Just sat in the drive thru for 5 mins with 4 cars in each lane and no car at the window, seems like a common occurrence for this location reading the reviews. Pretty shitty service and you as a company should look to rectify this. This isnt starbucks its tim hortons. Do better
Atmosphere: 1
Food: 1
Service: 1
Andrew
1 person working indoor and Uber walked out we waited so long
Atmosphere: 1
Food: 1
Service: 1
K A
Worst few experiences here. The staff couldn’t give a bag as I was walking and am disabled. They shout at you and tell you to get out of the store. They are always putting drive thru as a priority and make people waiting in line wait longer. Always super slow. Go somewhere else if you want better service. Also you ask to speak to a supervisor but they do nothing about it. Extremely entitled here for no reason. Pretty sad to be treated this way if you have a disability.
Atmosphere: 1
Food: 1
Service: 1
Apollo Wooldridge
This location is a VERY bad location, took almost 30 minutes to make my food, and for $0.70 in Jalapeno added, they only gave 2 slices, workers are trying to rush people in and out and are not very nice. Furthermore, there are many fruit flies around their baked goods. 0/10, I do not ever recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
BellaLuce
I encountered at this Tim Hortons establishment was the pricing strategy. Despite utilizing my rewards program, I was still required to make a payment, which was not the case at other Tim Hortons locations. Address the issue at Headquarters and still waiting upon response from store manager as directed from head office.
Service: 1
Cyber Land
This Tims has easily turned into one of, if not the worth in the city, for drive-thru service. Most of the time there is 1 or no car at the window and 4+ cars sitting at the double drive-thru speakers. They take forever to take just 1 customer’s order. They wait for that customer to get to the window and serve them before taking another customer’s order at the speaker. I don’t know if it’s short staff or what, but this happens EVERY time I go to this Tims and I’ve turned around and left the drive-thru, if I was able, multiple times now.
Atmosphere: 1
Food: 3
Service: 1
Dynamic
Got coffees and food for the guys here the other day and it was great!
Atmosphere: 5
Food: 5
Service: 5
Jena Nash
They are always welcoming and fast to get what you want
ambiguous1346
Just ordered a nice 4 cheese bagel toasted with butter. What I really got was a butter soaked soggy bagel on the inside and hard as a rock on the outside and it’s cold. Was this made yesterday.
The other day the lady at the till just walked away without giving me my change, another lady got my change for me
I see the sandwich guy with plastic gloves on at the back door touching the door handle and on his phone with the same gloves he makes your sandwich with.
Employees smoke at the back door and that’s next to the drive-through so you get that nasty smoke right in the drivers side windows early in the morning
I always used drive thru but this one time i came in store. There were flies on all the baked goods and i mentioned it to one of the employee and she ignored what i said and start serving same donut with flies to drive thru customer.
Atmosphere: 1
Food: 1
Service: 1
Chantelle Corean
2 drive through windows pulled up to the empty one guy was taking the other cars order that car pulls through and we are sitting and waiting and another car pulls up and they start taking their order and just left us their i pulled up so they could just take are order at the window because we had been waiting and where forgotten and the guy proceeds to argue with us that we where wrong so we just left thanks wont be coming back to this location.
Cheryl bois
I am a reg customer it's close to where I live .but lately they keep messing up.orders .mobile orders they don't tell you if item is not available then u have to wait for refund this happens alot .u call customer service don't care say store will call me never do .this is not how u keep customer s
Atmosphere: 3
Food: 2
Service: 2
Mohammad Ali Haidary
The most leading and famous coffee in Canada
Atmosphere: 4
Food: 4
Service: 4
tabatha cruickshank
Staff here are really nice but whoever is on make table please can you spread the cream cheese and butter! This is the third time I’ve gotten a cold lump of butter and it’s just gross… the bagel is double toasted there’s no reason for this. Toast, butter, cream cheese it’s that simple…. Other than that nice store but could clean the tables more often.
Just sat in the drive thru for 5 mins with 4 cars in each lane and no car at the window, seems like a common occurrence for this location reading the reviews.
Pretty shitty service and you as a company should look to rectify this. This isnt starbucks its tim hortons. Do better
Atmosphere: 1
Food: 1
Service: 1
1 person working indoor and Uber walked out we waited so long
Atmosphere: 1
Food: 1
Service: 1
Worst few experiences here. The staff couldn’t give a bag as I was walking and am disabled. They shout at you and tell you to get out of the store. They are always putting drive thru as a priority and make people waiting in line wait longer. Always super slow. Go somewhere else if you want better service. Also you ask to speak to a supervisor but they do nothing about it. Extremely entitled here for no reason. Pretty sad to be treated this way if you have a disability.
Atmosphere: 1
Food: 1
Service: 1
This location is a VERY bad location, took almost 30 minutes to make my food, and for $0.70 in Jalapeno added, they only gave 2 slices, workers are trying to rush people in and out and are not very nice. Furthermore, there are many fruit flies around their baked goods. 0/10, I do not ever recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
I encountered at this Tim Hortons establishment was the pricing strategy. Despite utilizing my rewards program, I was still required to make a payment, which was not the case at other Tim Hortons locations.
Address the issue at Headquarters and still waiting upon response from store manager as directed from head office.
Service: 1
This Tims has easily turned into one of, if not the worth in the city, for drive-thru service. Most of the time there is 1 or no car at the window and 4+ cars sitting at the double drive-thru speakers. They take forever to take just 1 customer’s order. They wait for that customer to get to the window and serve them before taking another customer’s order at the speaker. I don’t know if it’s short staff or what, but this happens EVERY time I go to this Tims and I’ve turned around and left the drive-thru, if I was able, multiple times now.
Atmosphere: 1
Food: 3
Service: 1
Got coffees and food for the guys here the other day and it was great!
Atmosphere: 5
Food: 5
Service: 5
They are always welcoming and fast to get what you want
Just ordered a nice 4 cheese bagel toasted with butter. What I really got was a butter soaked soggy bagel on the inside and hard as a rock on the outside and it’s cold. Was this made yesterday.
The other day the lady at the till just walked away without giving me my change, another lady got my change for me
I see the sandwich guy with plastic gloves on at the back door touching the door handle and on his phone with the same gloves he makes your sandwich with.
Employees smoke at the back door and that’s next to the drive-through so you get that nasty smoke right in the drivers side windows early in the morning
Excellent service and price range
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I always used drive thru but this one time i came in store. There were flies on all the baked goods and i mentioned it to one of the employee and she ignored what i said and start serving same donut with flies to drive thru customer.
Atmosphere: 1
Food: 1
Service: 1
2 drive through windows pulled up to the empty one guy was taking the other cars order that car pulls through and we are sitting and waiting and another car pulls up and they start taking their order and just left us their i pulled up so they could just take are order at the window because we had been waiting and where forgotten and the guy proceeds to argue with us that we where wrong so we just left thanks wont be coming back to this location.
I am a reg customer it's close to where I live .but lately they keep messing up.orders .mobile orders they don't tell you if item is not available then u have to wait for refund this happens alot .u call customer service don't care say store will call me never do .this is not how u keep customer s
Atmosphere: 3
Food: 2
Service: 2
The most leading and famous coffee in Canada
Atmosphere: 4
Food: 4
Service: 4
Staff here are really nice but whoever is on make table please can you spread the cream cheese and butter! This is the third time I’ve gotten a cold lump of butter and it’s just gross… the bagel is double toasted there’s no reason for this. Toast, butter, cream cheese it’s that simple…. Other than that nice store but could clean the tables more often.
Atmosphere: 4
Food: 2
Service: 5
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