Shows open on Google but it was closed at 10:30pm. Wasted time
Ahmed A
What do you mean customer service? They dont believe in these things at this location.
Toga Kageoshi
We ordered 2 sub like footlong veggies ones and they were so bad. It was home delivered and ordered via the subway app. Both the subs smelled weired at the end. Like bad sauces or veggies I dont know. Now me and my brother both are taking rounds in washroom. This restaurant has been known for bad food quality since I came to Canada. Can we have a peace in mind on subway app and change the restaurant that we are getting delivered food from. This is ridiculous.
Also Subway if you are seeing this can you guys change the owner or turn this store off. We have one right across the street in white oaks mall and one like on southdale road and those two make great subs like 100times better and fresher I would say.
Atmosphere: 1
Food: 1
Service: 1
Cole
Stale bread after a long day of work. Sucks it's on the way home from work.
Chris Thieblot
Wow. Just wow. Subway, where prices have gone up and service has gone down.
Hakay
The worker was excellent but I was EXTREMELY disappointed to find out that the OWNER IS STEALING TIPS FROM THE WORKERS!! Which is ILLEGAL! DO NOT tip on the machine because the owner takes all the workers tips!! I WILL be reporting this to the labour board! This is UNACCEPTABLE !! The owner should be ASHAMED of themselves! DO NOT BUY FROM HERE!
Atmosphere: 1
Food: 1
Service: 5
Lakshay Rathee
Stopped by this Subway location today around 2:53 PM and had a terrible experience with the staff. I urgently needed to use the washroom, but the employee refused to let me unless I first bought something. I explained that I was with two friends and we were all planning to order anyway, but he was extremely rude about it. I even offered to pay in advance, and only then did he reluctantly open the washroom.
This kind of treatment towards customers is completely unnecessary and unprofessional. We came in to eat, not to be treated with hostility. Definitely one of the rudest experiences I’ve ever had at a Subway.
Atmosphere: 1
Food: 1
Service: 1
The king
I DO NOT recommend this location no washroom to clean hands
Bernard
Do yourself a favor just go to the location down the road (about a kilometer south on princess auto plaza)
Came in asked about a deal on the app owner right off the bat had a bad attitude told me I had to order online or bring in paper coupons, also wouldn't let me use the 🚻
The one down the road 100% the opposite no problem with the offer or using washrooms BTW my wife told these guys about the issue we had at the other location, they told her lots of people avoid the other location cuz of the horrible customer service.
Had an amazing experience at this location. Me and my friends frequently visit subway and as such have visited multiple locations around london. This was no doubt one of our best experiences. Manpreet the lady working then, was really calm and patient. There were around 4 people in the line and yet when our turn came she calmly listened to our request and made the veg and non veg subs separately. She was patient and polite throughout as she made our sub and not once did we feel disrespected or dismissed. She calmly went through the whole queue and patiently billed everyone out. I was honestly quite impressed cause in similar situations and sometimes even in empty stores they treat customers like we are wasting there time but here I felt valued. And over all the sub was made perfectly. Exactly enough vegetables and sauces that I didn't think it was empty but also enough that it wasn't spilling all over me. Overall I really think she did an amazing job! Definitely will be returning to this branch!
Atmosphere: 5
Food: 5
Service: 5
Ritika Patel
I visited Subway today and was served by Manpreet, and I must say it was the best sub I’ve ever had! Even though the place was really busy, she made my order perfectly and with great attention to detail. As a vegetarian, I truly appreciated that she prepared my veg sub first before making my friend’s non-veg one. Her professionalism, speed, and care made the experience outstanding.
Atmosphere: 5
Food: 5
Service: 5
Liberty
I got a chicken rancher and the chicken tasted really weird never again. He Didn’t know what he was doing we had the app ready and he couldn’t even use the buy two get one free didn’t understand anything.
Dan Hudson
Great service from the women who helped me. She made an excellent sub!
Abdul Wasay
had a terrible experience with a delivery from this Subway location. The delivery person, Naraish, was shockingly rude — not only to me but to others nearby as well. His tone and behavior were completely unprofessional and disrespectful I even have a short video clip showing his unacceptable behavior. It’s disappointing to see someone like this representing a trusted brand like Subway I strongly urge Subway and the franchise owner to investigate this situation. Customers deserve to be treated with respect, and staff like this damage your reputation. Please take this seriously this is not the standard we expect from Subway
Shows open on Google but it was closed at 10:30pm. Wasted time
What do you mean customer service? They dont believe in these things at this location.
