Stuck in the drive through line for over 10 min, nobody moves. Second time it happens
Service: 1
Mary
I've been here waiting for an everything bacon flatbread for 25 minutes. Girl says it's been ordered but no explanation why I'm still waiting. The customer here ahead of me waiting for a flatbread also.
Atmosphere: 1
Ayser Abdulkarim
They are cheeping out on everything , even a cream cheese
Atmosphere: 1
Food: 1
Service: 1
Connor Cray Cray
Nov 16 at 845am - 12+ cars in drive through, 8+ people inside waiting to order and I counted 4 maybe 5 staff? Is this normal for the morning rush?
Atmosphere: 4
Food: 4
Service: 1
Andrew Eade
Had a great Spicy Chicken Rose Flatbread Pizza and the baked good selection for the holidays is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Wrap, Donuts
Wendy Willacy
I ordered a carmel iced coffee and did not get any carmel. We ordered a chocolate dip and got a chocolate glazed donut.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chocolate Chunk Cookies
Cindy Mccormick
Please stop watering down your cream of broccoli soup. We ate there 2 weeks ago. I should have returned it and gotten my money back. Very disappointed!
Atmosphere: 4
Food: 1
Service: 4
Karim Nasser
Very bad service, slow, unprofessional, got the wrong order, had to wait alot to make it. Felt as if I'm not in Canada, all the employees are not using either English or French.. strange!!
Atmosphere: 2
Food: 1
Service: 1
SYD AB.
Would give negative stars if I could, the worst service ever. Not only arrogant but partially even deaf. I ordered a small french vanilla and a croissant with butter, simple right?
No. Not for this staff at this location. I’m in the drive thru and they give me a bagel instead of a croissant, I mentioned this at the window and “manager” lady informs me they’re out of croissants and the lady that took my order reassures the “manager” lady that I ordered a bagel. What a bunch of…
ANYWAYS, I leave and 5 minutes into driving I take a sip and my french vanilla isn’t even a french vanilla. I turn around and go back, park my car and go inside.
And now I’m late for work because these guys decided to mess up my order and I had to waste time by turning around and going inside the store and WAITING.
It takes forever for me to get the “managers” attention and finally I tell the “manager” what the issue was and I get my CORRECT order, after 40+ minutes wasted, I finally get my plain and simple order, a french vanilla and a croissant.
After 10+ minutes waiting behind the second person in line I decided to walk out. There are more than enough employees in there and there's no communication going on
Atmosphere: 1
Food: 1
Service: 1
Branden DeVries
Probably the most unorganized and poorly managed Tim Hortons I’ve ever experienced. Staff don’t seem to understand basic logic or any sense of compassion. Not only do they ignore clients while they wait in line but they also have the rudest person on the planet working the front till.
ARUN SUNNY
This is the worst tim hortons in London. Drive-through is always slow even if it is not busy. Most of the times they made my order wrong, and I went back to fix it. The service is worse, and staff needs to be trained properly. I used to work in tim a few years ago, and it wasn't like this.
Atmosphere: 1
Food: 1
Service: 1
Dr. Michael R. Foreman (RCAF_Lynx)
Grabbed a coffee and a donut and left.
Atmosphere: 4
Food: 4
Service: 5
saman matharoo
Worst customer service at drive thru, i ordered an everything bagel with hashbrown first they said they have it then at window they said they dont have hashbrown so i chnaged it with croissant but ended up getting croissant only.
Bad service bad food
Atmosphere: 1
Food: 1
Service: 1
Stuck in the drive through line for over 10 min, nobody moves. Second time it happens
Service: 1
I've been here waiting for an everything bacon flatbread for 25 minutes. Girl says it's been ordered but no explanation why I'm still waiting. The customer here ahead of me waiting for a flatbread also.
Atmosphere: 1
They are cheeping out on everything , even a cream cheese
Atmosphere: 1
Food: 1
Service: 1
Nov 16 at 845am - 12+ cars in drive through, 8+ people inside waiting to order and I counted 4 maybe 5 staff? Is this normal for the morning rush?
Atmosphere: 4
Food: 4
Service: 1
Had a great Spicy Chicken Rose Flatbread Pizza and the baked good selection for the holidays is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Wrap, Donuts
I ordered a carmel iced coffee and did not get any carmel. We ordered a chocolate dip and got a chocolate glazed donut.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chocolate Chunk Cookies
Please stop watering down your cream of broccoli soup. We ate there 2 weeks ago. I should have returned it and gotten my money back. Very disappointed!
Atmosphere: 4
Food: 1
Service: 4
Very bad service, slow, unprofessional, got the wrong order, had to wait alot to make it.
Felt as if I'm not in Canada, all the employees are not using either English or French.. strange!!
Atmosphere: 2
Food: 1
Service: 1
Would give negative stars if I could, the worst service ever. Not only arrogant but partially even deaf. I ordered a small french vanilla and a croissant with butter, simple right?
No. Not for this staff at this location. I’m in the drive thru and they give me a bagel instead of a croissant, I mentioned this at the window and “manager” lady informs me they’re out of croissants and the lady that took my order reassures the “manager” lady that I ordered a bagel. What a bunch of…
ANYWAYS, I leave and 5 minutes into driving I take a sip and my french vanilla isn’t even a french vanilla. I turn around and go back, park my car and go inside.
And now I’m late for work because these guys decided to mess up my order and I had to waste time by turning around and going inside the store and WAITING.
It takes forever for me to get the “managers” attention and finally I tell the “manager” what the issue was and I get my CORRECT order, after 40+ minutes wasted, I finally get my plain and simple order, a french vanilla and a croissant.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
After 10+ minutes waiting behind the second person in line I decided to walk out. There are more than enough employees in there and there's no communication going on
Atmosphere: 1
Food: 1
Service: 1
Probably the most unorganized and poorly managed Tim Hortons I’ve ever experienced. Staff don’t seem to understand basic logic or any sense of compassion. Not only do they ignore clients while they wait in line but they also have the rudest person on the planet working the front till.
This is the worst tim hortons in London. Drive-through is always slow even if it is not busy. Most of the times they made my order wrong, and I went back to fix it. The service is worse, and staff needs to be trained properly. I used to work in tim a few years ago, and it wasn't like this.
Atmosphere: 1
Food: 1
Service: 1
Grabbed a coffee and a donut and left.
Atmosphere: 4
Food: 4
Service: 5
Worst customer service at drive thru, i ordered an everything bagel with hashbrown first they said they have it then at window they said they dont have hashbrown so i chnaged it with croissant but ended up getting croissant only.
Service: 1
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