Take out customer service was awful. Worst service ever.
Service: 1
John C
OVER PRICED !!!!! Website is miss leading for customers ! To many companies these days are straight up thieves
Bonnie Boland
I wanted to try your chicken parm, so my wife and I went for dinner on Valentines Day. The chicken was very disappointing. It was a thin dry piece of (processed ?) meat, nothing like your pictures indicate. My wife was happy with her 1/4 chicken. Our waitress was friendly and helpful and the service was good. Take another look at your pictures of the parm and compare it to what you serve ! Jim
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Quarter Chicken
Carol NEILL
Ordered two quarter chicken dinners..one dark and one white...when I got it home everything was cold...including the sauce...fries were like as if they cooked them again and were very cold which shouldn't be....not happy at all...never had that issue
Atmosphere: 2
Food: 2
Service: 2
Nathan Caranci
Missy is fantastic!!! Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Dinner
Diane Simpson
It's reliable, always a consistent level of quality. Prices are decent. However......don't get the chicken parm! It's wounded to an .5cm thick, crusted with an over cooked coating and served with dried out garlic bread.
Its a chicken place -- so makes sense to stick to the tried and true.
Also, side note -- waitress was hovering as I was debating tip%, she'd already selected the 20% which annoyed me. Like, really? It's my choice, thx.
Let's not get into the tip debate here -- but, please, if you're a server....let the customer decide.
Atmosphere: 3
Food: 4
Service: 3
Harold Fox
Had dinner at Swiss Chalet. There were four of us.
The server Hailey was excellent, and the food was tasty and hot. The big surprise some kind paid for our dinner. What a pleasant surprise 😮 Thank you.😀🥰
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garden Salad, Quarter Chicken, Pie
tamara macaloney
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quarter Chicken Dinner
randall hewitt
We have always had a very good experience with both take-out and dine in. Staff is friendly and Josh who I believe is the manager, goes out of his way to make the experience enjoyable. Food has always tasted fresh and never over-cooked.
Atmosphere: 5
Food: 5
Service: 5
Gary Noyb
Waitress was slow, she was busy talking to other staff, and patrons. We sat for 15 min before she addressed us. She went to get my desert, then stood there talking to coworker, holding my desert. Never offered a refill on drinks. Other waitress was swinging a broom around spreading dust from broom in the air. This was near closing hours, thus the broom being out.
Missy is an awesome server. Very fast and efficient and brought us our bill within seconds. We love coming here for lunch because the food is delicious and healthy. The service is fast and the atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
jot litt
Damn good
Atmosphere: 5
Food: 5
Service: 5
Grind and Garage
We called all day for a reservation to try to prepare the restaurant for the table of 12 that we would need. Once arriving to the restaurant we were seating fairly quickly by the host, but after being seated at 640pm we waited 20 minutes for a server, then an additional 30 to receive our drinks. We understand we are a big table and short staffing may have came into play, but our table only ordered pop, water, and a couple alcoholic beverages. We as well, put our food order in at the same time and didn’t receive our meals till 8pm, which was absolutely disgusting, I wouldn’t even feed the meal I ate to my dog, chicken was half pink, covered in slime and dry, on top of that it was freezing. During the whole duration of the visit here, everyone only had our original drinks because the server didn’t bother to come back and see if anyone needed refills. that’s just the food part. The bathrooms are disgusting, I’m not sure if they use urine wax melts but that’s all you can smell, and toilet paper everywhere. In the restaurant tables were extremely dirty, I had to clean off my own seat from crumbs. Staff are friendly, but I would not recommend, this restaurant is not what I remember and has went extremely down hill.
Atmosphere: 2
Food: 1
Service: 1
Steven Steward
I’ve got nothing but good things to say. We showed up with a party of 7 and were easily accommodated. Staff were pleasant and prompt. Good was good, served up quick and hot.
Kid-friendliness: Great spot for kids. Kids menu is great. Kids eat free on Wednesday’s with a purchase of an adult entre.
Atmosphere: 5
Food: 5
Service: 5
Amy Kemp
We had a great time eating here. I love me a Festive Special! I'm writing this review, however, to give a shout out to our server Tammy. She is friendly, attentive, service-oriented, and genuienly seemed to care for her customers. Thank you!
