I have been a Storm Stayed Brewing customer for approximately the last 5 years after having moved into and since out of their local community. I regularly support this brand by attending weekly trivia nights, purchasing cans, and food from various vendors. I continued supporting this brand throughout the COVID 19 pandemic by purchasing products when in-house services were unavailable. I returned to support in-house events after the pandemic through trivia nights and attending different festivals and collaborations. Tonight, however, I was honestly shocked at the lack of understanding, flexibility, and disregard for customer loyalty I experienced from the brewery's owner, Justin.After a wonderful night at trivia, I paid my tab only to remember that I had forgotten to use my gift card from the previous week's trivia. Again, my friends and I attend almost weekly. I went back up to the counter to explain to Justin what had happened and simply asked if it was possible the gift card be extended to next week when we would be back for trivia and spending money at his brewery. He coldly disregarded my explanation seemingly without any intention of being understanding or flexible, stating that an extension was not possible due to another set of gift cards being sent out this week.He offered that the voucher be used for a 6 pack of canned beer from the fridge. I explained that we had a group of 3 different individuals, which makes splitting this difficult. He responded with "well that's 2 beers each." Unfortunately, what the owner failed to notice was that my partner, 1 of the 3 members of our table that I was gesturing to, is 7 months pregnant and unfortunately does not benefit from the canned alcoholic options offered in his fridge.This complete lack of willingness to show flexibility towards a long-term customer over something as simple as a $15 voucher that would still be used in his business was very frustrating. This is a business owner who tonight seemed determined to emphasize the localness and personal connection of the craft beer industry while simultaneously contrasting these values through a dissmissive lack of respect for customer experience. I have never felt such disrespect as a customer from what is branded and advertised as a small, locally owned, and operated business.It is unfortunate that such a wonderful tradition of attending events in this space has been tarnished by such disregard for the people that make this brand a successful component of our city. I am hopeful for some form of response or explanation for the experience we had tonight. However, my willingness to support a business that has shown a lack of care or value for its customer base has been negatively impacted.
Dan Trudgeon
Great beers, amazing staff, and the most delicious and creative beers in the city!
Ryan Dunne
Great beer, great people. Tuesday and Wednesday special pricing for tap pours. Patrons can sometimes take over the Bluetooth which results in a great and eclectic music mix when it's on. Smashed burgers on weekends are to die for!
B.M.
Great beers..almost always something new in the mix..and friendly staff. To the boo hooers on the white walls...they just opened 5 months ago. Go to an art gallery to look at walls.....go to a brewery to drink beer!Great beers....and now great burgs!
Scottie Watson
best beer and best burgers in town
Co T.
This note is all about the beers. Best in town in my opinion.The inside is nice but being right next to Wharncliffe makes the outdoor patio less enjoyable.
Wilma Cousins
Great beers- lots of option and styles.Great food.
Brandon Boyle
Great beer & warm atmosphere. There are games to grab & play while you enjoy your beverage.
Karen lyriclass
Always friendly service, with great brews. Had the smash burgers. OMG, fantastic. I highly recommend this venue.
Michael W
Ordered beer by mail, focussing on my usual favorites which include Maelstrom, Nebulose, and Daybreak. All are fantastic beers and worth the price to my mind. If I’m having a beer, i like to make it special!
Awesome beer serviced by an amazing staff, a great place to hang out with your buds and co-workers afterwork
Coralie Waschkowski
Very cool, local spot! Great beer selection!
Michael Brown
Went for trivia night and had a blast! Friendly staff and some great beers (the Robin Sparkles was delicious). Will definitely come back the next in time I'm in town.
Jason Tremblett
***1/2A friend took me here while visiting. Super friendly group running the place & very tasty beer. We sat on the patio and only wished the lighting was different.
Michael “Moketronics” Ramsey
Clean and bright tap room (that currently doesn't have inside seeing but normally does) and a good sized patio. Beer lineup is solid. Interesting variety, with some solid pale ales, usually something more traditional and a crowd pleasing lager. Then you can count on them for something a bit more adventurous in terms of sours or stouts too.
