Worst of worst experience with this store, they have black Friday deal on Doordash, buy one get one free, first, they sent me only one coffee, And then I found it's just a cup of milk with zero coffee in it, other ingredients are not there, taste terrible, it's the worst experience ever and ruined my whole morning!!
Food: 1
Service: 1
Olivia Anderson
Will not be going to this location again. My partner and I went inside and waited in line with one person ahead of us. Once they were served we approached the cash. The guy behind the till stared at us, did not greet us which made me uncomfortable. I didn’t know to greet him or not because he seemed very unhappy. I awkwardly started my order since I was getting drinks to bring home to my family. I had asked for no ice in one (ice had to be taken out of one of the drinks), I ordered a chai drink with no ice and I was told it would be all “warm and gross/ nasty, but ok” by the guy at the cash. I felt so uncomfortable I wanted to leave. I’ve ordered this drink before this way and there was never anything wrong with it. So I just shrugged and said I was ordering it for someone else. I had also ordered a brownie and he shrugged and said that’s it for brownies want something else? (sarcastically/ disingenuously) with so much attitude. I didn’t even end up ordering something for myself because of how poorly we were treated and I figured I would’ve just been given a hard time again. I don’t know what this individuals problem was but seriously don’t be in the food service industry if that is how you are going to talk to people. If I am paying $7-9 for a drink I should be able to get it without ice, or with an extra pump of something, or half sweet. I will be avoiding this location like the plague. I highly advise that you do to.
Atmosphere: 1
Food: 2
Service: 1
Le Brenda
I ordered for delivery through the app on Nov 18, around 8pm, all my drinks spilled out. The cup broken like the pic. Don’t know what to do, so I called the this store to see if they have any solution. The male staff who answered the phone was super rude. He kept saying Starbucks doesn’t have delivery, but they does. It is the promotion on the Starbucks app. Then I asked for the help, he was kind of raising the voice to me. I asked for the name, he didn’t give me his name either. At the end, I have to call everywhere to figure out the issue. Been to this store many times, but this is the first time I experienced this kind of negative manners. That staff is ruining all the great experience.
Camryn Shanahan
I’ve been to this location many times and have never had any issues up until recently. I went inside and ordered, but when I said my name to the lady at cash she replied to me, repeating my name, saying “but that’s a boys name”. Honestly I was shocked cause I feel like my name isn’t that uncommon for girls. I was also very offended, but I didn’t want to be rude so I just laughed with her about it. Anyways, I ordered an iced chai gingerbread oat latte but when I got my drink it was a latte with whip cream. I really didn’t want that drink and I knew it wasn’t what I ordered, so I went back in to ask if I could get it replaced. While I was waiting a worker said “I know what she ordered” in a nasty tone right infront of me to her coworker. I’ve worked at places like Starbucks in my life and I understand it can be tough but I know that I didn’t order what I received. At the end of the day I got the right thing and all was well. I hate to be that person and complain, I am just upset about how I was treated in there.
Service: 2
khaled gembrlo
This is the third time I put my drinks at garbage. I don't know why this branch isn't the same as others in preparing things. I ordered Pecan Curnch late and was not good at all. Also, last time I ordered, Expresso was bad, too.
Atmosphere: 1
Food: 1
Service: 1
Janice Moore
All the staff are pleasant and welcoming every time we come here! The nicest staff ever!
Atmosphere: 5
Food: 5
Service: 5
Patricia Scrafield
Always great for a consistent coffee. Very easy to get to and satisfying. The food is standard Starbucks food but the coffee is good and the atmosphere is just right. ☺️
Atmosphere: 5
Food: 3
Service: 5
Shlomo Levi
Unnecessarily overpriced and no longer the notch place to go. There are better places for one to spend hard earned money
Parking: Not much to say
Wheelchair accessibility: There is access
Atmosphere: 3
Food: 3
Service: 3
Ardeep Matharu
Definitely not coming back here! Did not get greeted; rude behaviour by the person at the counter (Cathy) she had no customer service skills. Latte was mediocre! I tried to speak with the person in charge and was also shunned by her. I don’t get it; I mean this is a customer facing business! I will not be giving my business your this location.
Atmosphere: 1
Food: 3
Service: 1
The Traveller
We love this location, Super friendly Staff always makes us smile!! Especially Eric, Never loose your glow Eric!!
I ordered a flat white cappuccino (it is clear from the picture how much milk foam is in it). Maybe the barista knows when to put the milk in. The employee at the drive-thru gave me the cup and I held it from above the lid and not from underneath ?
ckj1103
Walked in around 2:20. I was the only one in line. Got a few side glances from the blonde guy behind the counter who seemed annoyed by my presence. After that I was ignored. Walked out. ??♂️
Atmosphere: 1
Service: 1
F J
Michelle Asian girl on drive thro ???,,rush rush rush and fake smile and mass up my order too,she trying to be nice but its shows hony,,,
Worst of worst experience with this store, they have black Friday deal on Doordash, buy one get one free, first, they sent me only one coffee, And then I found it's just a cup of milk with zero coffee in it, other ingredients are not there, taste terrible, it's the worst experience ever and ruined my whole morning!!
