Tim Hortons
511 Commissioners Rd W, London
(519) 641-8876
Recent Reviews
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Came in to tim hortons at 6pm and the shelves are empty. Still four hours left to be open.
Atmosphere: 1
Food: 1
Service: 1
"UPDATE" Generally clean and fresh coffee! I made a visit on Monday November 25th and after receiving my coffee noticed an old friend who came in after me. As they were ordering and receiving their tea, I decided to stand for about 15 seconds at a distance from the counter so that I could greet my old friend and ask them if they would like to sit together. One young staff noticed I had ordered and asked me that if I wasn't ordering, could I move from that area and be seated. I understand if the situation was that I was standing there for several minutes or if there were customers behind us in line... It's as if it was a fire regulation or something from the tone she expressed... She didn't mention a fire regulation though. I said that as an example. She needs to be more patient with the other staff also, the way I overheard her speaking with them.
Atmosphere: 2
Food: 5
Service: 3
Didn’t take 50 dollars, ran out of chicken
Atmosphere: 1
Service: 2
10 min waiting at the counter to pick up a mobile order
Atmosphere: 2
Service: 1
It's ok... No great timmies anywhere anymore.
Atmosphere: 3
Food: 3
Service: 3
Enjoyed my lunch
Atmosphere: 5
Food: 5
Service: 5
This location is regularly out of hashbrowns during breakfast. Management is incompetent and cant keep stock levels in check. I regularly can’t get what I want (Muffin and a hashbrown)
Food: 3
Service: 1
Update: Still often lacking available products. The Wonderland & Southdale location has been updated recently & keeps a large stock of items available. I suggest going there if you need more than just drinks.
No complaints about the staff at this location lately. Everyone is very friendly.
About average for a Tim Hortons. They are all often out of products when you go to order. They can never keep things in stock and won't even cook any more chili after lunchtime so they are often out of it by 4-5pm. Often out of hash browns, wedges, croissants, chili, and sometimes muffins.
Corporate office is more concerned with avoiding wasted food than making sales.
Atmosphere: 2
Food: 2
Service: 5
I am always getting such horrible farmers wraps from here.
Today i had the courage to ask for them to cut my egg and sausage before they threw it on to the wrap.
The lady making sandwiches was upset with my request from the dirty look and annoyed manner she gave when her coworker told her.
She then I kid you not, karate chopped the egg to cut it in half, too busy to use a knife I suppose??? Then to make it worse, took a sausage and hashbrown from a previously made wrap, torn it with her hands and thew it on to the pile of whatever she though I would eat.
I definitely said I didn't want the mess she made.
This place is always rushing and not caring about service. Even when i ask for my food to be made nicely I get LLTHE EXACT OPOSITE.
Places being run like this is what give tim Hortons such a bad name these days.
When I was making my complaint about the wrap the employee passed it off as he seemed to busy to really listen. (NOT HIS FAULT HOWEVER)
STAR BUCKS LEGIT NEXT DOOR. I SAY WORHT THE EXTRA MONEY FOR JUST REGULAR SERVICE YOUD SHOULD EXPECT TO GET WHEN SHOPPING ANYWHERE.
Atmosphere: 1
Food: 1
Service: 1
Went in on my lunch break drive thru ordered a coffee and sandwiche said no tomatoes, I asked about bread and unfortunately they didn't have whole weat however I still played my order got back to work and my sandwich I ordered no tomatoes had not only 1 but 4! I had to garbage my sandwiche and go without because someone didn't read there screan right. It was far from busy so I'm not sure why a simple request wasn't followed I can understand if they were busy of course. Waste of money very annoyed if I had time to go back I would have to get a new one made that I could eat.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sept,28,2024 18:00.
The female cashier in charge had a bad attitude when ordering the food, and the service was overall not the greatest. The wrap I ordered looks like it’s been smushed. Not really something I’d call a “wrap”
Atmosphere: 1
Food: 1
Service: 1
Ordered a sausage farmers wrap this morning. Received a wrap without the hash brown aswell as it just being horribly put together. Would not recommend this Tim’s. extremely disappointing service!
Atmosphere: 3
Food: 1
Service: 1
An excellent place
Atmosphere: 5
Food: 5
Service: 5
always give the wrong items, fail on extra anything and overall rude to customers sometimes don’t even say a word just hand the food out and it’s usually wrong. go to any other one this ones awful
We went inside for a coffee..
The place was a mess. Not even a single table was clean. The floor was sticky.Both the employees didn’t bother even though it wasn’t busy at all.
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