I had a very disappointing experience tonight. I asked if I could place an order at the drive-thru without a car, but the staff on duty told me “no, you need a car.” This means that for a simple $3.44 coffee, I was refused service. The response felt disrespectful and unhelpful. Very disappointed with the way I was treated.
Atmosphere: 1
Food: 1
Service: 1
Akaza
I wanna give a shout out to the worker, i think her name tag said Jade, but she was so sweet and very friendly when taking my order! Even gave great recommendations when they were out of things!
Atmosphere: 5
Food: 5
Service: 5
Jason Thomas
Is there anything good to say about Tim Hortons anymore?
Atmosphere: 1
Food: 2
Service: 1
Davin Elliott
Krys was awesome and helped me resolve an issue with one of the Tim's app offers. She is very knowledgeable and calm under fire (tons of people in line). Thanks Krys!
Atmosphere: 5
Food: 5
Service: 5
James Bialkowski
Home of the mystery coffee ! Coffee kids aren't marked so have a slurp and figure it out for yourself.
Atmosphere: 5
Food: 3
Service: 2
THE DAWGG
This visit reminded me why I stay away from Tim Hortons. I could go into detail but honestly after how we were treated on our way back into town I don't think they deserve it
Atmosphere: 1
Food: 2
Service: 1
Alisa
It's happened on a few occasions, but it's 6am and they don't have hashbrowns. Isn't this an important part of your breakfast meals/boxes.
Food: 1
Service: 3
Sloane Liverman
Seema (I hope I'm staying her name correctly and spelling it correctly) as well as Michelle the manager on duty are so professional and kind every single time I've been to this location it's been nothing but the utmost top shelf customer service.
Atmosphere: 5
Food: 5
Service: 5
David Cronkite
Ordered a breakfast sandwich and a tea. Both were made incorrectly
As always quick and same quality of coffee and food. Would definitely recommend this place it's consistent and the staff seem to be friendly and take their jobs seriously.
Atmosphere: 4
Food: 4
Service: 4
Kim Goor
I went to this location on veterans parkway but I almost missed it. I even knew it was coming up and was looking for it. But there are so many trees in the way that you don't see it till the last minute. In my opinion, they should trim those trees so that you can actually see the building before you pass it.
Atmosphere: 5
Service: 5
Priyansha Thapa
i love their bowls❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Adam Szucs
One of the worst tim horton locations in london. It used to be quick now has the slowest service. Everytime I've gone in for the past 3 years its 15 miniute wait for 1 wrap and a cofee and thats when no one is ahead of me. You can see 4 employees not working and chatting everytime or someone wants a refund and not one worker knows how do a refund
Atmosphere: 1
Food: 1
Service: 1
SEL 4
Seema and Michelle the manager who answered the phone and is beyond friendly need to be recognized. Their customer service skills are out of this world.
Renovated new and clean. Staff are fast and friendly and ... Competent. They do make errors at this location, I choose now not to deal with the problem... It's too embarrassing to correct them too many times. 😆 DRIVE-THRU is fast and efficient! Even when there's a huge line wrapping around the building, and almost at the parking lot. They have their drive-thru down pat! Other than the mistakes, simply with just an iced capp having flavour added to it.... Nothing more than a first world problem. PS props to the confidence to the gentleman wearing the cowboy hat taking orders through the drive-thru that is swanky.
Very polite staff, quick service with a smile:)
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing experience tonight. I asked if I could place an order at the drive-thru without a car, but the staff on duty told me “no, you need a car.” This means that for a simple $3.44 coffee, I was refused service. The response felt disrespectful and unhelpful. Very disappointed with the way I was treated.
Atmosphere: 1
Food: 1
Service: 1
I wanna give a shout out to the worker, i think her name tag said Jade, but she was so sweet and very friendly when taking my order! Even gave great recommendations when they were out of things!
Atmosphere: 5
Food: 5
Service: 5
Is there anything good to say about Tim Hortons anymore?
Atmosphere: 1
Food: 2
Service: 1
Krys was awesome and helped me resolve an issue with one of the Tim's app offers. She is very knowledgeable and calm under fire (tons of people in line). Thanks Krys!
Atmosphere: 5
Food: 5
Service: 5
Home of the mystery coffee ! Coffee kids aren't marked so have a slurp and figure it out for yourself.
Atmosphere: 5
Food: 3
Service: 2
This visit reminded me why I stay away from Tim Hortons. I could go into detail but honestly after how we were treated on our way back into town I don't think they deserve it
Atmosphere: 1
Food: 2
Service: 1
It's happened on a few occasions, but it's 6am and they don't have hashbrowns. Isn't this an important part of your breakfast meals/boxes.
Food: 1
Service: 3
Seema (I hope I'm staying her name correctly and spelling it correctly) as well as Michelle the manager on duty are so professional and kind every single time I've been to this location it's been nothing but the utmost top shelf customer service.
Atmosphere: 5
Food: 5
Service: 5
Ordered a breakfast sandwich and a tea. Both were made incorrectly
Food: 1
Restaurantji Recommends
As always quick and same quality of coffee and food. Would definitely recommend this place it's consistent and the staff seem to be friendly and take their jobs seriously.
Atmosphere: 4
Food: 4
Service: 4
I went to this location on veterans parkway but I almost missed it. I even knew it was coming up and was looking for it. But there are so many trees in the way that you don't see it till the last minute. In my opinion, they should trim those trees so that you can actually see the building before you pass it.
Atmosphere: 5
Service: 5
i love their bowls❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
One of the worst tim horton locations in london. It used to be quick now has the slowest service. Everytime I've gone in for the past 3 years its 15 miniute wait for 1 wrap and a cofee and thats when no one is ahead of me. You can see 4 employees not working and chatting everytime or someone wants a refund and not one worker knows how do a refund
Atmosphere: 1
Food: 1
Service: 1
Seema and Michelle the manager who answered the phone and is beyond friendly need to be recognized. Their customer service skills are out of this world.
Renovated new and clean.
Staff are fast and friendly and ... Competent. They do make errors at this location, I choose now not to deal with the problem... It's too embarrassing to correct them too many times. 😆
DRIVE-THRU is fast and efficient! Even when there's a huge line wrapping around the building, and almost at the parking lot. They have their drive-thru down pat!
Other than the mistakes, simply with just an iced capp having flavour added to it.... Nothing more than a first world problem. PS props to the confidence to the gentleman wearing the cowboy hat taking orders through the drive-thru that is swanky.
Atmosphere: 5
Food: 4
Service: 5
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