Comfort pick for having a quick bite! The prices here are so great that you can't beat the value! One of their burritos alone will fill you up.
Atmosphere: 5
Food: 5
Service: 5
Ronaldo Seven
I do not buy any food at the food court in Masonville Mall as it is mainly franchise nor they serve mediocre food. If you are not satisfied of Taco Bell then that is the quality you are paying for. I had Taco Bell at Masonville Mall’s food court after their renovation. It is not something special as it is not like the Taco Bell it was from the 1990s and early 2000s. It is more like you are eating powder products and the lowest quality they are using. Taco Bell’s quality is getting bad and even dog food you buy from Pet Smart across from Masonville Mall is higher quality than Taco Bell. The beef is not truly better quality meat, and comprehend do not expect to be premium quality. Fast food makes a lot of money at Masonville Mall and paying higher rent. However, they need to have better quality what people of paying for since high price of daily food is rising in cost. If consumers are spending $20.00 per person; which is a lot in today’s economy. They should expect the quality and consumer service. Obviously it is not true Mexican food just an Americanized chain, and no wonder why Canadians should realize they know Taco Bell is known to be the lowest quality in the fast food industry. The best or decent quality you are paying for Mexican food is Chipotle across from Masonville Mall. If you want real Mexican food. Mexican House in downtown London, Ontario on Richmond Row serves true Mexican food. I go to Masonville Mall every week. I don’t even buy any food at the food court as it is not the best quality or just mediocre. Besides Starbucks or dining in at the Rec Room. I would rather go to Five Guys and a Burger, Chipotle, Chic-Fil-A, Jack Astor’s or other restaurants across from Masonville Mall. The food at Silver City Cineplex movie theatre is better than the food court at Masonville Mall. My brother had Taco Bell for their burrito. The beans and meat taste like the frozen burrito quality you heat in a microwave you can buy from No Frill’s grocery store. That is why people know should be consider Taco Bell is not the to go to place; if they are spending their hard earn money and paying too much for low quality. I would rather go across the street for Chipotle next time; when I am in the Masonville area of London, Ontario. Fast food quality have gone downhill to cut cost and consumers are getting the short end of the stick. Why buying Taco Bell if they are an American company? Go to a Canadian local business including Mary Brown’s to serves Canadian products. If you want to have upset stomach or urgently needs to go to the washroom. Taco Bell is the place to go to. Not recommend wasting your money at the food court at Masonville Mall and go find better quality or go grocery for better quality of food.
Atmosphere: 1
Food: 1
Service: 1
Justin Ywah
Why am I waiting 5 mins for an order I placed 25 minutes ago? 1 burrito. No line, dead mall. 4 staff but all just in the back. Please hire people who want a job.
Shawn Eaton
My son and I had appointments in the area and afterwards we stopped off at the mall for a late lunch. Considering this was around 2pm on a school day we knew that the mall wouldn’t be crowded. When we arrived to Taco Bell, there was only two people waiting in line to make an order. We waited around 10 minutes for those two people to make their order with the cashier. Following that once our order was placed, it took an additional 20 minutes for our food. And this wasn’t a lot of food. It was literally a combo number four. Which consist of two Dorito los tacos, a beverage, and I order the fries. There was three employees working this day and all three of them were in the kitchen trying to figure out what was going on as they were trying to deal with a online pick up order and the two orders ahead of mine. They were very confused and all over the place trying to get caught up. Once we got our food, the tacos were very messy, and by that I mean most of the ingredients weren’t even in the taco. Overall , the weight was longer than it should’ve been the food quality could’ve been a little better and the staff gonna be a little bit more efficient.
Atmosphere: 3
Food: 4
Service: 2
Sandal Randhawa
Great service
Atmosphere: 5
Food: 5
Service: 5
Kuljit Randhawa
Great service
Atmosphere: 5
Food: 5
Service: 5
Silent
Found a bug in my chalupa sandwich and all i got was a refund for the taco
Komal Virk
Great place and good service
Atmosphere: 5
Food: 5
Service: 5
Aaron F
10 minutes for fry supreme with 5 workers back there #Whataretheydoing
Recommended dishes: 2 Steak Soft Tacos Combo, Side of Cantina Slow-Roasted Chicken
Cochise Timothy Taylor
Wait times are pathetic, they have this problem of NOT USING TRAYS, like puppets, put everything in bags and totally disregard what you ask of them, the other day my mexi-melts were a complete joke with basically no cheese in them, look at my photos ! Staff totally not interested in what they do, I am a former chef, and do not waste your time or money going here !
Atmosphere: 1
Food: 1
Service: 1
Connor Foerter
Absolutely horrendous customer service, on a level I have not seen before. Almost 15 minutes straight of only 2 people waiting on food and not a single employee coming up front. Multiple people stood in line for 5 minutes and just walked away. No idea what the 4 of them were doing back there. I just wanted ketchup for the food I waited 15 minutes for (a crunch wrap and fries) and decided to go somewhere else for condiments since no one asked me if I wanted any. They just Dropped the bag off and walked back in the back again.
I'm amazed they turn a profit here without operating the till for that long at a time.
Atmosphere: 1
Food: 3
Service: 1
Noor Sayers
If you want uncooked food and argue over cheese for your nacho fries (that is clearly displayed on the menu) then this place is for you!
Atmosphere: 1
Food: 1
Service: 1
Sahar Kazzah
I don’t expect much from a fast food chain, but what I do expect is the speed, considering it is called FAST food. I was the only customer ordering at lunch time, the employee took 5 minutes putting in 2 tacos with no cheese on it. It was obvious she was new, but 5 mins to click some buttons is quite unnecessary. After my order was put in, I could see how slow they were making my tacos. I ordered at 11:09 and got my 2 tacos at 11:20. And I was the only customer.
