Dietary restrictions: Tim Hortons caters to the average person and not to folks with dietary restrictions. They are also not very helpful in the restaurants to those of us who have restrictions. This is common in any Tim Hortons, all they do tell people to look on the website for ingredient listings.
Kid-friendliness: This location tends to cater more to the older generations although kids are definitely allowed.
Wheelchair accessibility: It does have the accessible doors with the buttons but this location is pretty tight for space.
This is the second time I am at this Tim Hortons and the ladies working here is so rude and was behaving without any manners to almost all coustomers when I observed. The tea I ordered was not hot and I didn't make any complain because even the lady who seems to be the supervisor or manager was rude as well so it will be stressfull and waste of my time. Loosing $2 is much better than loosing your peace of mind. One of the worst service a tim Hortons can give
Atmosphere: 2
Food: 3
Service: 1
Manju Bhardwaj
Terrible services. I ordered a veggie cilantro lime wrap instead they punched the order as chicken wrap. How can someone take a veggie wrap order as chicken wrap.
I have been a vegetarian whole my life, got to eat chicken (which I didn’t know it’s a chicken). I just told my husband that the wrap is different today and I don’t feel good. He saw and confirmed that it’s chiken.
We went back to the store and their response was “ it’s OK”.
How can it be OK for someone to mess up the order from veg to non-veg ?
The store manager and owner didn’t even show any empathy. The owner said he can’t even promise that it won’t happen again.
So it appears a normal thing for this Tim store.
How can it be OK? I wanted to record their reaction but the store manager didn’t allow else would have posted on social media of how badly they treat their customers.
I came back home and regretting every bit of going to this Tim store for food.
I wish can give negative rating.
Pathetic services.
Atmosphere: 1
Food: 1
Service: 1
Mel May
Not going to lie I laughed at the sight of my sandwich, because that’s how low my expectations are for Tim Hortons now a days but who actually makes this and thinks “yup this looks good to send off, someone paid for this”
Also what happened to a happy greeting every once in a while?!
Brad DeActis
Easily the slowest Tim Hortons in the city. Foritst in line for counter and order taken 9 minutes after arrival. Everybody’s focus is on drive thru and nobody cares about walk in.
Atmosphere: 1
Food: 5
Service: 1
M F
It took me 30 minutes to get my $2 coffee in the drive through the gas I spent while I am waiting and the time wastage it worths more than this F coffee Most of this company branches become worst of the worse it seems they never work on themselves to improve their service with no control no listening to complaints the management of this Franchise don’t care they believe the business coming with no effort just because they are for several years in this business For me I will stop going to this garbage locations of TM paying more money in Starbucks worth the time and the carelessness in tim hortons. And now the owner will reply to my review telling me to call the customer care or go to website your reply is ridiculous and so stupid!! Move your ass and do something instead of repeating these stupid replies
Atmosphere: 1
Food: 4
Service: 1
Emma Canadiansweetheart
Greg was very helpful and all staff was very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Starfruit Infusr, Bagels, Apple Fritter Donuts
Andrea C
Staff is very friendly
Wheelchair accessibility: The curb is dipped in everything
Atmosphere: 5
Food: 4
Service: 5
Brittany Anderson
Was in-line inside. The employee began asking people behind me what they wanted. Ignored me completely, and then took my order (I was first in line at the register) and she gave those behind me their items first. Today went through the drive through. New kid dropped my food on the floor, then handed me my drink with his dirty hand on the lid where you drink from. Disgusting.
Is there a option for -5 starts MF guy wearing earring was laughing on me when I ordered Icecap whats the reason behind that man if you are serving do it in proper way we don’t pay for embarrassment in your tims teach how to behave first and than hire your staff
Atmosphere: 1
Food: 1
Service: 1
Jessi White
I always have excellent service when I visit this store.
Vegetarian options: None to speak of
Dietary restrictions: Tim Hortons caters to the average person and not to folks with dietary restrictions. They are also not very helpful in the restaurants to those of us who have restrictions. This is common in any Tim Hortons, all they do tell people to look on the website for ingredient listings.
