I was waiting long time as the line was long; then, ordered 3 shots in a tall size latte with whipped cream on top. Then, I was waiting more and I saw the drink came earlier than mine for the customer who ordered after me. Finally, my latte came out, but I saw one of clumsy staff was making it. When I tasted it, it tasted like only one shot of espresso is in. I was waiting again for one of staff attention and explained it. Apparently, they miscommunicated for the order as the staff who got order wrote "tR" instead of 3. Then, the staff who made it put only one shot of espresso. The staff put the take out cup I gave to her under espresso machine and added espresso. Are you kidding me? Considering all my time for waiting and this is about 8 dollar coffee, do they really think I spend my time and money for this quality of coffee and service? I asked the staff to make it again because the latte is supposed to have steamed milk on the top of espresso, not to mention which is basic. The staff looked at me like she can't understand and she asked if I want special espresso. I assume she thought if that's the reason why I asked to make it again. I'm disappointed that this Starbucks doesn't make quality beverages or the service as one of the expensive cafes, and the staff seem not trained for this. Then, what's the point I chose Starbucks instead of Timmy's? Also, I found it is unable to make feedback in Starbucks application. This experience absolutely ruined my evening.
Atmosphere: 1
Food: 1
Service: 1
TLA LOC
Does not exist. If you follow the Google directions you will end up inside someone's flat.Wheelchair accessibility: There is a ramp going into the flat
Eden Grech
This Starbucks literally doesn’t exist…
Shivani Rana Ennis
Always drop in here on my way to the office once a week. Staff no matter what time it is are always happy and cheerful! I mean I grab coffee at 6am so yeah they are very welcoming and super nice. Coffee always tastes amazing and just so fresh! Thank you for the great coffee and service!
Simryn Sahota
Some of the worst customer service I've ever received. I went for the happy hour special and was not given the discount after I asked two times if the pricing was correct. She then proceeded not to put our order through and we were stuck waiting for our drinks for 15 minutes. We asked the lady making our drinks if the order went through and she said yes, we waited longer and still no drink. We then asked a second time for our drinks and finally told us it didn't go through. Very unhelpful and rude service overall.
Rachel Cree
Always friendly staff...fast and delicious choices
I was waiting long time as the line was long; then, ordered 3 shots in a tall size latte with whipped cream on top. Then, I was waiting more and I saw the drink came earlier than mine for the customer who ordered after me. Finally, my latte came out, but I saw one of clumsy staff was making it. When I tasted it, it tasted like only one shot of espresso is in. I was waiting again for one of staff attention and explained it. Apparently, they miscommunicated for the order as the staff who got order wrote "tR" instead of 3. Then, the staff who made it put only one shot of espresso. The staff put the take out cup I gave to her under espresso machine and added espresso. Are you kidding me? Considering all my time for waiting and this is about 8 dollar coffee, do they really think I spend my time and money for this quality of coffee and service? I asked the staff to make it again because the latte is supposed to have steamed milk on the top of espresso, not to mention which is basic. The staff looked at me like she can't understand and she asked if I want special espresso. I assume she thought if that's the reason why I asked to make it again. I'm disappointed that this Starbucks doesn't make quality beverages or the service as one of the expensive cafes, and the staff seem not trained for this. Then, what's the point I chose Starbucks instead of Timmy's? Also, I found it is unable to make feedback in Starbucks application. This experience absolutely ruined my evening.
Atmosphere: 1
Food: 1
Service: 1
Does not exist. If you follow the Google directions you will end up inside someone's flat.Wheelchair accessibility: There is a ramp going into the flat
This Starbucks literally doesn’t exist…
Always drop in here on my way to the office once a week. Staff no matter what time it is are always happy and cheerful! I mean I grab coffee at 6am so yeah they are very welcoming and super nice. Coffee always tastes amazing and just so fresh! Thank you for the great coffee and service!
Some of the worst customer service I've ever received. I went for the happy hour special and was not given the discount after I asked two times if the pricing was correct. She then proceeded not to put our order through and we were stuck waiting for our drinks for 15 minutes. We asked the lady making our drinks if the order went through and she said yes, we waited longer and still no drink. We then asked a second time for our drinks and finally told us it didn't go through. Very unhelpful and rude service overall.
Always friendly staff...fast and delicious choices
Love the drinks! And the coffee is good too.
Loved it! Kind barista and clean cafe!
Expensive but very good.
Depends on which one in a mall & time of day
Restaurantji Recommends
Busy store. Lots of students.
Great service but the line up can be extremely long depending on the time of day.