Comfort pick for having a quick bite! The prices here are so great that you can't beat the value! One of their burritos alone will fill you up.
Atmosphere: 5
Food: 5
Service: 5
I do not buy any food at the food court in Masonville Mall as it is mainly franchise nor they serve mediocre food. If you are not satisfied of Taco Bell then that is the quality you are paying for. I had Taco Bell at Masonville Mall’s food court after their renovation. It is not something special as it is not like the Taco Bell it was from the 1990s and early 2000s. It is more like you are eating powder products and the lowest quality they are using. Taco Bell’s quality is getting bad and even dog food you buy from Pet Smart across from Masonville Mall is higher quality than Taco Bell. The beef is not truly better quality meat, and comprehend do not expect to be premium quality. Fast food makes a lot of money at Masonville Mall and paying higher rent. However, they need to have better quality what people of paying for since high price of daily food is rising in cost. If consumers are spending $20.00 per person; which is a lot in today’s economy. They should expect the quality and consumer service. Obviously it is not true Mexican food just an Americanized chain, and no wonder why Canadians should realize they know Taco Bell is known to be the lowest quality in the fast food industry. The best or decent quality you are paying for Mexican food is Chipotle across from Masonville Mall. If you want real Mexican food. Mexican House in downtown London, Ontario on Richmond Row serves true Mexican food. I go to Masonville Mall every week. I don’t even buy any food at the food court as it is not the best quality or just mediocre. Besides Starbucks or dining in at the Rec Room. I would rather go to Five Guys and a Burger, Chipotle, Chic-Fil-A, Jack Astor’s or other restaurants across from Masonville Mall. The food at Silver City Cineplex movie theatre is better than the food court at Masonville Mall. My brother had Taco Bell for their burrito. The beans and meat taste like the frozen burrito quality you heat in a microwave you can buy from No Frill’s grocery store. That is why people know should be consider Taco Bell is not the to go to place; if they are spending their hard earn money and paying too much for low quality. I would rather go across the street for Chipotle next time; when I am in the Masonville area of London, Ontario. Fast food quality have gone downhill to cut cost and consumers are getting the short end of the stick. Why buying Taco Bell if they are an American company? Go to a Canadian local business including Mary Brown’s to serves Canadian products. If you want to have upset stomach or urgently needs to go to the washroom. Taco Bell is the place to go to. Not recommend wasting your money at the food court at Masonville Mall and go find better quality or go grocery for better quality of food.
Atmosphere: 1
Food: 1
Service: 1
Why am I waiting 5 mins for an order I placed 25 minutes ago? 1 burrito. No line, dead mall. 4 staff but all just in the back. Please hire people who want a job.
My son and I had appointments in the area and afterwards we stopped off at the mall for a late lunch. Considering this was around 2pm on a school day we knew that the mall wouldn’t be crowded.
When we arrived to Taco Bell, there was only two people waiting in line to make an order. We waited around 10 minutes for those two people to make their order with the cashier. Following that once our order was placed, it took an additional 20 minutes for our food. And this wasn’t a lot of food. It was literally a combo number four. Which consist of two Dorito los tacos, a beverage, and I order the fries.
There was three employees working this day and all three of them were in the kitchen trying to figure out what was going on as they were trying to deal with a online pick up order and the two orders ahead of mine. They were very confused and all over the place trying to get caught up.
Once we got our food, the tacos were very messy, and by that I mean most of the ingredients weren’t even in the taco.
Overall , the weight was longer than it should’ve been the food quality could’ve been a little better and the staff gonna be a little bit more efficient.
Atmosphere: 3
Food: 4
Service: 2
Great service
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Found a bug in my chalupa sandwich and all i got was a refund for the taco
Great place and good service
Atmosphere: 5
Food: 5
Service: 5
10 minutes for fry supreme with 5 workers back there #Whataretheydoing
Friendly staff and fast service
Restaurantji Recommends
Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Steak Soft Tacos Combo, Side of Cantina Slow-Roasted Chicken
Wait times are pathetic, they have this problem of NOT USING TRAYS, like puppets, put everything in bags and totally disregard what you ask of them, the other day my mexi-melts were a complete joke with basically no cheese in them, look at my photos ! Staff totally not interested in what they do, I am a former chef, and do not waste your time or money going here !
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrendous customer service, on a level I have not seen before. Almost 15 minutes straight of only 2 people waiting on food and not a single employee coming up front. Multiple people stood in line for 5 minutes and just walked away. No idea what the 4 of them were doing back there. I just wanted ketchup for the food I waited 15 minutes for (a crunch wrap and fries) and decided to go somewhere else for condiments since no one asked me if I wanted any. They just Dropped the bag off and walked back in the back again.
I'm amazed they turn a profit here without operating the till for that long at a time.
Atmosphere: 1
Food: 3
Service: 1
If you want uncooked food and argue over cheese for your nacho fries (that is clearly displayed on the menu) then this place is for you!
Atmosphere: 1
Food: 1
Service: 1
I don’t expect much from a fast food chain, but what I do expect is the speed, considering it is called FAST food. I was the only customer ordering at lunch time, the employee took 5 minutes putting in 2 tacos with no cheese on it. It was obvious she was new, but 5 mins to click some buttons is quite unnecessary. After my order was put in, I could see how slow they were making my tacos. I ordered at 11:09 and got my 2 tacos at 11:20. And I was the only customer.
Atmosphere: 1
Food: 2
Service: 1
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