Tim Hortons
174 Dundas St #172, London
(519) 439-4993
Recent Reviews
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Good and fast service
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service at Tim hortons.
Atmosphere: 5
Food: 5
Service: 5
Amazing service……customer service really good and excellent.
Atmosphere: 5
Food: 5
Service: 5
Love visiting here to grab my coffee daily..staff is amazing and fast..
Atmosphere: 5
Food: 5
Service: 5
This location puts up with a lot of nonsense in the downtown core and the staff are fantastic. Always nice and always patient. My go-to for morning coffee and treats. I appreciate you.
Atmosphere: 5
Food: 5
Service: 5
great costumer
service
Atmosphere: 5
Food: 5
Service: 5
very friendly and fast staff..
Atmosphere: 5
Food: 5
Service: 5
Great food, made me happy, area is just a bit sketchy, but overall I like it
Atmosphere: 3
Food: 4
Service: 4
I really like this place. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service,
Staff is very helpful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went in to this location yesterday and found all the staff very pleasant. Dev was one of the staff members how took my order. He was fast, efficient and very pleasant.
Will definitely go back to this location again
Atmosphere: 5
Food: 5
Service: 5
I've never had better experience with a tim hortons than I've had at this location. Wonderful staff, friendly and always professional. I love coming her for the familiar faces. They make my day
Atmosphere: 5
Food: 5
Service: 5
Let me explain my rating.
I’m a regular at this location and visited almost daily, which is why the recent changes have been so noticeable. The food, service, and overall atmosphere used to be much better, largely because of the staff. Several of the strongest employees appear to have had their hours reduced or were let go, and they were the ones who consistently created a welcoming environment.
This location already has its challenges, limited seating, a cramped layout, and heavy foot traffic outside, and the previous staff handled this with professionalism and care. Since the staffing changes, that consistency and attentiveness has dropped, and the difference is clear.
As someone who relied on this location regularly, I’ve decided to stop ordering from Tim Hortons altogether. Other locations with different management are out of my way, and the experience has not been comparable.
Atmosphere: 4
Food: 5
Service: 5
I want to give a big shout-out to Crystal Keyes at the Tim Hortons on Dundas Street in London, Ontario. Crystal consistently provides excellent customer service and always has a friendly, positive attitude. She’s efficient, polite, and makes sure orders are done right, even when the store is busy.
It’s employees like Crystal who really make a difference and keep customers coming back. Tim Hortons is lucky to have her — keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Amazing service. Amazing people always Fast.
Atmosphere: 5
Food: 5
Service: 5
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