Tim Hortons

511 Commissioners Rd W, London
(519) 641-8876

Recent Reviews

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Ava_sherman Sherman

It's usually a calm place to have a coffee and stay for a while. There is usually no drama and a quiet place to read or do work. They are quick with making coffee and very polite.

Atmosphere: 5

Food: 4

Service: 4

Andrea Bernard

Tim Hortons is the best place to get coffee

Atmosphere: 5

Food: 5

Service: 5

Phoenix Fine Touch

Thanks for the great experience

Atmosphere: 5

Food: 5

Service: 5

Shelley Harvey

I just went through drive thru before work and ordered a crispy chicken habanero wrap and it was awful. First, I was interrupted while taking my order, secondly, the crispy chicken was old and cold. There was also hardly any rice or sauce on it. It's the worst chicken wrap I've had from Tim Hortons in general.

Atmosphere: 1

Food: 1

Service: 1

farrah t.

Tim’s is what they call it here. Every nook and almost in every street. Yes, they have it everywhere. Even when driving through the provinces of Canada, there’s at least one you can spot along the way. Its strong presence in Canada is like McDonald’s is in the U.S. The timbits are an easy choice.

Atmosphere: 4

Food: 4

Service: 4

Вова Русалім-Кирилюк

fly
no chicken

Atmosphere: 1

Food: 1

Service: 1

Deb

By far the best Tim Hortons in London! The staff is awesome and never mind how fast and accurate the service is!!

Atmosphere: 5

Food: 5

Service: 5

Jim. Donaldson

This tim hortons has the worst service of any I have gone to. They have everyone running around doing the drive thru and one on the counter that doesn't have a clue what she is doing. Every time I have her serve me she screws something up. This morning she took my order after I repeated it twice and when I was trying to pay with my tim card she proceded to do other stuff for other people and screwed up my payment. Then argued about it. I told her she should pay attention to one customer at a time. This is about the fifth time this same staff member has screwed something up on me. Needless to say I won't be going back there again

Grace Carruthers

Still our favourite Tim Hortons location in London !! Customer service is definitely great, and the staff are hard-working individuals. Even though cannot always agree on the quality of food/drinks, as it varies, this is usually the best place to go. Most accurate. Best breakfast sandwiches for sure, as they are usually always top quality.

أشياء جميلة وافكار نيره Nasser

I like it

Chelsey B

this was the worst interaction i’ve had yet. refusal of video cameras when i’m in need. not neighborly at all. jermey the “superviser” did not fulfill his role. honestly as someone who previously worked at timhortons a few years ago. i’ve gotta say that was the most unhelpful useless interaction ive had with staff yet. not only did he not help me resolve the issue. he gave me adtitude and didn’t give me the correct stuff. i asked for the managers name and number. he gave me the store number(i could have looked on line jermey) and her first name but not last. how is that meant to help in this situation jermey. unhelpful. won’t be going back.

Jen Carriere

Came in to tim hortons at 6pm and the shelves are empty. Still four hours left to be open.

Atmosphere: 1

Food: 1

Service: 1

David Piercey (Davids Reel PropertyCare)

"UPDATE" Generally clean and fresh coffee! I made a visit on Monday November 25th and after receiving my coffee noticed an old friend who came in after me. As they were ordering and receiving their tea, I decided to stand for about 15 seconds at a distance from the counter so that I could greet my old friend and ask them if they would like to sit together. One young staff noticed I had ordered and asked me that if I wasn't ordering, could I move from that area and be seated. I understand if the situation was that I was standing there for several minutes or if there were customers behind us in line... It's as if it was a fire regulation or something from the tone she expressed... She didn't mention a fire regulation though. I said that as an example. She needs to be more patient with the other staff also, the way I overheard her speaking with them.

Atmosphere: 2

Food: 5

Service: 3

Apple -y

Didn’t take 50 dollars, ran out of chicken

Atmosphere: 1

Service: 2

D & T Frizzell

10 min waiting at the counter to pick up a mobile order

Atmosphere: 2

Service: 1

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