I had an awesome experience at this Tim's, especially with the front counter team. The girl with specs who took my order was super friendly and professional. The service was really fast, and the baked snacks were delicious.....I got my order in under a minute. They must have a great team leader. Best baked snacks I've ever had from Tim’s!
Atmosphere: 5
Food: 5
Service: 5
ARSHDEEP SINGH -
Staff is good
Atmosphere: 5
Food: 5
Service: 5
Ruksa Hiroku
It's a Tim Hortons.
Vaibhav Gupta
Wrong items given on mobile order I'm an eggetarian but I got sausage in my wrap. Ordered large latte but got medium. This is pathetic. I'm your regular customer, sometimes it happens and I've ignored This time the limit has been crossed! Whats going on guys?
Atmosphere: 1
Food: 1
Service: 1
Sukhpreet Sekhon
I ordered through DoorDash. It’s been happened three times with me that they give someone else’s order. Really frustrating
cooper steven
Ordered a Belt with sausage added. They forgot to add bacon. Ordered wedges, they had not ready to order so had to wait 15 minutes. They made my sandwich first and let it sit for 15 minutes for the wedges. I wanted 2 dips for the wedges and they charged me for both regardless of the mistake.
Avoid if you can. Workers do not care.
Atmosphere: 1
Food: 3
Service: 1
Jaison Varghese
Slow service, 4 or 5 staff just going here and there without taking care of the long que. Worst service.
Atmosphere: 1
Food: 1
Service: 1
Samraj Bista
Very poor and slow customer service, didn’t even wanted to give a single star but there was no other option. Below average customer service.
Very cramped and did forget some things, also did not make everything exactly right, but overall nice.
Atmosphere: 2
Food: 4
Service: 5
nina lima
At 8:23 am on 08-31-2024 went to Tim Hortons store #101030 Adress: 172-174 Dundas St, London Ont N6A 1G7 Name of supervisor on Duty: Priya Supervisor was so rude and disrespectful towards me, since I asked that my coffee is getting cold , please pour my coffee at the end I received my order and she so rudely said I can’t since I did already and you should have said that before ordering. I asked her can I have head office number? She said go google it.
Very hard same day I was able through and communicating with other Tim Hortons to find 18668467696.
I called 3 times and reported, they gave me confirmation number and told me the owner will call you between 3 to 10 business day. Today is Sep 22-2024 and still nobody called me.
I would never recommend this Tim Hortons to anyone. Absolutely disgusting customer service/ poor Customer service under supervision of Priya and ignored by the Owner, not even bother to call back to follow up.
Atmosphere: 1
Food: 1
Service: 1
Joanne Landry
An occasional home away from home for me, this timmies location offers friendly and efficient staff, and their products hold up to the Tim Hortons always fresh standards.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Iced Mocha Latte, Iced Capp
Jesse House
Terrible, after wading through drug addicts to get inside the staff was rude, and unprepared, they were closing their sandwich bar early and cleaning their grills w more than an hour open remaining. When I questioned about this they were rude and handed me a raw bagel, I had ordered a bagel BLT... Thia location is ALWAYS slow, inaccurate or closing early, I wonder if the District Manager knows about this....
Atmosphere: 1
Food: 1
Service: 1
Nathan Tobola
I'm a regular and normally have little to no issues. Today however, my order was taken, then charged incorrectly. When I asked for bill and they went to fix it, the cashier would not honour the coupons used, would not give me the points I was supposed to receive, and also was going to refund the points from the original screw up. This would leave me paying full price with a negative to my Tim's points overall. Her solution was we can give a free coffee. Just not acceptable. Left the finished food and order on the counter and apologized to the person who made it, but explained I wasn't going to pay full when I wasn't supposed to, and that the cashier can just cancel everything.
I had an awesome experience at this Tim's, especially with the front counter team. The girl with specs who took my order was super friendly and professional. The service was really fast, and the baked snacks were delicious.....I got my order in under a minute. They must have a great team leader. Best baked snacks I've ever had from Tim’s!
Atmosphere: 5
Food: 5
Service: 5
Staff is good
Atmosphere: 5
Food: 5
Service: 5
It's a Tim Hortons.
Wrong items given on mobile order
I'm an eggetarian but I got sausage in my wrap.
Ordered large latte but got medium.
This is pathetic.
I'm your regular customer, sometimes it happens and I've ignored
This time the limit has been crossed!
Whats going on guys?
Atmosphere: 1
Food: 1
Service: 1
I ordered through DoorDash. It’s been happened three times with me that they give someone else’s order. Really frustrating
Ordered a Belt with sausage added. They forgot to add bacon. Ordered wedges, they had not ready to order so had to wait 15 minutes. They made my sandwich first and let it sit for 15 minutes for the wedges.
I wanted 2 dips for the wedges and they charged me for both regardless of the mistake.
Avoid if you can. Workers do not care.
Atmosphere: 1
Food: 3
Service: 1
Slow service, 4 or 5 staff just going here and there without taking care of the long que. Worst service.
Atmosphere: 1
Food: 1
Service: 1
Very poor and slow customer service, didn’t even wanted to give a single star but there was no other option. Below average customer service.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagels
Understaffed and poor customer service.
Atmosphere: 2
Service: 1
Restaurantji Recommends
Very cramped and did forget some things, also did not make everything exactly right, but overall nice.
Atmosphere: 2
Food: 4
Service: 5
At 8:23 am on 08-31-2024 went to Tim Hortons store #101030 Adress: 172-174 Dundas St, London Ont N6A 1G7
Name of supervisor on Duty: Priya
Supervisor was so rude and disrespectful towards me, since I asked that my coffee is getting cold , please pour my coffee at the end I received my order and she so rudely said I can’t since I did already and you should have said that before ordering.
I asked her can I have head office number? She said go google it.
Very hard same day I was able through and communicating with other Tim Hortons to find 18668467696.
I called 3 times and reported, they gave me confirmation number and told me the owner will call you between 3 to 10 business day.
Today is Sep 22-2024 and still nobody called me.
I would never recommend this Tim Hortons to anyone.
Absolutely disgusting customer service/ poor Customer service under supervision of Priya and ignored by the Owner, not even bother to call back to follow up.
Atmosphere: 1
Food: 1
Service: 1
An occasional home away from home for me, this timmies location offers friendly and efficient staff, and their products hold up to the Tim Hortons always fresh standards.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Iced Mocha Latte, Iced Capp
Terrible, after wading through drug addicts to get inside the staff was rude, and unprepared, they were closing their sandwich bar early and cleaning their grills w more than an hour open remaining. When I questioned about this they were rude and handed me a raw bagel, I had ordered a bagel BLT... Thia location is ALWAYS slow, inaccurate or closing early, I wonder if the District Manager knows about this....
Atmosphere: 1
Food: 1
Service: 1
I'm a regular and normally have little to no issues. Today however, my order was taken, then charged incorrectly. When I asked for bill and they went to fix it, the cashier would not honour the coupons used, would not give me the points I was supposed to receive, and also was going to refund the points from the original screw up. This would leave me paying full price with a negative to my Tim's points overall. Her solution was we can give a free coffee. Just not acceptable. Left the finished food and order on the counter and apologized to the person who made it, but explained I wasn't going to pay full when I wasn't supposed to, and that the cashier can just cancel everything.
Atmosphere: 3
Food: 4
Service: 2
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