My first visit at this location and it was really bad experience, the whole floor was extremely dirty. How can some sit and eat in this environment? The girl who was taking my order is also really rude, not welcoming. If you are working in customer service at least you guys should know the basics to talk to a customer.
Aidan
When ordering online they CONSISTENTLY put things like corn into the orders when it’s not even included in the order
Atmosphere: 1
Food: 1
Service: 1
haha
the worker ignored what I said and looked at me if I was a germ. She also insisted I said a different ingredient when I didn’t. Be nice to custmers please.
Atmosphere: 1
Food: 1
Service: 1
Al Czervik
A 3.2 rating. Maybe it's time to close it down and try something else because obviously they cant make a sandwich.
Atmosphere: 1
Food: 1
Service: 1
mansi solanki
I ordered 2 footlong veggie patty from this store and they accepted the order even they don’t have it and when i was trying to call them they don’t receive them. It happened twice to me. I visited this place as well they are very slow. I would not recommend this store to anybody.
SJ
Slowest Subway in all of London. Staff are ridiculously slow. So slow it seems like they are doing it on purpose. It takes about 10 minutes for each person to get from ordering to paying… and I am NOT exaggerating. Hire faster staff or hire more staff. This is the worst service I have witnessed in my entire life.
Atmosphere: 3
Food: 4
Service: 1
rory Chevalier
Food was okay even though the bread was stale. Workers were extremely slow and disorganized. Took way longer to get my order than it should have
Atmosphere: 3
Food: 3
Service: 2
Shannon
Turkey breast sub had 3 thin slices of meat, is this a new company wide change or does this location just rip you off?
Atmosphere: 1
Food: 1
Service: 1
Kyle French
Absolutely terrible. No care by the staff at all today. Gross freezer burnt veggies. Yellow and brown lettuce again freezer burnt. The sauce is sour you can smell it. The whole sub tastes like metal. Need to shut this subway down or hire better staff because this is NOT the first time. Horrible.
Place reads open at 8AM. Show up at 8:40am. Still closed, obvious guy sitting in the parking lot that works there. Do better.
Atmosphere: 2
Food: 1
Service: 1
Juan Rivera
Tried going in yesterday at 945 pm and damn worker had the door locked while she was bumpin music on AirPods
adora kasmi
I arrived at the location 15 min before close just to find the door locked and the worker inside shaking her head at me refusing service.
Birdy Birdy
Had the most wonderful customer service from Heli. She is very pleasant. She made sure I am happy with my order especially when explained to her that I went to two locations before coming to this location coz other stores were out of some ingredients that is must ve on my sub. She understood my frustration apologies which she didn’t ve too. Keep up the great work because we notice your pleasant customer service.
Marty White
By far the worst subway I have ever been to. Why do my online orders say they’re ready and when I arrive they haven’t even started? I would have gone somewhere else.
good food good customer service
Atmosphere: 5
Food: 5
Service: 5
My first visit at this location and it was really bad experience, the whole floor was extremely dirty. How can some sit and eat in this environment?
The girl who was taking my order is also really rude, not welcoming. If you are working in customer service at least you guys should know the basics to talk to a customer.
When ordering online they CONSISTENTLY put things like corn into the orders when it’s not even included in the order
Atmosphere: 1
Food: 1
Service: 1
the worker ignored what I said and looked at me if I was a germ. She also insisted I said a different ingredient when I didn’t. Be nice to custmers please.
Atmosphere: 1
Food: 1
Service: 1
A 3.2 rating. Maybe it's time to close it down and try something else because obviously they cant make a sandwich.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 footlong veggie patty from this store and they accepted the order even they don’t have it and when i was trying to call them they don’t receive them. It happened twice to me. I visited this place as well they are very slow. I would not recommend this store to anybody.
Slowest Subway in all of London. Staff are ridiculously slow. So slow it seems like they are doing it on purpose. It takes about 10 minutes for each person to get from ordering to paying… and I am NOT exaggerating. Hire faster staff or hire more staff. This is the worst service I have witnessed in my entire life.
Atmosphere: 3
Food: 4
Service: 1
Food was okay even though the bread was stale. Workers were extremely slow and disorganized. Took way longer to get my order than it should have
Atmosphere: 3
Food: 3
Service: 2
Turkey breast sub had 3 thin slices of meat, is this a new company wide change or does this location just rip you off?
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible.
No care by the staff at all today. Gross freezer burnt veggies. Yellow and brown lettuce again freezer burnt. The sauce is sour you can smell it.
The whole sub tastes like metal.
Need to shut this subway down or hire better staff because this is NOT the first time. Horrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Place reads open at 8AM. Show up at 8:40am. Still closed, obvious guy sitting in the parking lot that works there.
Do better.
Atmosphere: 2
Food: 1
Service: 1
Tried going in yesterday at 945 pm and damn worker had the door locked while she was bumpin music on AirPods
I arrived at the location 15 min before close just to find the door locked and the worker inside shaking her head at me refusing service.
Had the most wonderful customer service from Heli. She is very pleasant. She made sure I am happy with my order especially when explained to her that I went to two locations before coming to this location coz other stores were out of some ingredients that is must ve on my sub. She understood my frustration apologies which she didn’t ve too. Keep up the great work because we notice your pleasant customer service.
By far the worst subway I have ever been to. Why do my online orders say they’re ready and when I arrive they haven’t even started? I would have gone somewhere else.
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