Thai Express Restaurant London

I had the steamed dumplings and Thai noodle soup, it was amazing super flavourful and fresh

Atmosphere: 5

Food: 5

Service: 5

Guy running the place is rude and lacks customer service skills. Bought from this place twice and my chicken was undercooked twice. Not worth $20

Atmosphere: 1

Food: 1

Service: 1

Ordered the #4 and paid $22. While it was being prepared I observed the state of the cooking area. The health unit needs to pay attention to this spot. Looks like it hasn't been wiped, dusted or moped in a longtime. It was 1130am and not busy. I took my food and opened the containers. I tasted a few bites and couldn't stomach the heavy oil taste. The spring roll was completely white and scaled on one side. I didn't even take a photo because I left the food court feeling ill. Please take health and food standards seriously. I won't be returning.

Atmosphere: 1

Food: 1

Service: 1

Service was amazing
I haven't been here in years and had questions both gentlemen working were extremely friendly and helpful

Atmosphere: 5

Food: 5

Service: 5

I found it strange that thid particular location does not add the spice into your food as they cook it.

Food tasted great but the hot sauce was only available on the side.

This does not help the hit sauce get into the entire meal.

Shaking the food in the bowl that costs extra all makes no sense to me.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Fried Rice, Bowl of Rice

had a very bad experience at Thai Express in White Oaks Mall. I ordered the Chicken Thai Soup and found a hair in it. I complained, and they replaced the bowl with a new one, but I found another hair in that as well. The young guy who assisted me was polite, but another staff member (who seemed to be the supervisor or store manager) behaved unprofessionally . Very disappointing experience!

The food was very disappointing! Looks like the guy that was cooking doesn’t know the real way to cook it as I have the same No. 5 Basil option in other locations and this one was very very poorly made.

We got here because another restaurant we wanted to visit closed for the day and we thought this was still a Ben Thanh location. We were twice bitten and hungry at this point. The service was good and the food was OK. I wont make a point of driving across the city to visit this location again but if Im in the neighbourhood, I would 100% eat here again.

Atmosphere: 4

Food: 4

Service: 5

Had the Pad See Ew and loved it. They cooked the food fresh right in front of you. The spice level was perfect. Great place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pad See EW

Very knowledgeable staff to customize your food order. I stayed close by for work and I had Thai Express for 3 meals.

Little pricey but overall decent. Not as tasty as I'd hoped. Not as good as Ben Thanh.

Atmosphere: 5

Food: 4

Service: 5

Little pricey but overall decent. Not as tasty as I'd hoped. Not as good as Ben Thanh.

Everything was good until the lady in the restaurant yelled at her coworker saying “you have to ask me everything, you can’t do it yourself”. I felt bad at that man. I wish I own a business, I would have offered a job to that man right away.

Atmosphere: 1

Food: 5

Service: 1

Worst pad thai.. he said most popular. Immediately I saw it and new it would be terrible . I said London doesn't know good pad thai but he didn't care total waste. Stratford Thai is the best .

Atmosphere: 3

Food: 1

Service: 3

I order a tofu with extra veggies and it isn’t any different then the regular tofu one I normally order and I live an hour away so I’ll be returning to the store tomorrow :(

Atmosphere: 5

Food: 1

Service: 5