We ordered 2 sub like footlong veggies ones and they were so bad. It was home delivered and ordered via the subway app. Both the subs smelled weired at the end. Like bad sauces or veggies I dont know. Now me and my brother both are taking rounds in washroom. This restaurant has been known for bad food quality since I came to Canada. Can we have a peace in mind on subway app and change the restaurant that we are getting delivered food from. This is ridiculous.
Also Subway if you are seeing this can you guys change the owner or turn this store off. We have one right across the street in white oaks mall and one like on southdale road and those two make great subs like 100times better and fresher I would say.
Atmosphere: 1
Food: 1
Service: 1
Stale bread after a long day of work. Sucks it's on the way home from work.
Wow. Just wow. Subway, where prices have gone up and service has gone down.
The worker was excellent but I was EXTREMELY disappointed to find out that the OWNER IS STEALING TIPS FROM THE WORKERS!! Which is ILLEGAL! DO NOT tip on the machine because the owner takes all the workers tips!! I WILL be reporting this to the labour board! This is UNACCEPTABLE !! The owner should be ASHAMED of themselves! DO NOT BUY FROM HERE!
Atmosphere: 1
Food: 1
Service: 5
Stopped by this Subway location today around 2:53 PM and had a terrible experience with the staff. I urgently needed to use the washroom, but the employee refused to let me unless I first bought something. I explained that I was with two friends and we were all planning to order anyway, but he was extremely rude about it. I even offered to pay in advance, and only then did he reluctantly open the washroom.
This kind of treatment towards customers is completely unnecessary and unprofessional. We came in to eat, not to be treated with hostility. Definitely one of the rudest experiences I’ve ever had at a Subway.
Atmosphere: 1
Food: 1
Service: 1
I DO NOT recommend this location no washroom to clean hands
Do yourself a favor just go to the location down the road (about a kilometer south on princess auto plaza)
Came in asked about a deal on the app owner right off the bat had a bad attitude told me I had to order online or bring in paper coupons, also wouldn't let me use the 🚻
The one down the road 100% the opposite no problem with the offer or using washrooms BTW my wife told these guys about the issue we had at the other location, they told her lots of people avoid the other location cuz of the horrible customer service.
Service: 1
One of the very worse place no customer respect.
Restaurantji Recommends
Had an amazing experience at this location. Me and my friends frequently visit subway and as such have visited multiple locations around london. This was no doubt one of our best experiences. Manpreet the lady working then, was really calm and patient. There were around 4 people in the line and yet when our turn came she calmly listened to our request and made the veg and non veg subs separately. She was patient and polite throughout as she made our sub and not once did we feel disrespected or dismissed. She calmly went through the whole queue and patiently billed everyone out. I was honestly quite impressed cause in similar situations and sometimes even in empty stores they treat customers like we are wasting there time but here I felt valued. And over all the sub was made perfectly. Exactly enough vegetables and sauces that I didn't think it was empty but also enough that it wasn't spilling all over me. Overall I really think she did an amazing job! Definitely will be returning to this branch!
Atmosphere: 5
Food: 5
Service: 5
I visited Subway today and was served by Manpreet, and I must say it was the best sub I’ve ever had! Even though the place was really busy, she made my order perfectly and with great attention to detail. As a vegetarian, I truly appreciated that she prepared my veg sub first before making my friend’s non-veg one. Her professionalism, speed, and care made the experience outstanding.
Atmosphere: 5
Food: 5
Service: 5
I got a chicken rancher and the chicken tasted really weird never again. He Didn’t know what he was doing we had the app ready and he couldn’t even use the buy two get one free didn’t understand anything.
Great service from the women who helped me. She made an excellent sub!
had a terrible experience with a delivery from this Subway location. The delivery person, Naraish, was shockingly rude — not only to me but to others nearby as well. His tone and behavior were completely unprofessional and disrespectful I even have a short video clip showing his unacceptable behavior. It’s disappointing to see someone like this representing a trusted brand like Subway I strongly urge Subway and the franchise owner to investigate this situation. Customers deserve to be treated with respect, and staff like this damage your reputation. Please take this seriously this is not the standard we expect from Subway
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