bathroom is disgusting, it took forever to get my order, I got two drinks and a cake pop. When I received the drinks, my sister informed the woman behind the counter that they forgot her cake pop and she very rudely told my 11 year old KID sister to go back in line and wait. Will not come back to this location.

Atmosphere: 1

Food: 1

Service: 1

Topher

Very friendly staff.

Atmosphere: 5

Food: 3

Service: 5

Irene Anwari

Very rude customer service. If you don't like your job Work somewhere else.

Atmosphere: 1

Food: 1

Service: 1

XM Zhang

Just found out those drawings, lovely

Atmosphere: 5

Food: 5

Service: 5

akm kumar

Lovely and friendly staff, peaceful environment, quality of hot drinks and food is top notch.

Barack

There was a hole/cut/leak in the cup.

Unnoticeable if the cup wasn’t squeezed. I originally thought the lid wasn’t tight, but then I tried to put a straw in the cup and coffee started leaking out the cut like Niagara Falls. The coffee tastes like any other Starbucks. Slight nitpick, but I asked for extra whip one time and it looked like normal whip. (Finger blacked out as it looked weird)

Atmosphere: 3

Food: 4

Service: 1

Graham Wood

Love my

Atmosphere: 5

Food: 5

Service: 5

asma atif

Kid-friendliness: G go y

Food: 5

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