Take out customer service was awful. Worst service ever.
Service: 1
OVER PRICED !!!!! Website is miss leading for customers ! To many companies these days are straight up thieves
I wanted to try your chicken parm, so my wife and I went for dinner on Valentines Day. The chicken was very disappointing. It was a thin dry piece of (processed ?) meat, nothing like your pictures indicate. My wife was happy with her 1/4 chicken. Our waitress was friendly and helpful and the service was good. Take another look at your pictures of the parm and compare it to what you serve ! Jim
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Quarter Chicken
Ordered two quarter chicken dinners..one dark and one white...when I got it home everything was cold...including the sauce...fries were like as if they cooked them again and were very cold which shouldn't be....not happy at all...never had that issue
Atmosphere: 2
Food: 2
Service: 2
Missy is fantastic!!! Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Dinner
It's reliable, always a consistent level of quality. Prices are decent. However......don't get the chicken parm! It's wounded to an .5cm thick, crusted with an over cooked coating and served with dried out garlic bread.
Its a chicken place -- so makes sense to stick to the tried and true.
Also, side note -- waitress was hovering as I was debating tip%, she'd already selected the 20% which annoyed me. Like, really? It's my choice, thx.
Let's not get into the tip debate here -- but, please, if you're a server....let the customer decide.
Atmosphere: 3
Food: 4
Service: 3
Had dinner at Swiss Chalet. There were four of us.
The server Hailey was excellent, and the food was tasty and hot.
The big surprise some kind
paid for our dinner.
What a pleasant surprise 😮
Thank you.😀🥰
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garden Salad, Quarter Chicken, Pie
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quarter Chicken Dinner
We have always had a very good experience with both take-out and dine in. Staff is friendly and Josh who I believe is the manager, goes out of his way to make the experience enjoyable. Food has always tasted fresh and never over-cooked.
Atmosphere: 5
Food: 5
Service: 5
Waitress was slow, she was busy talking to other staff, and patrons. We sat for 15 min before she addressed us. She went to get my desert, then stood there talking to coworker, holding my desert. Never offered a refill on drinks. Other waitress was swinging a broom around spreading dust from broom in the air. This was near closing hours, thus the broom being out.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Quarter Chicken
Restaurantji Recommends
Missy is an awesome server. Very fast and efficient and brought us our bill within seconds. We love coming here for lunch because the food is delicious and healthy. The service is fast and the atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
Damn good
Atmosphere: 5
Food: 5
Service: 5
We called all day for a reservation to try to prepare the restaurant for the table of 12 that we would need. Once arriving to the restaurant we were seating fairly quickly by the host, but after being seated at 640pm we waited 20 minutes for a server, then an additional 30 to receive our drinks.
We understand we are a big table and short staffing may have came into play, but our table only ordered pop, water, and a couple alcoholic beverages. We as well, put our food order in at the same time and didn’t receive our meals till 8pm, which was absolutely disgusting, I wouldn’t even feed the meal I ate to my dog, chicken was half pink, covered in slime and dry, on top of that it was freezing.
During the whole duration of the visit here, everyone only had our original drinks because the server didn’t bother to come back and see if anyone needed refills. that’s just the food part.
The bathrooms are disgusting, I’m not sure if they use urine wax melts but that’s all you can smell, and toilet paper everywhere. In the restaurant tables were extremely dirty, I had to clean off my own seat from crumbs.
Staff are friendly, but I would not recommend, this restaurant is not what I remember and has went extremely down hill.
Atmosphere: 2
Food: 1
Service: 1
I’ve got nothing but good things to say. We showed up with a party of 7 and were easily accommodated. Staff were pleasant and prompt. Good was good, served up quick and hot.
Kid-friendliness: Great spot for kids. Kids menu is great. Kids eat free on Wednesday’s with a purchase of an adult entre.
Atmosphere: 5
Food: 5
Service: 5
We had a great time eating here. I love me a Festive Special! I'm writing this review, however, to give a shout out to our server Tammy. She is friendly, attentive, service-oriented, and genuienly seemed to care for her customers. Thank you!
Atmosphere: 4
Food: 5
Service: 5
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