Tim Hortons
1103 Adelaide St N, London
(519) 432-0853
Recent Reviews
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Tim is always our first preference and favorite. However, I had two bad experiences within a week. We typically have a go-to order, but during my last visit, the person in the drive-thru charged me twice with different payments. Thankfully, a kind supervisor refunded me when I went inside the store.
This morning, I ordered an iced coffee with espresso cold foam on top, but I received it without the cold foam. The staff at the drive-thru even commented that it “sinks.” If there’s something that’s unavailable, we understand if you admit it. It’s disappointing to pay for something I didn’t receive.
Atmosphere: 3
Food: 1
Service: 1
If your plowing snow, COME HERE!! free coffee and donuts for anyone plowing snow.
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts
I ordered a blt and it came with 1 strip of bacon, I also ordered a crescent warmed with bacon and butter and it wasn’t warm and didn’t have bacon or butter on it. Would not recommend Tim Hortons any more. This is not the first poor experience I’ve had with this company and is not just this location. I will be finding an alternative coffee shop going forward.
I ordered a blt and it came with 1 strip of bacon, I also ordered a crescent warmed with bacon and butter and it wasn’t warm and didn’t have bacon or butter on it. Would not recommend Tim Hortons any more. This is not the first poor experience I’ve had with this company and is not just this location. I will be finding an alternative coffee shop going forward.
Tim Hortons used to be an okay coffee and donut shop. Now it is just a terrible fast food restaurant. The drive-thru line was almost out to the road. So I went in to order. Waited 10 minutes for a single bagel toasted with cream cheese. Clearly the new layout after the renovation is not working. I don't care how the joint looks, I just want good service. Save your money and get better value at McDonald's.
Atmosphere: 1
Food: 1
Service: 2
I made an online order and they messed up. I called spoke to someone they said they would replace, get to the restaurant and there was a completely different attitude towards fixing what they messed up in person. They no longer want to replace incorrect orders or make them right
Food: 1
Service: 1
This Tim Hortons is amazing! They’re always friendly and welcoming! One of the fastest drive thru I’ve been to in a long time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Hash Brown, Donuts
I come here all the time and I love it! They have the nicest staff and the fastest drive thru I've been to in a long time!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut and Coffee, Bagels, Hash Brown, Donuts
I come every day before school and somehow my orders are always messed up, how does a bagel with cream cheese end up also having chipotle sauce
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Staff were fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fruit Explosion Muffins, Sausage and Cheese, Donut and Coffee, Chicken Noodle Soup, Mocha Iced Capp, Croissant, Farmer’S Wrap, Fudge Brownie Iced Latte, Iced Caramel Latte, Bagels, blt Sandwich, Bacon Breakfast Sandwich, Sausage Breakfast Sandwich, Chili, Chocolate Creamy Chill, Donuts, Vanilla Creamy Chill
I ordered a coffee and a bagel belt yesterday, the girl at the window was not wearing Tim hortons clothes and not even the hair net or cap. She gave the coffee which spilled all over my husband bcz the lid was filled with coffee. When I asked for a different lid, there was a different girl who was very rude, giving us attitude about wiping the coffee off. So I guess zero for customer service. The person on the window should double check stuff. Especially when it is a hotcup of coffee.
I threw out everything. Never going back there.
Atmosphere: 1
Food: 1
Service: 1
If you want speedy service, use the drive-thru!! Going inside is a shit show... Actually I find that with all Tim Hortons. All hands are on drive-thru and only one person working in-house.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bagels, Hash Brown
The staff is great. Everything is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
The cashier was so rude, and she just put my food on the counter, just rudely, I took work as a cashier and this is not I would treat anyone
Atmosphere: 3
Food: 3
Service: 1
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