Tim Hortons

91 Southdale Rd E, London
(519) 668-1445

Recent Reviews

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Sebi Joseph Morris

spent 20 minutes in the drive through
pathetic service

Jeffrey

Super friendly staff, super fast service it’s amazing!! Definitely coming back.

S S

Came in today and ordered a medium iced coffee with less sugar but it had none… on top I asked for a cheese tea biscuit toasted with butter, the girl said we don’t have yet I seen with my own eyes there was cheese tea biscuits behind the food area, I end up asking for one she like you gotta pay. I mentioned I ordered an English muffin she takes the English muffin throws it in the garbage makes me my cheese tea biscuit and tossed it at me and was not be respectful … sorry last time I checked customers are always right!!! VERY VERY POOR SERVICE…

hassan alqadhi

The workers were very bad and rude with customers on June 25 th at 9:45 PM

Caidan Cousineau

This place can’t even make a bagel properly. I ask for it double toasted with light butter, they tell me light butter doesn’t exist. I tell them double toasted with 1/2 butter, they incinerate it and only put butter on one half of the bagel. I ask for it single toasted with 1/2 butter, it comes out raw and soggy with almost no butter. I asked for double toast, light butter and I got raw with double butter. I don’t know how this location manages to screw up every single order, and that’s if they even have the stuff in stock to make the damn thing. Fix your location, this is ridiculous. Worst Tim Horton of all time.

Atef

The worst Tim Hortons location
Avoid to save yourself a headache

Anytime we come here they’re out of everything, and if you decide to order something else that they have they’ll tell you to wait in a parking spot to bring out your order then the give u a wrong order😂

Same experience 3+ times
Waste of time and very rude employees at the window

Ellie

Can in to grave a coffee and was served fast and with great customer service, it looked nice and clean in the seating area

Jarod Hubbard

Went through the drive through this morning they didn't any hash browns biscuits eggs vanilla cold brews. Then they got my order wrong after all that.

Brady Peters

I pulled in at 9:25 four cars 35 minute wait for a damn coffee now I'm late for work what a clown show this location is and its wrong 2 milk not cream incompetent world.

Update: another visit three cars served in same line before me now late again simple medium coffee and they serve 3 cars in the same line ordering ice caps, breakfast you name it I had to pull out as late for work again due to Tim's incompetent staff.

Today the buggy eyed, heavy set 60yrvold lady shoved her debit machine into my car, scratched my paint and I had my scan on my phone out extremely rude and pushy! Working drive through window with two young people

S Porter

Really slow taking orders. One girl trying to make all the food. Persons in front ordered bowls. Had to wait a long time for my bagel! Didn’t even put my bagel in toaster until after the bowls came out at least 5 minutes after I ordered. The place is not even that busy.

Atmosphere: 1

Service: 1

Bob Roberts

This is the slowest Tim Horton's on planet Earth. So many people working with nothing getting done. Mobile order? Hasn't even looked at it, let alone started it. Front counter service? Non-existent.

Atmosphere: 1

Food: 4

Service: 1

Austin Clark

They advertise oat milk. All Timmy’s locations have it. This one never does and they act like it’s “out of stock”. Change your menu to be accurate or even better just stock the damn oat milk!

Atmosphere: 1

Food: 1

Service: 1

haitham ibrahim

In the evening, it turns into a place for groups of young people to spend the evenings and play, and families cannot get any rest in the evening.

Naji Yousif

The girl with red hair is very rude and négative .She tried to keep my change and one time, she throw it
on the ground...Also the big Indian
boy is very rude . unprofessional .
negative .and irresponsable..Each
time when I ask him a question,
he shut the Window in my face
The rest of the team are nice.
especially, Dunya and the tall girl.

Atmosphere: 1

Food: 5

Service: 1

Russell Kyle

I'm really not sure why this location struggles so much. Quite literally, every single time I stop here I am unable to get what I'm looking for. They are always out of stock or the machine is down. If you need your Tims, I would suggest you save yourself the hassle & just drive to the next location.

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