Food: 1
Service: 1
Will not be going to this location again.
My partner and I went inside and waited in line with one person ahead of us. Once they were served we approached the cash.
The guy behind the till stared at us, did not greet us which made me uncomfortable. I didn’t know to greet him or not because he seemed very unhappy. I awkwardly started my order since I was getting drinks to bring home to my family. I had asked for no ice in one (ice had to be taken out of one of the drinks), I ordered a chai drink with no ice and I was told it would be all “warm and gross/ nasty, but ok” by the guy at the cash.
I felt so uncomfortable I wanted to leave. I’ve ordered this drink before this way and there was never anything wrong with it. So I just shrugged and said I was ordering it for someone else.
I had also ordered a brownie and he shrugged and said that’s it for brownies want something else? (sarcastically/ disingenuously) with so much attitude. I didn’t even end up ordering something for myself because of how poorly we were treated and I figured I would’ve just been given a hard time again. I don’t know what this individuals problem was but seriously don’t be in the food service industry if that is how you are going to talk to people.
If I am paying $7-9 for a drink I should be able to get it without ice, or with an extra pump of something, or half sweet.
I will be avoiding this location like the plague. I highly advise that you do to.
Atmosphere: 1
Food: 2
Service: 1
I ordered for delivery through the app on Nov 18, around 8pm, all my drinks spilled out. The cup broken like the pic. Don’t know what to do, so I called the this store to see if they have any solution. The male staff who answered the phone was super rude. He kept saying Starbucks doesn’t have delivery, but they does. It is the promotion on the Starbucks app. Then I asked for the help, he was kind of raising the voice to me. I asked for the name, he didn’t give me his name either. At the end, I have to call everywhere to figure out the issue.
Been to this store many times, but this is the first time I experienced this kind of negative manners. That staff is ruining all the great experience.
I’ve been to this location many times and have never had any issues up until recently. I went inside and ordered, but when I said my name to the lady at cash she replied to me, repeating my name, saying “but that’s a boys name”. Honestly I was shocked cause I feel like my name isn’t that uncommon for girls. I was also very offended, but I didn’t want to be rude so I just laughed with her about it. Anyways, I ordered an iced chai gingerbread oat latte but when I got my drink it was a latte with whip cream. I really didn’t want that drink and I knew it wasn’t what I ordered, so I went back in to ask if I could get it replaced. While I was waiting a worker said “I know what she ordered” in a nasty tone right infront of me to her coworker. I’ve worked at places like Starbucks in my life and I understand it can be tough but I know that I didn’t order what I received. At the end of the day I got the right thing and all was well. I hate to be that person and complain, I am just upset about how I was treated in there.
Service: 2
This is the third time I put my drinks at garbage. I don't know why this branch isn't the same as others in preparing things. I ordered Pecan Curnch late and was not good at all. Also, last time I ordered, Expresso was bad, too.
Atmosphere: 1
Food: 1
Service: 1
All the staff are pleasant and welcoming every time we come here! The nicest staff ever!
Atmosphere: 5
Food: 5
Service: 5
Always great for a consistent coffee. Very easy to get to and satisfying.
The food is standard Starbucks food but the coffee is good and the atmosphere is just right. ☺️
Atmosphere: 5
Food: 3
Service: 5
Unnecessarily overpriced and no longer the notch place to go. There are better places for one to spend hard earned money
Parking: Not much to say
Wheelchair accessibility: There is access
Atmosphere: 3
Food: 3
Service: 3
Definitely not coming back here! Did not get greeted; rude behaviour by the person at the counter (Cathy) she had no customer service skills. Latte was mediocre! I tried to speak with the person in charge and was also shunned by her. I don’t get it; I mean this is a customer facing business! I will not be giving my business your this location.
Atmosphere: 1
Food: 3
Service: 1
We love this location, Super friendly Staff always makes us smile!! Especially Eric, Never loose your glow Eric!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a flat white cappuccino (it is clear from the picture how much milk foam is in it). Maybe the barista knows when to put the milk in.
The employee at the drive-thru gave me the cup and I held it from above the lid and not from underneath ?
Walked in around 2:20. I was the only one in line. Got a few side glances from the blonde guy behind the counter who seemed annoyed by my presence. After that I was ignored. Walked out. ??♂️
Atmosphere: 1
Service: 1
Michelle Asian girl on drive thro ???,,rush rush rush and fake smile and mass up my order too,she trying to be nice but its shows hony,,,
Atmosphere: 1
Food: 1
Service: 1
Nice location!
Atmosphere: 5
Food: 5
Service: 5
Very good.
Atmosphere: 5
Service: 5
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