I have been a Storm Stayed Brewing customer for approximately the last 5 years after having moved into and since out of their local community. I regularly support this brand by attending weekly trivia nights, purchasing cans, and food from various vendors. I continued supporting this brand throughout the COVID 19 pandemic by purchasing products when in-house services were unavailable. I returned to support in-house events after the pandemic through trivia nights and attending different festivals and collaborations. Tonight, however, I was honestly shocked at the lack of understanding, flexibility, and disregard for customer loyalty I experienced from the brewery's owner, Justin.After a wonderful night at trivia, I paid my tab only to remember that I had forgotten to use my gift card from the previous week's trivia. Again, my friends and I attend almost weekly. I went back up to the counter to explain to Justin what had happened and simply asked if it was possible the gift card be extended to next week when we would be back for trivia and spending money at his brewery. He coldly disregarded my explanation seemingly without any intention of being understanding or flexible, stating that an extension was not possible due to another set of gift cards being sent out this week.He offered that the voucher be used for a 6 pack of canned beer from the fridge. I explained that we had a group of 3 different individuals, which makes splitting this difficult. He responded with "well that's 2 beers each." Unfortunately, what the owner failed to notice was that my partner, 1 of the 3 members of our table that I was gesturing to, is 7 months pregnant and unfortunately does not benefit from the canned alcoholic options offered in his fridge.This complete lack of willingness to show flexibility towards a long-term customer over something as simple as a $15 voucher that would still be used in his business was very frustrating. This is a business owner who tonight seemed determined to emphasize the localness and personal connection of the craft beer industry while simultaneously contrasting these values through a dissmissive lack of respect for customer experience. I have never felt such disrespect as a customer from what is branded and advertised as a small, locally owned, and operated business.It is unfortunate that such a wonderful tradition of attending events in this space has been tarnished by such disregard for the people that make this brand a successful component of our city. I am hopeful for some form of response or explanation for the experience we had tonight. However, my willingness to support a business that has shown a lack of care or value for its customer base has been negatively impacted.
Great beers, amazing staff, and the most delicious and creative beers in the city!
Great beer, great people. Tuesday and Wednesday special pricing for tap pours. Patrons can sometimes take over the Bluetooth which results in a great and eclectic music mix when it's on. Smashed burgers on weekends are to die for!
Great beers..almost always something new in the mix..and friendly staff. To the boo hooers on the white walls...they just opened 5 months ago. Go to an art gallery to look at walls.....go to a brewery to drink beer!Great beers....and now great burgs!
best beer and best burgers in town
This note is all about the beers. Best in town in my opinion.The inside is nice but being right next to Wharncliffe makes the outdoor patio less enjoyable.
Great beers- lots of option and styles.Great food.
Great beer & warm atmosphere. There are games to grab & play while you enjoy your beverage.
Always friendly service, with great brews. Had the smash burgers. OMG, fantastic. I highly recommend this venue.
Ordered beer by mail, focussing on my usual favorites which include Maelstrom, Nebulose, and Daybreak. All are fantastic beers and worth the price to my mind. If I’m having a beer, i like to make it special!
Restaurantji Recommends
Awesome beer serviced by an amazing staff, a great place to hang out with your buds and co-workers afterwork
Very cool, local spot! Great beer selection!
Went for trivia night and had a blast! Friendly staff and some great beers (the Robin Sparkles was delicious). Will definitely come back the next in time I'm in town.
***1/2A friend took me here while visiting. Super friendly group running the place & very tasty beer. We sat on the patio and only wished the lighting was different.
Clean and bright tap room (that currently doesn't have inside seeing but normally does) and a good sized patio. Beer lineup is solid. Interesting variety, with some solid pale ales, usually something more traditional and a crowd pleasing lager. Then you can count on them for something a bit more adventurous in terms of sours or stouts too.