Tim Hortons
939 Southdale Rd W, London
(519) 652-1893
Recent Reviews
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Went through the drive-thru and the staff were quick and efficient, making the whole process easy. The location is clean, well-maintained, and delivers exactly what you’d expect from a Tim Hortons. Not giving 5 stars since it’s a standard franchise experience, but 4 stars is a good reflection of consistent service and reliability. ☕👍
Atmosphere: 4
Food: 4
Service: 4
This Tim Hortons always does a fine job with food quality accuracy and quickness. One of the Tim Hortons I prefer in London Ontario
Atmosphere: 5
Food: 5
Service: 5
It is 7:15pm and yet I am still waiting 20 minutes in the drive thru just to get a coffee. This is the least well managed establishment I have been to and they cannot seem to keep up with their inside or drive thru customers. I don’t think the employees can handle the volume of customers they receive and they clearly need more staff to keep up. Very disappointed every time I come and try to give another chance
Atmosphere: 1
Food: 1
Service: 1
One of the best Tim Horton’s! I try my best only to come to this location! Not only because they always get my order right (unlike the Byron location), but because they are all so nice, friendly, and very efficient, especially Donna! I love Donna!
Atmosphere: 4
Food: 4
Service: 5
Not sure why you bother being open at night if you only have regular blend? Always have to wait 5-10 minutes
Very shitty customer service and they never get your order right!
Full lettuce leafs and wilting/brown. Also didn't get a fork! I'll just turn it into a lettuce wrap with these giant browning leafs. Also, big pet peeve is all tims work faster for drive through customers. I waited 10 mins for this..
I had a very bad experience with this specific Tim Hortons location. The cashier had no gloves on and the nails were yellow, long, and just gross. That is completely disgusting and unhygienic especially when you work at a fast food place. I had to throw the food out after.
One of the workers there is diabolically gross, nails long with dirt under them, doesn’t wear gloves when preparing food, no sense of hygiene at all. It was just unpleasant to see! Literally had to throw the food after what I saw..
I'm disappointed that Tim's no longer carries peppermint tea.
Restaurantji Recommends
Do not misguide the public by the app specials, and when we order and scan the codes, then charge the original price. Tim, in general, is no longer a place to enjoy.
Food: 1
Service: 1
Good triple triple :)
Anya was very patient with me. Great service by her very helpful.
Atmosphere: 4
Food: 4
Service: 5
Honestly, I’ve always had an amazing experience at this Tim Hortons. The staff are amazing employees and I believe the service is top-tier
Atmosphere: 5
Food: 5
Service: 5
Bagel as shown in the picture..disappointed
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