Kid-friendliness: This location tends to cater more to the older generations although kids are definitely allowed.
Wheelchair accessibility: It does have the accessible doors with the buttons but this location is pretty tight for space.
Recommended dishes: Craveables Roast Beef, Egg & Cheese Breakfast Sandwich
Just one word terrible
Atmosphere: 1
Service: 1
This is the second time I am at this Tim Hortons and the ladies working here is so rude and was behaving without any manners to almost all coustomers when I observed. The tea I ordered was not hot and I didn't make any complain because even the lady who seems to be the supervisor or manager was rude as well so it will be stressfull and waste of my time. Loosing $2 is much better than loosing your peace of mind. One of the worst service a tim Hortons can give
Atmosphere: 2
Food: 3
Service: 1
Terrible services. I ordered a veggie cilantro lime wrap instead they punched the order as chicken wrap. How can someone take a veggie wrap order as chicken wrap.
I have been a vegetarian whole my life, got to eat chicken (which I didn’t know it’s a chicken). I just told my husband that the wrap is different today and I don’t feel good. He saw and confirmed that it’s chiken.
We went back to the store and their response was “ it’s OK”.
How can it be OK for someone to mess up the order from veg to non-veg ?
The store manager and owner didn’t even show any empathy. The owner said he can’t even promise that it won’t happen again.
So it appears a normal thing for this Tim store.
How can it be OK? I wanted to record their reaction but the store manager didn’t allow else would have posted on social media of how badly they treat their customers.
I came back home and regretting every bit of going to this Tim store for food.
I wish can give negative rating.
Pathetic services.
Atmosphere: 1
Food: 1
Service: 1
Not going to lie I laughed at the sight of my sandwich, because that’s how low my expectations are for Tim Hortons now a days but who actually makes this and thinks “yup this looks good to send off, someone paid for this”
Also what happened to a happy greeting every once in a while?!
Easily the slowest Tim Hortons in the city. Foritst in line for counter and order taken 9 minutes after arrival. Everybody’s focus is on drive thru and nobody cares about walk in.
Atmosphere: 1
Food: 5
Service: 1
It took me 30 minutes to get my $2 coffee in the drive through the gas I spent while I am waiting and the time wastage it worths more than this F coffee
Most of this company branches become worst of the worse it seems they never work on themselves to improve their service with no control no listening to complaints the management of this Franchise don’t care they believe the business coming with no effort just because they are for several years in this business
For me I will stop going to this garbage locations of TM paying more money in Starbucks worth the time and the carelessness in tim hortons.
And now the owner will reply to my review telling me to call the customer care or go to website your reply is ridiculous and so stupid!! Move your ass and do something instead of repeating these stupid replies
Atmosphere: 1
Food: 4
Service: 1
Greg was very helpful and all staff was very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Starfruit Infusr, Bagels, Apple Fritter Donuts
Staff is very friendly
Wheelchair accessibility: The curb is dipped in everything
Atmosphere: 5
Food: 4
Service: 5
Was in-line inside. The employee began asking people behind me what they wanted. Ignored me completely, and then took my order (I was first in line at the register) and she gave those behind me their items first. Today went through the drive through. New kid dropped my food on the floor, then handed me my drink with his dirty hand on the lid where you drink from. Disgusting.
Restaurantji Recommends
Very clean please and excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Great team and polite approach.
Atmosphere: 5
Food: 5
Service: 5
Quick service
Atmosphere: 4
Food: 5
Service: 4
Is there a option for -5 starts MF guy wearing earring was laughing on me when I ordered Icecap whats the reason behind that man if you are serving do it in proper way we don’t pay for embarrassment in your tims teach how to behave first and than hire your staff
Atmosphere: 1
Food: 1
Service: 1
I always have excellent service when I visit this store.
Atmosphere: 5
Food: 4
Service: 5
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